Restoring ringtones purchased from iTunes

If any of you is planing to buy ringtones from the iTunes stor you need to know that:


1) They don't get backed up in iCloud or even in a local iTunes backup.

2) If you restore your phone for any reason or move to a new phone you will loose them.

3) The only way to obtain them again is to purchase them again.


I know, this sounds ridiculous, but this is exactly what the Apple Care person told me today, with no remorse at all. Either he is wrong or Apple is wrong.


There are varions good reason why you want to restore your phone. For example you are buying a new iPhone 5S from Apple and then you want to back up and restore. Another is to unlock your phone - to received the unlock phone you need to restore (and hence loose your ringtones). Or may be just an accident in your phone, but you ourchased AppleCare and you get a new one - but hey, your ringtones are lost.


Yes, you are giving Apple even more money to buy a new phone and pay for AppleCare and iTunes match, but they can not restore some cheap ringtines to you or credit your account for your loss. What a ripoff. So I suggest you not to buy ringtones from iTunes. There are few posts elseqhere to teach you how you can make your own ringtones. At least these ar ebacked up in iTunes macth as songs and you can convert them again to ringtones.


Let me know if I am wrong, otherwise be warned.

iPhone 5s, iOS 7, iTunes store

Posted on Sep 26, 2013 11:24 AM

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Posted on Sep 15, 2017 12:01 AM

Have you not been copying over to your computer's iTunes library via File > Devices > Transfer Purchases ? If not, and if the phone supports iOS 11 and you upgrade to it, you might be able to redownload them : Use tones on your iPhone, iPad, or iPod touch - Apple Support

80 replies

Aug 6, 2014 2:37 PM in response to delavefm

Did you by chance backup and sync the ringtone purchases to your iTunes on your computer? I just had to have my phone worked on and did the iCloud backup and when I got the loaner I was able to download everything that was on my phone to the loaner (even my ringtones). A few pictures and songs did not transfer which I was ok with because I transferred them to my computer. When I received the email that my phone was ready for pick up there was not enough room on the iCloud to do another backup so I had to do it on my computer with iTunes. I got my phone back yesterday and went home, hooked it to the computer and did the restore from iTunes... When I got a phone call today I realized that my ring tone was the generic iPhone ringtone.. I plugged my phone back into my computer, opened iTunes and found the ringtone in the Music Library/Purchased and picked it up and dragged it to where it shows your phone. My ringtone is now back on my phone.. I guess if you did not sync to iTunes on your computer it may be lost... Hope this helps and if this was already answered sorry I answered again!

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Dec 7, 2014 5:15 PM in response to delavefm

That's carp that you lose your ringtone and have to buy a new one.... I upgraded from a 3GS to iPhone 5. I brought a ******* ringtone on the new phone, then decided to restore the apps from my old phone to the ******* new one, and that's how I lost my ******* ring tone how ******** no wonder people buy android phones... bad ******* company policy......😠😠😠😠😠

Dec 13, 2014 12:25 PM in response to delavefm

Restore your tones from the iTunes Store

If you purchased your tones on your iPhone, iPad, or iPod touch and never synced them to your computer, you can restore your tones directly to your device from the iTunes Store using the steps below.

If your device already contains previously purchased tones that you synced or restored to your device from iTunes on your Mac or PC, turn off Sync Tones in iTunes before completing the steps below. Otherwise, you might download duplicate tones to your device.

  1. Open Safari on your iPhone, iPad, or iPod touch.
  2. Go to itunes.com/restore-tones.
  3. Sign in with your Apple ID.
  4. Tap Restore. You'll see a message that reads: "This may take a while. You can continue to use this device while we prepare your tones. You will be sent a push notification when they are ready to download."
  5. Tap Done.
  6. When you receive the notification on your device, tap Download, or, if you receive the notification on your lock screen, swipe to download.* All of your tones will download, including any that are explicit.
  7. Check to make sure that your tones are now on your device:
    Ringtones: Tap Settings > Sounds > Ringtone.
    Alert tones: Tap Settings > Sounds > Text Tone (or any other alert listed).
    If you assigned purchased tones to your contacts, these will also be restored.


If you purchased tones with more than one Apple ID, follow the steps above signing in with each Apple ID at step 3.

You can repeat these steps on your other iOS devices, if needed.

*If you tap cancel on the notification or don't receive it, you can start the download of your tones by force quitting the iTunes Store app and relaunching it.

Oct 23, 2015 7:47 AM in response to delavefm

Thats not exactly the case, your ringtones are gonna be attached to your able id via previous purchases, though you wont be able to see them your self.

if the apple care rep told you he couldn't help then he didn't know what he was doing give them a call back until you get some body who knows what their doing.

For future reference download ringtones to your computer's iTunes and transfer hem to your phones to keep them

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Restoring ringtones purchased from iTunes

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