Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help my app store wont let me download ANYTHING even apps i previously downloaded and if it makes a difference, i have IOS 7

No matter how hard i try i just cant download anything PLZ HELP ASAP i need an app for my honors science!!!

iPad mini Wi-Fi, iOS 7

Posted on Sep 25, 2013 7:24 PM

Reply
8 replies

Mar 2, 2017 4:56 PM in response to LaurynSimone21

LaurynSimone21 wrote:


I have the iPhone 5s with iOS 10.2 and I'm unable to download apps , free apps . I constantly have to sign in but instead of sign in to download the app , its to buy itunes ... and that's my only option when signing in . After I press "Buy" it takes me to my billing info. Is there a way I can turn all that stuff off ? I've already tried uninstalling iTunes and turning off the app connections cellular data but it still does not work & I need this particular app for a job. I'd appreciate any help given !

From what you are saying, when you try to download an app, it is asking you to log into iTunes, and then you are taken to your billing info. This would indicate that your billing info needs to be updated, even for free apps. That is how you are identified in iTunes, which is the same as the App Store. You need to log into your Apple ID and update your payment information. Something is out of date, either an address, or the expiration date, etc.. If you wish to try and remove your payment information, you need to look at this support document. This also explains updating your payment info. Change or remove your Apple ID payment information - Apple Support


IF you attempt to remove the payment method and you cannot select None, then see this support document for an explanation. If you can't choose None when you edit your Apple ID payment information - Apple Support

Mar 2, 2017 4:46 PM in response to ChrisJ4203

I have the iPhone 5s with iOS 10.2 and I'm unable to download apps , free apps . I constantly have to sign in but instead of sign in to download the app , its to buy itunes ... and that's my only option when signing in . After I press "Buy" it takes me to my billing info. Is there a way I can turn all that stuff off ? I've already tried uninstalling iTunes and turning off the app connections cellular data but it still does not work & I need this particular app for a job. I'd appreciate any help given !

Dec 8, 2016 5:06 PM in response to Allanbooboo9

Allanbooboo9 wrote:


It didn't work for me

What didn't work for me? You have responded in a 3 year old thread, about an iOS that only runs on the iPhone 4 at this time. If you are experiencing a problem, then you should have started your own thread and explained your problem.


To help other members answer your question, give as many details as you can.

  • Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
  • Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
  • Describe the problem, and include any details about what seems to cause it.
  • List any troubleshooting steps you've already tried, or temporary fixes you've discovered.


Help my app store wont let me download ANYTHING even apps i previously downloaded and if it makes a difference, i have IOS 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.