Need resolution, updated Iphone 5 to iOS7 and when I go to unlock the screen freezes

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Level 1

0 points

Need resolution, updated Iphone 5 to iOS7 and when I go to unlock the screen freezes.

It is happing about 10 - 15 times a day. I hit the home button and the power button at the same time to reboot but it is not a good fix.

HELP

iPhone 5, iOS 6.1.2

Posted on Sep 25, 2013 2:59 PM

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Answer 1

Level 7

21,762 points

Did you hold the two button down continuously until seeing the Apple logo? If so have your phone checked out by a technician.

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

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