iTunes Radio unavailable on ipad

Question

Level 1

9 points

iTunes Radio unavailable on ipad

I have been using iTunes Radio since last week (love it, by the way), but yesterday it stopped working on my iPad. It continues to work fine on all my other devices (2 Macs, AppleTV, 2 iPhones), but on my iPad it attempts to play a song, fails to start, and then shows a message "iTunes Radio Unavailable. iTunes Radio is temporarily unavailable. Try again later". I tried to restart the iPad, turn it off etc. but the problem continues. I also tried to sign out of iTunes Match, from the iTunes Store, and it didn't help either. Any ideas, anyone?

iPad, iOS 7

Posted on Sep 24, 2013 6:01 AM

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Answer 1

Sep 25, 2013 4:56 AM in response to ateixeira

I am having the same problem! Very frustrating!

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Answer 2

wahnker

Level 1

0 points

Sep 25, 2013 10:40 AM in response to ateixeira

I am now having this on my iPhone AND Macbook. I did all the same same steps you mentioned (rebooted iPhone, signe out/in of iTunes match). Maybe there is a problem with there servers...

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Answer 3

muddygun

Level 1

40 points

Sep 25, 2013 10:46 AM in response to ateixeira

So i tried these things:

1. Shutting down app and reopening.

2. Logging in and out of apple id

3. holding top and bottom button to reset iOS

4. Resetting to factory settings.

None of them worked.

5. Opened itunes radio. clicked on a radio station and very quickly clicked the next track button. It started working.

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Answer 4

ateixeira Author

Level 1

9 points

Sep 25, 2013 11:14 AM in response to muddygun

Genius! That really worked, and apparently even solved the problem for good. Thank you!!!

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Answer 5

ateixeira Author

Level 1

9 points

Sep 25, 2013 2:05 PM in response to ateixeira

Well, I spoke too soon. After working for a couple hours, it stopped again, and now this "skip quickly" workaround doesn't work anymore... Will we have to wait for 7.0.1?

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Answer 6

Sep 29, 2013 6:25 PM in response to ateixeira

Have the same problem now in my iPad. Tried the same workarounds tried above several times to no avail. Very disappointed as while it worked I found iTunes Radio delightful. Well this is interesting. As I was writing this iTunes Radio came on through my speakers to play an ad. Got excited it fixed itself. Nope. After the ad finished it went back to broke. Just goes to show not even Apple technical glitches can stop revenue generating commercials.

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Answer 7

gmtech79

Level 1

0 points

Oct 6, 2013 6:55 AM in response to Theseriousobserver

My iphone is doing the same thing. tried restoring, hard reset, sign out and back into itunes store and nothing. Has anyone found a fix?

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Answer 8

ateixeira Author

Level 1

9 points

Oct 16, 2013 8:23 AM in response to ateixeira

Looks like the problem has gone away, at least for me. Anyone else seeing it?

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Answer 9

Hyoji

Level 1

8 points

Oct 29, 2013 2:50 AM in response to ateixeira

I have the same problem... OMG

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Answer 10

Hyoji

Level 1

8 points

Oct 29, 2013 2:52 AM in response to ateixeira

by the way, ateixeira, how did you fix that problem??? I really want to listen the radio!!! 😟

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Answer 11

ateixeira Author

Level 1

9 points

Oct 29, 2013 5:06 AM in response to Hyoji

The problem seems to be happening less often with time, but it still happens about 20% of the times. But now using the trick to select a station and quickly skip to the next song seems to be working more frequently. Inexplicably, though, it continues to manifest itself only on my iPad. I haven't seem it happen on my iPhone, on AppleTV, my Macs or my Windows PC.

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Answer 12

Oct 30, 2013 6:03 PM in response to ateixeira

I experienced this same problem, but alas, the trick of quickly skipping to the next track didn't work for me. What did work was tapping on "History" and then closing it again by tapping "Done." (I actually also tapped on "Wish List" while I was looking at my history, but that's probably not necessary.) After that, it worked again. I have no idea whether this is a reliable fix or not, but hopefully it will help someone.

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Answer 13

Nov 18, 2013 6:43 PM in response to strangerthanfiction

I can't even see my stations.

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Answer 14

Nov 18, 2013 6:45 PM in response to Shadow's Fury

Apple brings disappointment to customers... Again.

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Answer 15

Jan 16, 2014 9:12 AM in response to ateixeira

I had the same issues with iPad itunes radio. I called and was transfered to a senior advisor at Apple who has cheerful and knowledgable but couldn't fix it. I searched around my devices and came across something that happened to work. Without explaining too much of my situation, here is what worked for me.

Attach iPad to computer with caple, open itunes.

In the Summary tab, under Options, check the box "Sync with this iPad over Wi-Fi"

Voila.

I've read many forums with users who offered a fix, but it didn't work for me. If this doesn't work for you, I apologize. This is my first post in Apple forums. Perhaps there's another setting I already have configured that needs to work in conjunction with this.

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