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ios7 keeps refreshing apps after switching

I dont know if this is a new "feature", but it's really annoying.


If i have, say, an open webpage in Safari, and say i've scrolled down the page and zoomed in to a section i'm interested in, then switch to Mail to get some info, and then switch back to the webpage, the webpage will refresh and take me back to the top.

It's REALLY annoying.


Why can't it just stay where it was, like in ios6??


Is anyone else having this issue? Can anyone think of a fix?

iPhone 4S, iOS 7.0.2

Posted on Sep 27, 2013 12:16 PM

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Posted on Apr 16, 2017 11:14 AM

Just adding my issues here in hopes it gets attention from the powers that be


My Experience is as follows


Games - take your focus off the game and come back later and you have been refreshed out of a life and progress on current level. (I'll admit to playing Candy Crush when I have 5 idle minutes here and there )

Forms - Leave to get info on another page or app and come back to find your form emptied of previous entries.

Downloading Apps . take the focus off the app and it does not download in background as it did previously. Refocus to apps and page is refreshed to home page.

Facebook - since this is always on in background you may take a call, do work, etc and come back and now have refreshed what you left off with.


It is quite irritating and can not be called advantageous to the end user experience in any way. Maybe this frees up memory and makes the phone faster but at what cost?

1,052 replies

Nov 9, 2013 10:18 AM in response to rick7

Thanks for the feedback from the Apple store. I must confess I didn't expect a resolution of the problem. I'm dubious about the available space issue and even more dubious about you having too many apps. If these had been problems they would have manifested themselves on millions of iPad 2s in the past. It must be an iOS 7 related problem.


It still sounds like a bug or new 'feature' in the memory management of apps that impacts on those of us with 512MB (or lower?) machines.


I can only see two options now: (1) wait in hope for 7.0.4 (I cannot believe that Apple don't know about this - admitting they know is a different matter), or (2) very carefully back everything up then reset to factory settings and start installing your apps from scratch.


Like many other users I suspect, I use less than a dozen apps regularly and hang on to the others because 'you never know when they might be useful'. A clear out might be useful anyway. But option 2 is an uncomfortable one. And might not fix the problem anyway ...

Nov 9, 2013 10:33 AM in response to chronicon helveticum

Right. I'm completely disinclined to do any sort of factory reset. He suggested "reinstalling the operating system" which apparently entails making sure everything is backed up to iTunes, then doing a restore from that iTunes backup. I'm not sure why that gives you a new OS -- aren't you just restoring the OS you backed up from your machine? But whatever that does, I'm not going to be doing it.


I also wrote to a tech writer who reviewed iOS 7 back in September, and asked her if she'd be interested in investigating the issue. Haven't heard back from her.


I'm highly tempted to go back to the Apple Store to have a follow-up meeting to proceed with some sort of escalation with them. Are others in a position to do the same?

Nov 9, 2013 10:46 AM in response to turfstuf

Hi TurfSurf -- welcome to our still-small group. Appreciate your posting here.


For me the problem is not so much a frustration with 'refresh delay' but that the refresh (almost like a restart) takes place at all. I think I have a couple of apps that after a (slow) refresh may go back to where they were, but the main problem is that for most apps after the refresh the app loses its place and doesn't go back to where it was.


I'm curious: when you're switching back to, say, iBooks, after the slow refresh does it successfully take you back to where you were in iBooks, or does it lose your place in the app completely?

Nov 9, 2013 11:08 AM in response to rick7

Thanks for trying the Apple Store route rick7. Unfortunately there's not one near me to try the same.


I don't think low free flash space is responsible - I've got over 20GB free on my 32GB iPhone 4. Also, my (admittedly limited) understanding of iOS is that usage of flash memory for swap space is only used for paging app code, not app data, so it doesn't rely on there being free space.

Nov 9, 2013 2:24 PM in response to rick7

When I return to iBooks, it briefly shows the page I was viewing THEN takes me on a tour back up to the library screen and then back to the book...with a bunch of spinning cursors & unresponsive taps telling me to wait in between.


In the eBay app, it takes me back to the item I was viewing but the app is unresponsive (just like iBooks) until it goes back up and dumps me at the eBay home screen...losing my place entirely.


In Twitter, sometimes it takes me back to the tweet I was reading. The longer I wait before returning to Twitter, it will refresh and put me at the most recent tweet (top of the feed), not the one I was reading...losing my place entirely.


NEVER had this issue before ios7. Must be my fault, ha.

Nov 9, 2013 2:40 PM in response to rick7

Ok my turn now, I've been reading this thread for a few days now hoping for an answer. I too am having the exact same problem and have no clue what to do. I am on an ipad mini. It is hard to describe this problem to others. I am in a unique circumstance in that I work for a tech repair company. For the last week I have asked everyone who comes in with a iproduct if they too have had the problem. They either respond with "never noticed" or they don't seem to care. I'm joining this discussion because you are the only group of people that seem to understand. I have tried all the options that you have suggestion and none of them work. I think we are all on to something though with the low ram theory. That is just my two cents for now.

Nov 9, 2013 2:51 PM in response to Filmphil

Hi Filmphil -- Glad you sent a message, and you raise an interesting point: is it possible that some number of people actually have the problem but are so focused on their task at hand that they haven't even noticed this? Or that they just take it for granted and assume that's the way it should be? It's strange because anyone who's switched from iOS 6 to 7 would definitely notice. Or maybe, as you say, they just don't care.

Nov 9, 2013 3:10 PM in response to turfstuf

The iBooks behaviour I get is identical to that described by turfstuf. I briefly see the page I had been on then then I go back to a bookcase then the book opens again and I get back to the page I had been on. Except very occasionally, maybe if the book has been idle for hours, the book just closes and I see the active book shelf and the book stays closed.


I will be in Bristol next week and will try and get an appointment to see someone in the Apple store there. I don't hold out much hope of getting anywhere since I suspect the iOS dev team does know about this but is keeping quiet. I expect to be fobbed off with reinstall-everything-from-scratch and I imagine the Geniuses are more versed in configuration issues and app usage than obscure iOS 7 bugs. But it doesn't hurt to ask.


So far in this thread we've seen reports of problems on the iPhone 4, iPad 2 and iPad mini (1st gen, Filmphil?), all of which have 512MB RAM. So at least we are seeing a pattern.


I've been ditching old apps to claw back some space but it has made no difference, as was phaulfromstone's conclusion too.


I won't be the only one to be intensely annoyed if iOS 7 implicitly demands a more recent machine, particularly with no downgrade path to iOS 6 (and to think of the abuse I used to throw at iOS 6 ...)

Nov 12, 2013 6:36 AM in response to rick7

I, too, am having this issue on my iPhone 4S since I upgaded to ios7. Not only do I have all of the problems above, but GPS/Maps/Google Maps funtionality stops refreshing when he screen is off. So if I am on a highway and my exit is not for 10 miles, if I shut off my screen the app will stop running and I'll get no notification that my exit is coming up unless turn the screen back on and let the app refresh. Worse, if I switch to another app like a podcast, I'll lose the entire trip.


This is absolutely an Apple killer for me. If Apple cannot resolve soon, I am done and never coming back. It is obvious by this thread that this is a serious issue that was missed in testing, yet Apple has not even responded with a "Looking in to it, will get back to you soon." Very disheartening.

ios7 keeps refreshing apps after switching

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