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Restoring ringtones purchased from iTunes

If any of you is planing to buy ringtones from the iTunes stor you need to know that:


1) They don't get backed up in iCloud or even in a local iTunes backup.

2) If you restore your phone for any reason or move to a new phone you will loose them.

3) The only way to obtain them again is to purchase them again.


I know, this sounds ridiculous, but this is exactly what the Apple Care person told me today, with no remorse at all. Either he is wrong or Apple is wrong.


There are varions good reason why you want to restore your phone. For example you are buying a new iPhone 5S from Apple and then you want to back up and restore. Another is to unlock your phone - to received the unlock phone you need to restore (and hence loose your ringtones). Or may be just an accident in your phone, but you ourchased AppleCare and you get a new one - but hey, your ringtones are lost.


Yes, you are giving Apple even more money to buy a new phone and pay for AppleCare and iTunes match, but they can not restore some cheap ringtines to you or credit your account for your loss. What a ripoff. So I suggest you not to buy ringtones from iTunes. There are few posts elseqhere to teach you how you can make your own ringtones. At least these ar ebacked up in iTunes macth as songs and you can convert them again to ringtones.


Let me know if I am wrong, otherwise be warned.

iPhone 5s, iOS 7, iTunes store

Posted on Sep 26, 2013 11:24 AM

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80 replies

Dec 11, 2016 5:09 AM in response to Sujit7752

Have you got another card that you could try (preferably a credit card as not all debit cards seem to still work) ?


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

Restoring ringtones purchased from iTunes

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