Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why won't my songs transfer from itunes to my iphone?

When I plug in my phone into my computer and try to sync my playlists on iTunes to my iPhone, the sync completes but the songs will not transfer. I even tried deleting the existing playlists from my iPhone and I couldn't even do that. I have literally tried everything that I know. Any suggestions?

iPhone 5, iOS 7.0.2

Posted on Sep 28, 2013 2:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2017 4:17 AM

I figured it out! A million hours later and 4 in the morning but I figured it out. So I did everything updated my iPhone 7 newest software same w iTunes on my windows computer everything. Nothing worked. Until I had to go to my actual iPhone go to settings, music, then turn off iCloud Music Library and enable home sharing. Then once I did that I went back onto my computer went to iTunes and synced manually. All I did was on iTunes go to your phone section and click sync. Once I did so I was then able to add music. I dragged the music to the device and it was finally added. I domt know what's going on w apple and why it's become so much harder to sync music. It was so much easier back in the day. Anywho I'm just glad I finally figured it out. Now I can listen to my hypnobirthing tracks on my phone.

285 replies

Nov 28, 2013 7:46 PM in response to ajal1

in regard to darcyw77's comments, 90% of my music was put on my computer, then transferred to my iPhone from CD's that I purchased and are in a drawer in my living room. I don't see how Apple can deny me access to those, but that music is affected the same as my iTune purchases.


I'm still not buying any more iTunes til this is corrected.

Dec 4, 2013 11:39 PM in response to shaunaruthmossy

The 'fixes' here may be solving certain individuals' problems displaying similar symptoms, but the problems are various. Some problems are solved by messing with settings.


My problem is: I purchased an audiobook from iTunes and it WILL NOT sync to my iPhone because they are m4b 'protected' files.


Had I known I could not put them on my iPhone, I would not have purchased them. The solution to my problem is: either crack the protection so I can listen to the audio I purchased OR refrain from buying stuff from iTunes.

Dec 6, 2013 7:24 AM in response to ajal1

hey all,


after having the same problem as everyone else i was getting more and more annoyed. i found i fixed it by going onto music and selecting more option, shared and selecting my mac libary then re syncing and all music was uploaded to iphone hope this sorts everyones problem.


i think the new update took off the option of libary sync.

Dec 7, 2013 9:44 PM in response to ajal1

We have been having the same problem with an iPhone 5 and have figured out the problem without using icloud and sync. Plug in phone and select itunes from computer. In left column of itunes it will show your phone or device name. Click on the name of your device and 3 boxes will appear with iPhone 5, Backups and Options. In the Options box select "Manually manage music and videos". This will allow you to manually manage music by dragging songs from library to your phone or delete music on your phone, create playlists, etc. DON'T FORGET TO EJECT your phone properly before unplugging or you could end up with partially downloaded music. Hope this works for all of you.

Dec 8, 2013 12:32 PM in response to ajal1

I had the same problem but I fixed it using this methode:


1/ go to ur library on itunes

2/ click on " your iphone's name " on the right side,it's up there

3/ after you click it,it has " summery , info , apps , music , movies , tv shows ,.... " click on the "music" tab

4/ down there click on " remove and sync " with this all of your songs and videos will disapear form your iphone

5 / now give a check on your new playlist and then sync

6/ your new songs are in your iphone now


I hope this will be useful to u guys

Dec 12, 2013 6:45 PM in response to ajal1

I noticed that when I purchase new songs fron iTunes and move them to a playlist, the songs never appear on the playlist on my iPhone. I have seen advice about removing the passcode lock and then removing the music on our iPhones and then sync again with iTunes and it worked for some people. Sadly, it didn't work for me. After I synced the playlists back on my iPhone, the newest songs were not in the playlists. However, if when I clicked on the "Songs" icon (Radio, Playlists, Artists, Songs, More) in the menu at the bottom of my iPhone after I tapped "Music", the newest songs were there. Not in my playlists where it would be convenient. I'm with you - totally frustrated!

Dec 15, 2013 6:54 AM in response to JEM-Apple

Ok this has been bugging me now for weeks as well. I spent last 24 hours working on it trying all these options and nothing worked.... till this morning. I am confused as to what is changing but there is the scenario.


Apple Macbook Pro and Iphone 5s.


If I open iTunes, left side of panel I see my iPhone 5s. I click the summary tab and under options at the bottom I have checked only "Automatically synch when this iPhone is connected, Sync only checked songs and videos and Manually manage music and videos". Doing this allows the songs and playlists to actually copy over. I can now watch the music as it copies over. Before it would seem to hang saying applying settings and eventually stop with nothing copying over.


Here is the part I do not understand. If I go to the tabs at the top "Summary Apps Tones Music" etc. If I click on the Music tab the box "Sync Music" is not checked and the "selected playlists, artist, albums and genres button is checked but greyed out".


If I click synch music, it unchecks the boxes on the summary tab at the bottom under options. As though they conflict. Yet my music is copying over. It appears the only way to get new items over to the iPhone is to now drag and drop from my play lists, music etc over to the iPhone.


This also seems to apply to books, photos, podcasts etc.

Dec 16, 2013 7:40 PM in response to ChantelMac

It worked! Thanks ChantelMac!!!

It actually didn't work at first, but after undoing the "Show All Music" from Settings-Music, getting rid of everything, I tried again and it worked! It worked on my iPhone 5s and my iPad...hurray!

Also for my new iPhone, I realized I hadn't logged into Home Sharing in the Settings-Music.

Dec 23, 2013 9:24 PM in response to ajal1

Had the same problem. Talked to a techie person in a Mac reseller. According to him, updating IOS directly on the phone may result in some corruption of the software. The best thing to do is to update via the iTunes in the computer.


To overcome he problem, you can try this:


1. Manually back up iPhone into the computer

2. Then, it the Restore button. This will completely delete everything in your iphone (Do make sure you have backed up your phone!!) and the latest version of IOS will be installed. This may take a few minutes.

3. When this is complete, and the iphone icon pops up again, you will have two options: 1. Set up as a new iphone or 2. Restore backup.

4. Hit the restore backup button. This will take a few minutes.

5. As far as I can tell, all my previous data (contacts, photos, etc were back in the phone.

6. More importantly I can now drag and drop music from the itunes in my Mac directly into my phone

7. YESSSS!!!

Dec 26, 2013 4:31 PM in response to ajal1

I reckon if we all ask for our money back Apple just might pay attention, although it looks to me like customers are too much of a problem for Apple to deal with, so lets make it easy and all move away from all Apple products.


I had a bunch of problems all linked to iCloud, the NSA spyware, and even after I've "removed or deleted" iCloud I still have problems so the problems either Apple's lack of interest in customers or lousy NSA software.

Dec 27, 2013 11:24 AM in response to ajal1

Trevormitchell1212 helped me a great deal. I plugged my iphone into itunes, went to "music" on the menu, unchecked "sync music", and then "apply" (at the lower left of the screen). This will erase all the music on your iphone, there will be a message that says so, (at least does not show up on the menu's list, but songs and artist will still show on your iphone).


I then checked "sync music" (either "entire library if you have enough space available, or "selected playlist, etc.) and then click "apply" again. All the selected items will then show up.


I was so frustrated but this was an easy fix.

Dec 31, 2013 7:43 PM in response to ajal1

I'm posting in case this helps anyone else, although I'm not sure if my inablillity to copy music was to do with the OS... or my own ignorance...


Following advice in previous posts, I deleted apps to make sure I had enough space, I tried syncing... several times, I tried backing up then restoring iPhone from backup... but still a new playlist want't copying from iTunes to iPhone. I tried the sharing option, but as other people have pointed out as soon as I close iTunes on my macbook, the new playlist disappears from my iPhone.


Then (in iTunes on my macbook) I dragged and dropped the playlist onto iPhone and it has now sucessfully copied the tracks and the playlist. The only difference between everything I tried earlier and the drag and drop I've just used is that I removed the data cable connecting iPhone to Macbook (after I enabled it for syncing via wifi). I don't know why it has worked this time, but it has.


And the reason I mentioned my own ignorance... I didn't know you could just drag and drop from one to the other, I thought iTunes only worked by syncing content between devices :/

Jan 2, 2014 5:32 PM in response to ajal1

I had this problem and I SOLVED it!

This is how I can fixed it:


1. Select all the music files in your library


2. Copy them (so you can paste them elsewhere)


3. Make a folder on your desktop and paste the files there


4. Delete the files from iTunes


5. Go to File and click "Add to Library" and select the folder


6. After the files are added back to your iTunes, sync your device like normal.


Hope this works!!

Why won't my songs transfer from itunes to my iphone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.