Why won't my songs transfer from itunes to my iphone?

When I plug in my phone into my computer and try to sync my playlists on iTunes to my iPhone, the sync completes but the songs will not transfer. I even tried deleting the existing playlists from my iPhone and I couldn't even do that. I have literally tried everything that I know. Any suggestions?

iPhone 5, iOS 7.0.2

Posted on Sep 28, 2013 2:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2017 4:17 AM

I figured it out! A million hours later and 4 in the morning but I figured it out. So I did everything updated my iPhone 7 newest software same w iTunes on my windows computer everything. Nothing worked. Until I had to go to my actual iPhone go to settings, music, then turn off iCloud Music Library and enable home sharing. Then once I did that I went back onto my computer went to iTunes and synced manually. All I did was on iTunes go to your phone section and click sync. Once I did so I was then able to add music. I dragged the music to the device and it was finally added. I domt know what's going on w apple and why it's become so much harder to sync music. It was so much easier back in the day. Anywho I'm just glad I finally figured it out. Now I can listen to my hypnobirthing tracks on my phone.

285 replies

Dec 31, 2013 7:43 PM in response to ajal1

I'm posting in case this helps anyone else, although I'm not sure if my inablillity to copy music was to do with the OS... or my own ignorance...


Following advice in previous posts, I deleted apps to make sure I had enough space, I tried syncing... several times, I tried backing up then restoring iPhone from backup... but still a new playlist want't copying from iTunes to iPhone. I tried the sharing option, but as other people have pointed out as soon as I close iTunes on my macbook, the new playlist disappears from my iPhone.


Then (in iTunes on my macbook) I dragged and dropped the playlist onto iPhone and it has now sucessfully copied the tracks and the playlist. The only difference between everything I tried earlier and the drag and drop I've just used is that I removed the data cable connecting iPhone to Macbook (after I enabled it for syncing via wifi). I don't know why it has worked this time, but it has.


And the reason I mentioned my own ignorance... I didn't know you could just drag and drop from one to the other, I thought iTunes only worked by syncing content between devices :/

Jan 2, 2014 5:32 PM in response to ajal1

I had this problem and I SOLVED it!

This is how I can fixed it:


1. Select all the music files in your library


2. Copy them (so you can paste them elsewhere)


3. Make a folder on your desktop and paste the files there


4. Delete the files from iTunes


5. Go to File and click "Add to Library" and select the folder


6. After the files are added back to your iTunes, sync your device like normal.


Hope this works!!

Jan 6, 2014 8:51 PM in response to ajal1

I have a 5s and have had the exact same problems as majority of the comments and replies I've read. But as for the ones that had found success by clearing all of the music and re-syncing it all back, I didnt figure I had time to do that so I've been tinkering with all the itunes music settings I could possibly find and

I finally found an easy fix (at least for myself it worked, so I hope it works for others!)- while my iPhone was plugged in, i went "On This Phone" tab and clicked the "Autofill" button to the bottom right, and it suddenly downloaded the music I had been trying to download to my phone for the past couple of hours in a matter of seconds! So wish the best of luck for those of you that try that approach!

Jan 6, 2014 9:49 PM in response to ajal1

Hi, I have a similar problem, I have been using apple for 7 years now and i have never run into problem like this, So i have 450 songs and some i got off the intrenet and CD's but since the new IOS has come out my CD music and the songs from the intrenet dont sync anymore and some of the songs i have purchase are not working either, I already Removed all my songs and put them back on three times already but when i play some songs it just skips over them, but they are clickable not translucent, i have also tried syncing only selected songs too, on my about bar i have 2.11 gigs and it only shows 294 songs but my library is much bigger plus i have almost 4 gigs of free space. Any advice would be helpful. Thank You.

Jan 18, 2014 1:21 PM in response to ajal1

I had this exact same problem, I would try and add music and playlists to the library on my phone but they would never transfer, my Mac was telling me that they were on my phone but clearly they were not.


I fixed it by connecting my iPhone to the USB attached to my Mac book, giong to iTunes on my Mac and viewing the iPhone "Summary" tab in iTunes. Scolling down to the list named "Options", once you get there, be sure that the "Manually manage music" box is checked in. Once I checked the box, all of the music finally transfered over!


This may have only been in my case but I hope this could help someone, it's easier than restoring your phone so I would say give it a shot before you do anything drastic and time consuming.

Jan 20, 2014 7:41 PM in response to Kbdow

The same thing happened to me. This only started happening after I updated my itunes.n


I tried to sync my music specifically, but couldn't do so because I didn't want to delete all of my music and re-add it all. So, I did the simple sync (the button on the bottom right hand corner), which took only a few seconds. Then, I dragged the music I wanted to my iphone bar on the top right side (what you would normally do).

Since I couldn't find my music on the list when I looked through it, I pressed the "autofill" button near the bottom right side. At first, the music comes up grey with the circles on the left side, but if you wait a couple minutes, it automatically downloads and transfers.


This might not work for everyone, but its worth a try (and its better than deleting all the music on your phone).


Hope this helps!!

Jan 22, 2014 10:19 AM in response to dlask

Ok so I just discovered something. I'm not sure if it'll work for you, though you're welcome to try.


1) click the iDevice icon in the upper left hand corner of iTunes.

2)To the far right, click "on this iDevice"

3) go to music

4)Delete all content under music and re-download it. Since it's gray it means that the content had some sort of download error, but iTunes still senses that the content is there. Deleting it allows iTunes to recognize the file information and thus downloading you content.


Hope this helped, if not, sorry 😟

Jan 23, 2014 6:46 PM in response to ajal1

I know that most of these posts were put up a little while ago
But.


I too had a similar problem - my thoughts were:
Something to do with update to IOS 7.4
Corruption

Itunes software issue


After a LOT of research, I found a simple step that solved this issue for me.
I had been running my sync (pre - IOS 7.4) as automatic - see the options section under the summary tab


I changed my selection to manually manage music and videos and tried another sync
Wha La!
It began to copy over 700 songs that had not properly synced to my Ipad 2
BONUS: it then started to sync my videos again.
Hope this helps somebody.
It certainly made my life less frustrating

Downside: I have to MANUALLY manage - but it's better than all the hassles
🙂

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why won't my songs transfer from itunes to my iphone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.