Can somebody help me analyze my slow Mac

Question

Level 1

20 points

Can somebody help me analyze my slow Mac

I have this info but not sure what to do with it. My mac is painfully slow. Switching between programs lags- and the beach ball swirls around. The cursor lags. Everything is so slow. Can somebody help with this info I've provided? Thanks

%cpu Firefox 7.9%

% user 12.5

%system 5.01

Idle 85.91

Page out 429 MB

Swap 1.69 GB

Reads in/sec 253

Write out 0

13-09-24 2:53:35 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:53:45 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2385]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:53:45 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2385]) Exited with exit code: 1
13-09-24 2:53:45 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:53:55 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2386]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:53:55 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2386]) Exited with exit code: 1
13-09-24 2:53:55 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:54:05 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2387]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:54:05 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2387]) Exited with exit code: 1
13-09-24 2:54:05 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:54:15 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2388]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:54:15 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2388]) Exited with exit code: 1
13-09-24 2:54:15 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:54:25 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2389]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:54:25 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2389]) Exited with exit code: 1
13-09-24 2:54:25 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:54:35 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2390]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:54:35 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2390]) Exited with exit code: 1
13-09-24 2:54:35 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:54:45 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2392]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:54:45 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2392]) Exited with exit code: 1
13-09-24 2:54:45 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:54:55 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2394]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:54:55 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2394]) Exited with exit code: 1
13-09-24 2:54:55 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:55:05 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2395]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:55:05 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2395]) Exited with exit code: 1
13-09-24 2:55:05 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:55:15 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2397]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:55:15 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2397]) Exited with exit code: 1
13-09-24 2:55:15 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:55:25 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2398]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:55:25 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2398]) Exited with exit code: 1
13-09-24 2:55:25 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:55:35 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2399]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:55:35 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2399]) Exited with exit code: 1
13-09-24 2:55:35 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
13-09-24 2:55:45 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2400]) posix_spawn("/Applications/Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
13-09-24 2:55:45 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist[2400]) Exited with exit code: 1
13-09-24 2:55:45 PM	com.apple.launchd.peruser.501[202]	(cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds

mac pro

Posted on Sep 24, 2013 5:04 PM

Reply

Answer 1

tjk

Level 9

51,116 points

Sep 24, 2013 5:51 PM in response to originale

Hi o,

You haven't provided your machine info, which would be helpful, but given that your MBP is using swap, it appears more RAM would be helpful. How much RAM do you have and which MBP?

Reply

Answer 2

Linc Davis

Level 10

209,547 points

Sep 24, 2013 8:24 PM in response to originale

You have a corrupt installation of "Vodafone Mobile Connect." Back up all data, then either reinstall or uninstall it according to the developer's instructions. Reboot.

Reply

Answer 3

originale Author

Level 1

20 points

Sep 25, 2013 5:15 AM in response to Linc Davis

I don't see Vodaphone in my Applications. I don't even know what it is....Thanks so much for helping. Can you tell me how to uninstall if I don't even see it in apps?

Reply

Answer 4

nbar

Level 5

7,019 points

Sep 25, 2013 5:22 AM in response to originale

Page out 429 MB

Swap 1.69 GB

If the issue persists following the uninstallation of Vodaphone's software, you need more RAM (in all likelihood, you need more RAM anyway). Download this program, run it, and post the output: Etresoft: EtreCheck

MacBook Pro: How to remove or install memory - Support - Apple

MacBook & MacBook Pro Memory Upgrades - OWC

Also, see:

Why is my computer slow?

Reply

Answer 5

Linc Davis

Level 10

209,547 points

Sep 25, 2013 7:49 AM in response to originale

You already tried to uninstall it the wrong way, by deleting an application.

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, as in this case, you may have to re-download or even reinstall it in order to finish the job.

Here are some general guidelines. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.

You may have to log out or reboot in order to complete an uninstallation.

If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

Reply

Answer 6

originale Author

Level 1

20 points

Sep 25, 2013 10:39 AM in response to Linc Davis

OMG- who knew? Thanks so much Linc. I will have to figure this out. I have no idea why I installed this- in looking it up it was likely to do a call wtih someone in Europe. Likely they told me to get this software. I'll have to take this to someone if it becomes more complicated. I'm afraid to do this as I don't really understand what I'm doing when it comes to the OS.

Thanks!!

Reply

Answer 7

originale Author

Level 1

20 points

Sep 25, 2013 10:58 AM in response to nbar

Hardware Information:

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM

Video Information:

NVIDIA GeForce 320M - VRAM: 256 MB

System Software:

Mac OS X 10.6.8 (10K549) - Uptime: 0 days 5:56:5

Disk Information:

TOSHIBA MK2555GSXF disk0 : (232.89 GB)

(null) (disk0s1) <not mounted>: 200 MB

Macintosh HD (disk0s2) /: 232.57 GB (30.82 GB free)

MATSHITADVD-R
UJ-898

USB Information:

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

FireWire Information:

Thunderbolt Information:

Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt (0.0.74)

com.parallels.kext.prl_usb_connect (6.0

com.parallels.kext.prl_hid_hook (6.0

com.parallels.kext.prl_hypervisor (6.0

com.parallels.kext.prl_netbridge (6.0

com.parallels.kext.prl_vnic (6.0

com.vara.driver.VaraAudio (1.0.3)

Problem System Launch Daemons:

[not loaded] org.samba.winbindd.plist

Problem System Launch Agents:

[failed] com.apple.Kerberos.renew.plist

Launch Daemons:

[loaded] cn.com.zte.PPPMonitor.plist

[loaded] com.adobe.fpsaud.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.parallels.desktop.launchdaemon.plist

[loaded] com.rim.BBDaemon.plist

[not loaded] com.teamviewer.teamviewer_service.plist

[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist

Launch Agents:

[failed] cn.com.zte.usbswapper.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.parallels.desktop.launch.plist

[loaded] com.parallels.vm.prl_pcproxy.plist

[loaded] com.rim.BBAlbumArtCacher.plist

[loaded] com.rim.BBLaunchAgent.plist

[not loaded] com.teamviewer.teamviewer.plist

[not loaded] com.teamviewer.teamviewer_desktop.plist

User Launch Agents:

[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

[loaded] com.divx.agent.postinstall.plist

[loaded] com.hp.printerAgent.plist

[loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist

User Login Items:

Canon IJ Network Scanner Selector2

AdobeResourceSynchronizer

EvernoteHelper

uTorrent (28575)

BitTorrent

BlackBerry Device Manager

3rd Party Preference Panes:

DivX

Flash Player

Flip4Mac WMV

MacFUSE

TimeMachineScheduler

Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

DivXBrowserPlugin.plugin

EPPEX Plugin.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

googletalkbrowserplugin.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

npgtpo3dautoplugin.plugin

o1dbrowserplugin.plugin

OfficeLiveBrowserPlugin.plugin

OVSHelper.plugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin.plugin

Picasa.plugin

WebEx.plugin

WebEx64.plugin

Bad Fonts:

None

Top Processes by CPU:

8% firefox

5% EtreCheck

5% WindowServer

3% syslogd

1% Microsoft Word

0% Microsoft PowerPoint

0% BBLaunchAgent

0% fontd

0% AdobeReader

0% distnoted

Top Processes by Memory:

651 MB
firefox

123 MB
Microsoft PowerPoint

106 MB
Microsoft Word

82 MB WindowServer

70 MB Finder

49 MB AdobeReader

33 MB coreservicesd

33 MB quicklookd

25 MB mds

20 MB prl_disp_service

Virtual Memory Statistics

1.12 GB
Free RAM

1.30 GB
Active RAM

981 MB
Inactive RAM

383 MB
Wired RAM

377 MB
Page-ins

0 B Page-outs

Reply

Answer 8

originale Author

Level 1

20 points

Sep 25, 2013 11:01 AM in response to Linc Davis

Vodaphone is a mystery. When I look it up, it's a Europe mobile phone app. But I don't have that. I'm in Canada and I have no idea what this is or how to install the program. I'm not sure what to do? Can you help me? Or should I call Apple?

Reply

Answer 9

originale Author

Level 1

20 points

Sep 25, 2013 11:07 AM in response to originale

Ok. I found the install of Vodophone. But it's the latest version. It seems huge because it's taking time to download- I stopped it. If the version that is corrupted isn't the latest, will installing the latest uninstall the corrupt version? My guess is no. So how do I know which version I have that is corrupted?

Reply

Answer 10

Linc Davis

Level 10

209,547 points

Sep 25, 2013 12:07 PM in response to originale

If the version that is corrupted isn't the latest, will installing the latest uninstall the corrupt version?

I don't know. If it doesn't, and if you can't find out how to install the software any other way, you'll have to go the clean-install route. That might be the best choice anyway, if you've been in the habit of installing such things and then forgetting about them.

Reply

Answer 11

ZV137

Level 1

54 points

Sep 26, 2013 3:21 AM in response to Linc Davis

Linc Davis wrote:

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

That statement is 100% incorrect. Apple provides developers with several options to install software, and choosing to select a "package" by no means indicates the developer is making system modifications, it simply means that's the option the developer selected to use. Nothing more, nothing less. This can only be confirmed by contacting the company that developed the software. That comment is 100% erroneous. You shouldn't be making vast generalizations like that.

Reply

Answer 12

originale Author

Level 1

20 points

Sep 26, 2013 9:58 AM in response to ZV137

Vodaphone is still puzzling me. I can't download because it wants to know my mobile carrier and mine isn't listed because I'm in Canada. Are you sure I have a corrupt vodaphone program? because I have no idea how this would be on my machine. I have no idea how to do a clean install- it sounds scary to me.

Reply

Answer 13

Linc Davis

Level 10

209,547 points

Sep 26, 2013 4:50 PM in response to originale

You have two choices. Either do some research, as I suggested earlier, to find out how to uninstall the system modification, or do a clean reinstallation, as follows. Since your system seems to be quite heavily modified in other ways, I think this is the better approach.

Back up all data to at least two different storage devices.

Boot into Recovery mode, launch Disk Utility, and erase the startup volume. This operation will destroy all data on the volume, so you had be better be sure of your backups. Quit Disk Utility and install OS X. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

When you reboot, the Setup Assistant will launch to take you through the initial setup process. Follow the prompt to transfer the data from one of your backups. Don't transfer the Guest account, if it was enabled on the old system.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it.

Reply

Answer 14

originale Author

Level 1

20 points

Sep 26, 2013 6:15 PM in response to Linc Davis

Thanks. I'm going to have to go to a pro. I also have problems with Time Machine so can't trust my backups

Reply