iPhone 5s 'This cable or accessory is not certified and may not work reliably...' help?

What is happening here?


I keep getting this stupid message even when no charger is plugged in!


I'm using the official charger that came with the iphone 5s box. I have other lightning connectors and thought maybe switching them would fix it but it hasn't.


Is there something wrong with my 5s? Do I need to clean the port on the bottom of the phone? I've only had the 5s for about a week. I am using official apple chargers.


This started happening after my batter drained and I put the phone on charge. Is it a software bug?


Any help would be appreciated.


P.s. The message ONLY appears when it is not on charge. Which is studpily weird.

iPhone 5s, iOS 7.0.2

Posted on Sep 28, 2013 9:25 AM

Reply
340 replies

Jan 20, 2014 3:59 AM in response to spheon1969

@spheon. Can you please read a bit before you decide to jump on the soap box. How do you explain folks not having problems with aftermarket sync cables ? Take a look at this. https://developer.apple.com/programs/mfi/. I think they may have cracked down a bit after people got burned/ electrocuted; but to make it into a greed thing is silly in my opinion. I personally don't have an issue with them trying to crack down on some of the knock off cables out if it means the safety of my person and device. I personally us after marker cables and have no issues. So do several people that I know. A co-worker of mine has had this problem. Which now has gone away on her phone. I evens aw someone in this thread call apple about the issue and they were told it was a faulty charger and it was replaced.


If have used cheap throw away cables in the past that have never really lasted all that long anyway. Which as you put it is an even bigger environmental problem. I buy a lot of 6 from ebay and within a few months they are all bad or falling apart. That doesn't matter to you. What does matter. Is that it impacts you now!


And so it has suddenly become an evil Apple ripping of the consumer issue. Lol. Give me a break. I had this same message pop up,from time to time,with cheap cables when I was using IPhone 4. I think it seems more of an issue with cheap charging products than greed from Apple in this case.


I am not some sheep defending Apple; as I have been involved in another thread here for a couple of months in regard to Apple's prices for movies and music simply being to high on many occasions vs Amazon or even blu ray. What I don't truly understand is your last statement " In summary Apple there is a glitch in the software and your greed is unwelcome - get it sorted". Spheon is it a glitch or is it forced change by greed from Apple ? I think through your frustration with cheap sync cables that you aren't even sure anymore.

Jan 20, 2014 4:17 AM in response to spheon1969

spheon, I totally agree with you, up until this debacle with the lightning cables I was a loyal apple fan, but I have to admit that this has really put me off and I too think it's greed. There is no need for it at all and it really takes the 'p' when you buy a legit cable and that doesn't 'kin work!!!!


Not that we can do anything about it of course cos Apple are far to big, but I'll bet there are now quite a few more people jailbreaking because of this! I used to jailbreak my iphone 4 but haven't since (cant be bothered), however now that there is a patch and you can use any cable if you jailbreak, I'm seriously considering it just for that!!


🙂

Jan 24, 2014 7:53 AM in response to SamsMochi

well in my country the original cable from the store is $50 (and thats just the cable) lol. U cant say if u buy an expensive phone thats an automatic reason you should buy overpriced gadgets that is not a choice but is a necessity for the phone to function. Not because some of you may be rich and have families or jobs that throw money at you, should justify greed cause the way I see it, thats just it (and us being loyal fools). Some persons actually work really hard and save to enjoy the finer things in life at times and sometimes so dont be trying to justify these companies.

Anyhow (ranting aside) I was using knockoff cables for a little while before my original cable was shipped. My battery is now completely drained and the original nor knockoff wont charge it. Any suggestions??

Jan 29, 2014 4:59 PM in response to SamsMochi

I have a iPhone 5 and this same issue with the error message. This message appears when the phone is unplugged. I used the factory cable. This has been happening since November of last year 2013. The only that I have tried and has given some relief is turning off the phone and while it is shutting down plug in the USB cable into the phone and then turn on the phone and when loaded unplug. The problem returns within a few days so I have to repeat the above procedure to eliminate the error. If the new updates for iOs7 don't resolve this issue when it is dropped by Apple, I will change this phone for another brand. This is BS and NO ONE FROM APPLE is responding to this issue from its customers! They are too many options for me to tolerate such incompetence from a company that I have supported for as long as their has been an iPhone for them to sell. Enough is enough!





unplugges unpluggedUser uploaded file

Feb 8, 2014 10:19 PM in response to SamsMochi

Suddenly this started to happen to my iPhone 5S on Feb 8, 2014 at 10:15PM and I haven't pluged into the cable that came with the iPhone since 08:00. It has nothing to do with a cable. I'm an iOS developer so I have somewhat of a clue. I rebooted the iPhone and no fix. My wife has no such issue with her iPhone 5 and she is sitting next to me.


What is happening?????

Feb 12, 2014 6:14 AM in response to SamsMochi

I've an iPhone 5 running 7.0.4 and I get this error even when using an Apple cable/adapter. I've spoken with Apple and they've told be it is a bug in iOS and the phone needs resetting to factory. Problem is, I've no power to switch the phone on to reset it and can't charge the phone until I reset it. It has now been packed up and shipped off for repair and I'll get a nice bill for my trouble!

Feb 14, 2014 5:28 AM in response to SamsMochi

Just to add one voice here - I hope Apple adresses this question and stops banning thrid-party cables. I do understand certification programs make sense to ensure proper connectivity between devices - but an authentification chip on cable? That adds no value? Come on... All this would not be an issue if Apple was using the EU mandated standard connector or if they had participated in the design/selection process. There are good reasons to use industry-wide standards! Do so now or allow alternative solutions. If not consumers will pressure legislators and you will have a problem!

Feb 14, 2014 5:59 AM in response to Feab123

So apparently Apple did this so they could limit distribution to authorised dealers...correct? have a look on eBay and you can already see certified iOS7 cables that work perfectly on sale from unauthorized people. It didnt take long! All this was a waste of time and just made Apple look like a overly greedy company.


Take that Apple you pack of jerks!

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iPhone 5s 'This cable or accessory is not certified and may not work reliably...' help?

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