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Can't find movie I rented

I just upgraded my apple tv software last night. I started watching a movie and wanted to finish it today. However I exited out of the movie to show a friend my photo stream. Then I went back to play the movie. Apple TV doesn't give me an option to continue watching the movie. Normally in the pervious AppleTV IOS you would see the movies you have currently rented over to the left but that's no longer the case. I tired re-renting the movie to see if it would just let me continue where I left off, didn't work either. I'm provided with a message when I try to re-rent it "You have already rented this item but it hasn't been downloaded. To download it, go ti the Settings menu, select Downloads, then Check for Downloads" When I go to settings I don't see an option for downloads. Also I did try going to settings and my iTunes account and selcting Check Rented Movies but the circle icon


What do I do?

Posted on Sep 24, 2013 9:30 AM

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31 replies

Mar 9, 2014 6:13 PM in response to Brian Bradley1

This worked for me 3 weeks ago when I had this same issue, but for some reason tonight, it hasn't worked. I tried logging out of iTunes, logging back in, resetting my password, going into Movies, and the rental wasn't there. It also was not showing an option to "continue watching" when I clicked on the movie at the top of the main home page of Apple TV (where anyone with UI experience would think they would put it).


Another observation, the movie was on pause, while i went to get some water, and i closed my Macbook, which seemed to be the trigger. Strange behavior.


I'll restart the appleTV, then logout and then see if it appears. On another note my apple remote just mysteriously stopped working last night. It's odd, I was always such a fan of Apple but I am finding that things are getting buggier and buggier as time goes on. Each update has introduced new headaches, and extra work to get things to work.

Can't find movie I rented

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