Previous 1 9 10 11 12 13 Next 239 Replies Latest reply: Feb 12, 2016 9:02 AM by beemedina Go to original post Branched to a new discussion.
  • michellefromhenrico Level 1 (0 points)

    On the first "tab " when you click on your iPhone from the sidebar, there is an option toward the bottom to manually manage music. click and let the setting update (may require a sync). this solved my problem.

  • coxfi833 Level 1 (0 points)

    Apple you can get F****d

  • gbbgu Level 1 (0 points)

    I signed out of and back into "Settings -> iTunes & App Store" on the phone. I think this fixed it, but cat be sure as I was trying multiple things at once.

  • Eclipse. Level 1 (0 points)

    I turned on Home Sharing, and that seems to have solved the problem. That or the Sync.

  • Miz Rebel Level 1 (10 points)

    Thanks GasparVences!  That worked for me!!!      I also stood on one leg, crossed my fingers, quacked like a duck and waited for a full moon....but seriously Apple, why?   It used to be so easy. 

  • PejDispenser Level 1 (0 points)

    I found the solution!!!!!


    The same thing happened to me!


    What i did is I went to the itunes on my mac and when i plugged in my iphone i clicked on the iphone link. Now here's the issue people keep having...they keep clicking sync but what you need to do is click on the music link on top lined up horizontally with "summary" "info" "app" and then when u click that "check" the Sync Music box and then hit sync and there u go! U should have all ur music :-)

  • Freakay Level 1 (0 points)

    You Can skip all of this by not syncing a playlist as instead check the boxes for the artists and albums

  • judahgraber Level 1 (0 points)

    Hi everyone, I think I have found a solution:


    When you have your iphone connected to your computer click your phone on the computer

    and go to summary. Make sure you go down and check off that "manualy transfer music" because if you dont

    it will not let you transfer it otherwise. I had the same exact problem

  • wforsythe Level 1 (0 points)

    Awesome, thanks for your help.  This worked for me.  You need to remember though to go into your settings on your iphone and if you have signed out of home sharing, sign back in!  Thanks!

  • MayElizabeth318 Level 1 (0 points)

    Okay. So, I have music on my computer and when i tried adding some on to Itunes to add on to my iphone 5, i would get the grey circles. Like the transfer wasnt complete. Then i noticed the toolbar that says file, edit, view, etc. Under file there is soemthing that says "add file to library" then a pop up window of your computer pop ups. I went to my music folder and picked the song i wanted added and clicked open. It was added to my library. Then i clicked the song(in my library tab) and drag it to the right corner that says "my iphone" and dropped it in. Then i went to "on this iphone", and went down to the song i added, the original with the grey circle was still there, but the same song from my library was transferred. It was a copy, so i just deleted the one with the circle and now its on my phone. I hope this helps.   

  • daschundlover Level 1 (1,000,000 points)

    Thank you so much Msorli26! This finally worked for me:)

  • Kristerpher Henderson Level 1 (0 points)

    This appears to happen when I add music after I've initially synced my phone for music. Here are some things that I have noticed:


    • I have iTunes Match, but disabled on the iPhone I am syncing too.
    • This happens often enough that I need to restore the phone.
    • A restart of iTunes sometimes rectifies the issue.
    • This occurs for both music downloaded from other sources, and music that is downloaded from the iTunes Store.


    I suspect it has to do with the Sync Database. I also notice that automatic syncs seem to work on their own, but that would represent my 3rd bullet item, since I often have my computer at work, and then bring it home. After that phone syncs over Wi-Fi.


    I suspect this is an issue with iTunes, solely and not with your device; therefore I suggest either restarting iTunes when this occurs. Reinstalling iTunes maybe be warranted also.



  • friendlyhelperperson Level 1 (0 points)

    It wouldn't work for me after I synced it so, what I tried was I went to iCloud, went to storage & backup, and said backup now. After that was finished my songs were on my iPhone. Hope it helped a little!

  • Sher-lock Level 1 (0 points)

    I think i figured it out! Your songs from itunes wont transfer or sync to your iphone if the original location of your songs from your computer has been changed. To check this, try to play the song(s) from itunes. If it plays well it should show up on your iphone once you sync it else it would give a message of changed location and wont play.

  • NewtonianApple Level 1 (0 points)

    Thanks - this worked beautifully!

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