Itunes 11.1 deleted almost all of my music! WHY?

Hey, I’ve just woken up and found all of my Apple Music downloads wiped from my phone. Needless to say, I was panicking a bit but luckily I managed to sort it. Here’s what I did:

• Settings

• Music

• Make sure iCloud Music is ticked on

Not sure if this will work in your case but it solved it for me, hopefully it does the same for you.

Good luck, anyway

Restore your backup of your library or see Empty/corrupt library after upgrade/crash. Hopefully the media still exists somewhere to be recovered.

tt2

I'm having EXACTLY the same problem with my 5th gen iPod Touch. About 30 GB of music disappeared from my ipod. It all shows up when my ipod contents are displayed in iTunes, but they have the circle with the ! inside beside them and cannot be played. They don't appear at all on the iPod itself. The strangest thing is that when I'm on the summary page for my pod in iTunes and I click on any change (ie the button for "Open iTunes when this iPod is connected"), the slider that breaks down capacity and usage at the bottom suddenly shows my previous state (12.52 GB Free) until it prompts me to apply the change, at which point it returns the the new state (43.91GB Free). Is this an iTunes issue?

The media is all still in the iTunes library yes? If so backup the device, then restore it.

tt2

having the same problem and its really p*ssing me off!, it seems everytime a plug in, it wipes new songs, ones that were fine the day before. i always update manually. once i have added the album to my ipod, i usually delete it from my itunes library (never had a problem before until I updated to 11.1) any ideas?

Nephilimx1973 wrote:

having the same problem and its really p*ssing me off!, it seems everytime a plug in, it wipes new songs, ones that were fine the day before. i always update manually. once i have added the album to my ipod, i usually delete it from my itunes library (never had a problem before until I updated to 11.1) any ideas?

Mainly that you should always keep copies of all your media in your library, and back it all up. Managing an iPod via a selection of playlists is also, in my opinion, easier, and more powerful, than manual management. Should the device need restoring it is a simple matter to reselect which playlists should sync to it..

tt2

all my albums are in seperate playlist. i have just imported a CD into my library and copied it to my ipod 5th gen. unplugged it and tested, everything was fine. replugged in, ipod connected, album still in library.....half the album tracks now have the error sign next to it and won;t play.......

was never an issued until i installed itunes 11.1

Select a broken track in the library. Press CTRL+I to Get Info. Say no when prompted to locate the track. Look at the bottom of the summary tab for where iTunes thinks the file should be. Please post back the path as given. It will begin file://localhost/ and end with the filename of the track. Search the entire computer for a file with that same filename. If found where is it?

I see the occassional reports of vanishing files, but I'm still struggling to ascertain if there are any common factors that could be reported back to Apple for action. Do you have the option to Convert higher bitrate songs to <bit rate> selected? If so that may be the cause.

tt2

will do. just spent the last three hours reloading my library, unplugged my ipod and the same thing has happened, can't play the songs.

The file name I have is

C:\users\user\itunes\itunes media\music\Big Country

And it’s in my iTunes folder. I imported it through iTunes at the normal bitrate. Created a playlist and transferred the songs into the playlist. Play a track just to make sure and it played. Unplugged my ipod and checked again, seemed fine, plugged my ipod back in in opened up itunes and the songs won’t play anymore……its driving me mad, wish I had never installed 11.1

Are the files still where they are supposed to be, or are they somewhere else, or nowhere (other than the backup)?

What about the Convert higher bitrate songs to <bit rate> option?

tt2

all songs and albums are in the itunes folder and in the itunes library, nothing has moved. bit rate hasn't changed, but i did change it for one album and there was no change (albums wouldn't play - the ipod just shuffled through the playlist and then the dreaded circle of doom appeared next to all songs in the playlist). I usually transfer all my songs when i am on my main computer but then tried it on my laptop but the same thing happened

when i installed 11.1 a message appeared on my ipod saying 22 files could not be synced, but since then all files are in the itunes library. i transfer them over to my ipod, play them to make sure everything is ok, but the same thing keeps happening.

I was having the same issue, i updated my ipod with ios 7.02 and it seems to have fixed the problem (so far)

i haven't tried my ipod on my main computer so not sure if the music will still be there, might work