Apple Event: May 7th at 7 am PT
iPhone 5 is not ringing for incoming calls post iOS 7 update. Have checked the sound settings and everything is in order. The ring tone rings in settings, but does not ring during an incoming call
iPhone 5, iOS 7
Might be old news by now, but
Hi
Had same problem-2 solutions
1-on the left side is a swith above the volume control-if" the orange is visible it is set to "SILENT"
2- going to settings-general-accessibillity-scroll to assistive touch and turn it on.
Then you have a white circle on black square icon -tap- tap on device- tap on Mute/Unmute- Try and see if that solved the ringer problem. If it has, go back and turn assistive touch off- that might also solve the problem.
Option 1 is the most likely cause for not ringing I discovered, but option 2 might reveal the hidden muted sound issiue as well.
Hope this helps
HEY YEAH!! THIS IS HELPFUL TO ME!!
I got my solution on this problem from RYAN HEALEY's post: All I went through of fixing it, all the possibilities that causes why there is no ringtone sound when somebody is calling me while all the rest like music, alarm,games, etc are working fine. After reading the idea from Ryan Healey, I checked my phone to find where is the switch can be located & I found the switch on the left side of my phone. The button switch was pressed down so no matter what I do, there really NO SOUND at all.
You need to MAKE SURE the SWITCH on the left side of your phone (Iphone 5S) is ALWAYS TURNED UP. After this you can expect the sound to the FULLEST!!
Thank you RYAN HEALEY, you gave me the idea!!
ty so much! my daughter had turned it off!!
Thanks! I was fooled by the volume showing full!
thanks - that worked for me! i tried 2 repair centres and a full restore etc. I'd never have found that on my own
The reason that orange silence switch is continually/accidentally set is because to put the phone in sleep mode WITH ONE HAND, we use the opposite side of the phone for leverage. Very often, this is made worse by cases with indentations at the switch points.
Design.
And this is still the problem after (likely as you say) updates in August 2016. You think they would have fixed this by now. Thank you so much for posting this solution!!
EDIT: Hitting reply I see it doesn't duplicate the post I am replying to or put this under her post...
Here is what she suggested and it was the problem after an update for me too:
Go to:
Settings -> do not disturb -> allow calls from -> change from favorites to everyone
thank you this helped Me a lot! My phone wouldn't ring i checked the do not disturbed and it was on favorites too!
Thanks, solution 1 worked for me
DIgger07,
Thank you very much for this solution (no 1) solved my problem perfectly
TThanks. Thought I was going nuts, but this fixed the problem.
Thanks for the tips.It worked for me.Somehow I accidentally moved the switch above volume buttons to down which caused the ringer disabled.
Thanx u so much..solved
My iphone5 does not ring on incoming calls
some time my iphone5s problem cannot ringing and play music sound mute. after restart sound and ringtone ok. please help me
Thank you! Thank you!
So grateful for your posting.
It resolved my issue.
iPhone 5 does not ring for incoming calls post iOS 7 update.
