Error 4005 fix for Windows 7

i uninistalled my Apple mobile device support program to try and reinstall the drivers. Another error message popped up Couldn't "No drivers available for: Apple mobile device(Recovery Mode)". Maybe this is the problem no drivers available for the an iphone in recovery mode?

Ok... I have just successfully restored my sons iPhone 5c

what didn't work for me;

- updating iTunes.

- updating drivers.

- I tried four different cables.

- 4 different pcs.

- different USB ports.

- repairing Apple Mobile Device Support.

iTunes would just hang and say... waiting for response from iPhone (the Apple Mobile Device Support driver would have disappeared at this point in device manager)

what did work (for me);

After about 14 hours of messing around I went and purchased a USB 3.0 PCI card (from a well known high street pc store)

I installed it, added current drivers from manufacturers website, deleted all iTunes components, and reinstalled iTunes

Restarted pc, plugged in iPhone, started iTunes.

Worked first time no problems.

the main difference was... when the waiting for iPhone came up before it disappeared , the Apple Mobile Device Support was present this time and the restore processed as it should of with previous attempts

After phoning apple and being told it could of cost me up to £206 to repair I am very happy.

Phone support and live chat support were next to useless (sorry guys).

I was seriously looking at replacing components! I have read of people replacing batteries and logic boards with this problem!

I am very happy its working!

N.B

IMO THIS SEEMS TO BE AN ISSUE WITH DRIVERS IN MOST CASES, FROM WHAT I CAN GATHER. I TRIED GETTING CURRENT DRIVERS FOR MY INSTALLED USB CARDS AND THEY FAILED.

If you are going to buy a USB 3 PCI card, make sure you get one with good driver support, the one I got was £10.

The USB card will need powering via a 4 pin Molex (in my case) or SATA

I had to buy a 4 pin Molex to SATA converter as I only have SATA in my pc and the card was 4 pin Molex, but this worked fine regardless.

If you have the 4005 error and are reading this i hope it helps (and you don't lose as many hour as I did)

Dav155

I could fix error 4005 on my iTunes/iPhone following these steps:

Useful:

- disconnect iPhone from PC

- close iTunes

- PC > Control Panel > Programs > Programs and Features > Apple Mobile Device Support

- Apple Mobile Device Support > repair

- Wait 1 minute.

- disconnect all USB devices currently not used

- connect iPhone using original USB cable, connected DIRECTLY to the PC, no external USB Hub

- start iTunes

- iTunes should ask to recover the iPhone > recover

- Hope...

Plan B (successfull for my device):

- install iTunes on another (older) PC

- remove SIM card from iPhone

- If SIM PIN is enabled: Insert SIM in another phone and disable SIM PIN

- disconnect all USB devices currently not used

- connect iPhone to old PC using original USB cable, connected DIRECTLY to the PC, no external USB Hub

- start iTunes

- iTunes should ask to recover the iPhone > recover

- Hope...

If successfull: iPhone has factory settings (no user data)

- disconnect iPhone from old PC

- insert SIM card

- connect iPhone to default PC

- iTunes > Restore (will take a while)

All data and settings recovered successfully on my device (same as on the date I performed the last backup)

Device: iPhone 5S, iCloud deactivated

Problem: Error 4005 communication error (related to USB?)

Problem occured during Update from iOS 7.0.4 to 7.0.5

New PC: 2 weeks old only, Windows 7, 64Bit, USB3 (USB3 activated/deactivated in Bios)

Old PC: Windows XP 32Bit, USB2

I hope this is useful for some of you

I finally found a fix that worked for me--and it's incredibly simple.

Do exactly what the OP says; the only difference: hold the iPhone's "home" button from the moment you connect it until you're further into the process than you have been.

That easy.

(And it'll be obvious when to release the button: you'll see a lot of new activity both in iTunes and on the phone itself.)

Hope this helps.

Wanted to update my 5s to 8.1 and none of this worked in Win7 x64. Updating driver didn't work, holding central button through the whole process didn't work either. And some other advice to keep the iphone connected on usb and restart pc didn't work either.

Iphone was stuck in recovery mode.

I also noticed that although itunes works ok through my firewall, I had to disable it because with the firewall on I was getting a different error (couldn't connect to apple gs server).

What DID work was using another cable from my moms 2-day old iphone in a different usb port (although both ports weren't in a hub). My cable is original and charges ok but somehow the other cable made it happen. So problem solved.

All in all, first try different usb ports in your machine, then try a different cable.

Ok... I have just successfully restored my sons iPhone 5c

what didn't work for me;

- updating iTunes.

- updating drivers.

- I tried four different cables.

- 4 different pcs.

- different USB ports.

- repairing Apple Mobile Device Support.

iTunes would just hang and say... waiting for response from iPhone (the Apple Mobile Device Support driver would have disappeared at this point in device manager)

what did work (for me);

After about 14 hours of messing around I went and purchased a USB 3.0 PCI card (from a well known high street pc store)

I installed it, added current drivers from manufacturers website, deleted all iTunes components, and reinstalled iTunes

Restarted pc, plugged in iPhone, started iTunes.

Worked first time no problems.

the main difference was... when the waiting for iPhone came up before, the Apple Mobile Device Support was present this time and the restore processed as it should of with previous attempts

After phoning apple and being told it could of cost me up to £206 to repair I am very happy.

Phone support and live chat support were next to useless (sorry guys).

I was seriously looking at replacing components! I have read of people replacing batteries and logic boards with this problem!

I am very happy its working!

N.B

IMO THIS SEEMS TO BE AN ISSUE WITH DRIVERS IN MOST CASES, FROM WHAT I CAN GATHER. I TRIED GETTING CURRENT DRIVERS FOR MY INSTALLED USB CARDS AND THEY FAILED.

If you are going to buy a USB 3 PCI card, make sure you get one with good driver support, the one I got was £10.

The USB card will need powering via a 4 pin Molex (in my case) or SATA

I had to buy a 4 pin Molex to SATA converter as I only have SATA in my pc and the card was 4 pin Molex, but this worked fine regardless.

If you have the 4005 error and are reading this i hope it helps (and you don't lose as many hour as I did)

Dav155

what should i do if i was on and now the only thing i see on my iphone 6 is the simble of itunes ? erro 4005

Hi there, had the same issue with my iPhone 5S. Think it's because half way through an update, my computer decided to turn itself off.

Tried everything in these forums and nothing. Error '4005' kept coming up at the end of trying to restore my iPhone on iTunes again and again, and the phone was basically a brick with the iTunes USB prompt appearing.

Decided to roll back on a System Restore -- Start > Programs > Accessories > System Tools > System Restore -- just before the time in which I had done the update on the iPhone, (choose your restore point wisely as it could roll back quite a lot of changes otherwise). Think I then reinstalled iTunes too, tried the restore again and it worked. Just throwing it out there incase anyone else has been going down the same issue!

Hope it helps 🙂

A slightly different version which worked for me

1. abandon your Windows computer ( no way to fix this on a Windows machine) and find a Mac (in my case a Macbook Pro) with iTunes
2. Connect your ipHone (doesn't matter if your restore is in a loop on your phone: iTunes Mac will recognize it immediately)
3. Let it restore your iphone to factory settings
4. Don't let it configure your phone! Once restoring to factory settings is complete disconnect from your Mac
5. Go into iCloud on your phone and deactivate "Find my ipHone"
6. Connect immediately with your Windows machine (Windows 7 Pro 64 bit in my case)
7. iTunes will now recognize your phone and it will ask you if you want to configure it as a new phone or if you want to restore your backup
8. Choose the backup which was done before your update went wrong
9. Let it work for a while and VOILA!

I had this issue to after trying to do a software update to 7.1

Error 4005 happens when Itunes can't read the device.

If there was any type of interruption while doing the up update (caused by wifi dropping for a quick second, or a loose usb cable), then only a portion of the operating system is on the device. Unfortunately, Itunes does not know where to pick up after the interupption happens and it thus your device is dead in the water because it now can't read anything.

This is a horrible design flaw.

Just bring it to Genius Bar at the store. They can wipe your device clean and do a fresh install.

You will then have to bring it home and to a restore again.

They did for me for free even though I was out of warranty.

had same error (4005) on 6.1.2 iPhone4 32gb trying to restore it to 7.0.4.. had "recovery mode" on the screen and couldn't return back to iOs.. so i put my phone to dfu mode and restored, et voilà

dear friend . I have solved this problems. I just took off sim card from my phone and everything went ok

Dear friends. I finally resolved the problem. It is very simple . just take off sim card from your iphone and everything will go OK . Hope it will help you

This is the reason why error 4005 happened when updating your iPhone to your iTunes.

It's because your iPhone iCloud back up settings is turned on.

Before updating the latest iOS on iTunes make sure your iCloud back up turned off on your iPhone.

And set your iTunes settings in back up to my computer before updating.

iPhone iCloud back settings is used only when updating using wi-fi of your iPhone.

Hope this one can help..

GODBLESS