Error 4005 fix for Windows 7

If your iPhone is stuck in Recovery Mode, this fix should restore your iPhone to the factory settings, but a backup should have been created automatically when the OS was updated so you will have the option to restore from backup once the repair is made.


If iTunes is open, exit iTunes

Disconnect iPhone from computer USB

Click Start menu on desktop

Go to Control Panel

Go to Programs

Go to Programs and Features

Select Apple Mobile Device Support and click repair

Connect iPhone to computer USB (device should install automatically)

Open iTunes

When prompted, click restore iPhone

OS should install now and restore factory settings


iPhone will automatically restart when OS is successfully installed, and you will have the option to setup as new or restore from backup. If you wish to keep your files and settings, click restore from backup and wait until your iPhone is fully synced. If there are any discrepancies in your contacts or whatever, you will have the option to choose the correct contact to sync now or sync later. Once your iPhone is fully synced, follow the prompts on the iPhone and that's it! Now the next step will be figuring out how to use your iPhone with the fancy new OS!

iPhone 4S, iOS 7.0.2

Posted on Sep 27, 2013 5:55 PM

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Posted on Jun 4, 2014 8:31 PM

i uninistalled my Apple mobile device support program to try and reinstall the drivers. Another error message popped up Couldn't "No drivers available for: Apple mobile device(Recovery Mode)". Maybe this is the problem no drivers available for the an iphone in recovery mode?

42 replies

May 27, 2014 12:39 PM in response to hells_exile

Fellow unkown error (4005)ers,


I've gone through this and every other forum I could find on this topic... bottomline - I tried to update to IOS7 for my iPad2, and it decided that what it wanted to do was go back to the factory defaults and didnt give me a choice... I've been trying for the past three days now to get it to take... when the device is not hooked to my little netbook (Toshiba NB255 running Windows 7) it tells me to connect to iTunes... when I connect to inTunes it says it has found a device in recovery mode and I need to restore... I click OK, restore iPad restore and update... now the fun:

1) It says extracting in iTunes, the iPad continues to tell me to connect to iTunes

2) Takes a couple minutes to extract, then sits for 5ish minutes "Preparing the iPad for restore"

3) iPad screen flashes, gets a feint glow, and iTunes says "Waiting for iPad" for 5ish minutes

4) "The ipad "ipad" could not be restored. An unknown error occurred (4005).


I am limited by being in Afghanistan right now on what I can do to fix this (no second computer, no Genius Bar)... I don't care about any of the data (which I think is lost anyway), I just want to be able to facetime with my wife and daughter. Any help would be greatly appreciated.

Jun 5, 2014 3:42 AM in response to mcfadden25

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.


Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.


tt2

Sep 17, 2016 8:16 AM in response to hells_exile

My ipod touch suddenly died and cannot be turn on. Then, I put it on the boot loop to restore but it failed. I also tried to restore by put it on the DFU Mode but then again it failed. The pop up message showed up by the end of the process is this --> The iPod "iPod" could not be restored. An unknown error occured (4005).


P.S. I already tried your procedure but the same message still pop out


P.S.S. PLEASE HEEEEEEEEEEEEEELLLLLLP!!!

Nov 25, 2013 5:23 AM in response to lauren_hargrove

Yes, my phone also not getting on, it doesn't go further to itune-restore, before during upgrading iOS there was error 4013 now it's 4005, I’ve tried all said methods and suggestions published at apple and all other sites but still couldn't make my phone alive...I think this problem isn’t solved yet and if you follow any apple’s presenter that throw you at link erro1611 to follow up, that’s totally worthless and wastage of time... hope someone will help us by telling a way that really could fix this problem... hope 😟

Dec 23, 2013 11:02 AM in response to hells_exile

I had this same issue for about 12 hours.

Fixed now here is how.

I have ipad 4 wifi 64gig


i tried everything. DFU IN AND OUT.


RECOVERY IN and OUT.


NOTHING WORKED UNTIL THIS.


i got a program called semi restore. it only works for firmware 6.1 through 6.1.2


my ipad 4 was firmware 7.0.4.


I ran the program as administrator and then plugged in my ipad. while it was identifing my ipad it exited recovery mode for me. i didn't even run the program on my ipad.

Mar 17, 2014 10:26 AM in response to hells_exile

Didn't work for me.


This happened on both my iPad and Iphone after the most recent updates. It previously happened when I intentionally tried to restore the phone because it was losing music for no apparent reason.


I have to take the phone or pad to my home computer, connect it, and then it reinstalls the software update. THen I have to either set it up as a new phone or pad, or do a full restore.


Apple is going to lose me as a customer if this doesn't get resolved. Shouldn't have to do a full restore from two locations every time you do a software update.

Jun 8, 2014 11:49 AM in response to hells_exile

hells_exile. I did, I tried it and all other advise. I ended up passing it off to our resident Apple Guru... he says he tried everything short of popping it open and trying to reset the battery; he's advise is to wait till I get home and take it to an Apple store for some professional love... guess its Skyping off the old netbook for the next 6 months. Thanks for the help though!

Sep 18, 2014 7:52 PM in response to hells_exile

Please help! I also got the same problem. I've been trying for days to restore my iphone 5. The phone suddenly turned to black screen, then switched Off by itself. When I turned it On again, it was stuck in apple logo. I've searched online for the possible solution and decided to that Recovery mode thing, in the hope of restoring my phone to its original state even if it means losing my personal files.

During the restoration process, the itunes was stuck in the waiting for iphone while the phone stuck in the apple logo with a loading figure below. I also observed that the said loading figure (which I believe to ,supposed to be, moving to signify a loading process) was not moving at all. Then an error message suddenly appears on the itunes with the error 4005. I've tried a lot of things as advised by the apple site on the web, from Re-installing itunes to switching to another computer. Btw, I'm using a Windows 7 32-bit PC. Please help!!! 😟

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Error 4005 fix for Windows 7

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