Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5s T-Mobile contract free version from Apple Store: LOCKED or UNLOCKED?

If i buy an iPhone 5s T-Mobile contract free version from Apple Store will it be LOCKED or UNLOCKED? Can i use it Europe with a local carrier? Cannot find a clear answer to this question anywhere! Thank You!

iPhone 5s, iOS 7

Posted on Sep 26, 2013 2:52 PM

Reply
Question marked as Best reply

Posted on Sep 26, 2013 2:53 PM

Unlocked, if you mean the iPhone sold in the US. You can confirm this by calling the Apple Store. You can use an unlocked iPhone with any GSM carrier that offers compatible service (frequencies, bands, etc).

Regards.

79 replies

Dec 31, 2013 6:33 AM in response to KiltedTim

LMAO. Your lack of skill is astounding.


Look if someone other than KiltedYahoo said, "I've never seen it work - AT&T on Verizon.

Please explain?" I would gladly explain step by step who what and how.

Again, not an expert myself, my method may show why it worked.


Speaking with Verizon, AT&T, and Apple has proven that not all people are knowledge about these devices.

And Literature is very circular. So... Whatever guys...


IMHO it worked. Good luck with any of your device.

Happy New Year

Mar 28, 2014 7:38 PM in response to Marcos Kirsch

Hello Please help me 😮

I live in Italy. 4 months ago I bought a iphone 5s from a guy who bought it in usa and said the phone is unlocked so i tested it and he was right. it works with any italian sim card . but today I went to apple store to change my phone to new one because the touch id was broken. they controled my phone and said me that my phone is locked to sprint in usa. so if they change it I'll recieve a locked phone. my question is: how is it possible that my phone be locked but works with any sim card and i always update it to the new ios and it works with no problem. so I'm afraid that if apple changes my phone I'll recieve a block phone which will not work like this one. I mean with italian sim card.

Mar 29, 2014 9:14 AM in response to professionalbabak

I'm surprised the Italian store said they will do that, because the warranty is not international, it is only in the country the device was purchased in, and that is in direct violation of standing Apple policy. The Italian store can do whatever they want as far as I'm concerned. However, I'm not here to debate that, just to provide facts that I'm aware of. You would need to contact Sprint. But I will tell you that unless you have been a Sprint customer in good standing for at least 40 days, they will not unlock the phone. That is their policy. Your only option is to try and contact Sprint and inquire about unlocking the device.

Sep 11, 2014 8:27 AM in response to EgorB

so, i'm kinda rewriting history here a year later with iPhone 6.

Tomorrow is the pre order, this is if i do manage to grab one.

I'm planning to get the T Mobile Contract Free and not activating it in any way, fly it back home in Indonesia, and hope for the best.

The phone should arrived on Monday September 22.

Again, if I do manage to get one.


Well, here goes nothing.

Will keep you guys updated.

Sep 11, 2014 3:19 PM in response to deggie

Well, I'm going to repeat what Shilajit done last year.

Got the phone, didn't activate it, took it back to India and plug in his homeland sim card and activating it, it worked..

But reading from his report, he got his iPhone from Apple Store instead of from T Mobile.

There is a possibility of it won't work, which going to leave me with $750 brick or at least until someone handy from my homeland can do smthg about it.

Btw, I'm not the one whose handy, my people are rather...creative when it comes to this kinda thing.

9hrs to go mate!

Sep 14, 2014 5:16 PM in response to RickoRahman

Sorry took so long to update.

I got my pre-order (yay!). Space Grey, 64 GB.

It said Delivers: 9/19.

Any of you know is that the date that is supposed to arrive at my house or is it the date that they started shipping?

My status is still Processing Order at the moment.

I ordered mine along with 2 adapted micro USB charger and for that one is already being shipped. I hope one order wont delay the other.


As soon as I get it in Indonesia, I will let you all know.

iPhone 5s T-Mobile contract free version from Apple Store: LOCKED or UNLOCKED?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.