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Why won't my songs transfer from itunes to my iphone?

When I plug in my phone into my computer and try to sync my playlists on iTunes to my iPhone, the sync completes but the songs will not transfer. I even tried deleting the existing playlists from my iPhone and I couldn't even do that. I have literally tried everything that I know. Any suggestions?

iPhone 5, iOS 7.0.2

Posted on Sep 28, 2013 2:13 PM

Reply
285 replies

Dec 15, 2013 6:54 AM in response to JEM-Apple

Ok this has been bugging me now for weeks as well. I spent last 24 hours working on it trying all these options and nothing worked.... till this morning. I am confused as to what is changing but there is the scenario.


Apple Macbook Pro and Iphone 5s.


If I open iTunes, left side of panel I see my iPhone 5s. I click the summary tab and under options at the bottom I have checked only "Automatically synch when this iPhone is connected, Sync only checked songs and videos and Manually manage music and videos". Doing this allows the songs and playlists to actually copy over. I can now watch the music as it copies over. Before it would seem to hang saying applying settings and eventually stop with nothing copying over.


Here is the part I do not understand. If I go to the tabs at the top "Summary Apps Tones Music" etc. If I click on the Music tab the box "Sync Music" is not checked and the "selected playlists, artist, albums and genres button is checked but greyed out".


If I click synch music, it unchecks the boxes on the summary tab at the bottom under options. As though they conflict. Yet my music is copying over. It appears the only way to get new items over to the iPhone is to now drag and drop from my play lists, music etc over to the iPhone.


This also seems to apply to books, photos, podcasts etc.

Dec 16, 2013 7:40 PM in response to ChantelMac

It worked! Thanks ChantelMac!!!

It actually didn't work at first, but after undoing the "Show All Music" from Settings-Music, getting rid of everything, I tried again and it worked! It worked on my iPhone 5s and my iPad...hurray!

Also for my new iPhone, I realized I hadn't logged into Home Sharing in the Settings-Music.

Dec 23, 2013 9:24 PM in response to ajal1

Had the same problem. Talked to a techie person in a Mac reseller. According to him, updating IOS directly on the phone may result in some corruption of the software. The best thing to do is to update via the iTunes in the computer.


To overcome he problem, you can try this:


1. Manually back up iPhone into the computer

2. Then, it the Restore button. This will completely delete everything in your iphone (Do make sure you have backed up your phone!!) and the latest version of IOS will be installed. This may take a few minutes.

3. When this is complete, and the iphone icon pops up again, you will have two options: 1. Set up as a new iphone or 2. Restore backup.

4. Hit the restore backup button. This will take a few minutes.

5. As far as I can tell, all my previous data (contacts, photos, etc were back in the phone.

6. More importantly I can now drag and drop music from the itunes in my Mac directly into my phone

7. YESSSS!!!

Dec 26, 2013 4:31 PM in response to ajal1

I reckon if we all ask for our money back Apple just might pay attention, although it looks to me like customers are too much of a problem for Apple to deal with, so lets make it easy and all move away from all Apple products.


I had a bunch of problems all linked to iCloud, the NSA spyware, and even after I've "removed or deleted" iCloud I still have problems so the problems either Apple's lack of interest in customers or lousy NSA software.

Dec 27, 2013 11:24 AM in response to ajal1

Trevormitchell1212 helped me a great deal. I plugged my iphone into itunes, went to "music" on the menu, unchecked "sync music", and then "apply" (at the lower left of the screen). This will erase all the music on your iphone, there will be a message that says so, (at least does not show up on the menu's list, but songs and artist will still show on your iphone).


I then checked "sync music" (either "entire library if you have enough space available, or "selected playlist, etc.) and then click "apply" again. All the selected items will then show up.


I was so frustrated but this was an easy fix.

Why won't my songs transfer from itunes to my iphone?

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