Vocalpoint wrote:
Can you walk me thru what you did to get this to work? I cannot get the "other" area on my iPad to budge - no matter what I do in iTunes or how many times I reboot the iPad. Wonder if it's a Windows thing...I am using Win7 over here. Or my version of iTunes? I am on 11.0.4.4
I also read this article on backups...
http://support.apple.com/kb/HT4946
And it makes no mention of "pushed" update files being backed up.
I'll try but I only did it once (that was enough as I didn't feel like fooling with this all night). Once I got the update off, I was done with it (I now have the update server blocked on my home Wi-Fi so this "virus" doesn't return...)
1. Make sure that you have the full update file on your device (I did have it on the iPhone 4 in this case so this is what and why I'm relating to you). Check this in Settings>General>Software Update and if you only see the "Install" button, then you have the update installed & extracted, ready for installation.
2. Connect the device to the PC and make a backup in iTunes
3. Keep the device connected to the PC
4. I wasn't sure if ggggggggg's "Reboot the iOS device" meant reset (hold Sleep/Wake + Home until you see the Apple logo) or a power-cycle (press Sleep/Wake until unit asks to power off). I tried the reset multple times & got nowhere. What I *believe* ended up working was multiple power-cycles (power off, power on). This is WITH the device still connected to the PC. Remember after the unit powers back up to click on the device in iTunes to check the size of "Other". At one point after a few (not sure how many) power-cycles, the device actually freed up the ~2 GB that was sitting in Other and I immediately initiated another backup.
Note that this was done on a MacBook Pro so I have no idea if this will work on a Windows PC (I do have a Win7 PC but I'm pretty much fed up and done with this mess). I have no desire to fool with it on Windows as well.
Remember also to kill Wi-Fi on the device & keep it off external power until you either fill up the now-freed memory with "padding" (in my method of filling up the free memory with your own garbage) or add the Apple Update Server (mesu.apple.com) to your Wi-Fi access point's blocked list.
Hope this helps!