Airport Utility Error -4?
Hello.
I just switched ISPs and was given a new modem. The cable modem was successfully installed and I connected it to my Apple router (not sure of the exact model, I think it's the Airport express base station? It's really small and rectangular and plugs into the wall). I knew I would have to set up my router again, so I got on my laptop and opened Airport Utility. At first it couldn't find the router but I've had that problem before and it was easily fixed by resetting the router. Now, it found the router but when I click "continue" or "manual setup" it doesn't work. First, it connects to the wireless network and then there's a status bar and it says "Detecting Apple wireless devices. Please wait..."
Once it finishes an error comes up that says: "An error ocurred while trying to access the Apple wireless device. Make sure your network connection is valid and try again.
Error -4"
My network connection is working perfectly fine, I'm using it to browse the web as I'm typing this, and to post this question. I'm using version 5.5.3 of Airport Utility. I tried updating to 5.6.1 or whatever the latest version is, but I need Windows 7 SP1 and I unfortunately do not have blank CDs with enought space to install it. I tried installing it from Windows Update, but when I searched for updates it didn't return SP1. I'm not sure what else I can try. I need it to work so I can set a password for the network, and seeing the router's light glowing amber instead of green is very annoying.
Can anyone help? Thank you!
Windows 7
