segalsegal
Level 1 (11 points)
iPad

Q: Strange passcode dialog: feature or malware?

Someone showed me a strange dialog box that came up in the Mail app on iOS 7, with no mail message yet open.  The dialog was titled "Passcode Requirement" and read "You must change your passcode within 60 minutes" and offered the choices "Later" and "Continue".  I found no hint of such a requirement in the iPhone manual for iOS 7 (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf) and more stangely, not a single hit on a Google search using the text of the message.  As a result, she was concerned about this dialog, and was able to dismiss it by clicking the Home button.

 

Does anyone know whether this dialog is a feature or malware?

Posted on Sep 28, 2013 7:13 PM

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segalsegal

Q: Strange passcode dialog: feature or malware?

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  • by shldr2thewheel,

    shldr2thewheel shldr2thewheel Sep 28, 2013 7:29 PM in response to segalsegal
    Level 7 (25,881 points)
    Sep 28, 2013 7:29 PM in response to segalsegal

    an iphone won't have any malware unless it has been jailbroken (not to be confused with being unlocked).

  • by segalsegal,

    segalsegal segalsegal Sep 28, 2013 7:43 PM in response to shldr2thewheel
    Level 1 (11 points)
    iPad
    Sep 28, 2013 7:43 PM in response to shldr2thewheel

    No, it's not jailbroken. 

     

    BTW, I should have added the third possibility of this being a bug.

     

    She has a screenshot of the message above, so we may be able to get some input from people at an Apple Store.

     

    Also, I was impressed to see that Google indexes Apple Discussion threads within minutes, so posting a dialog message makes the message able to be found by others instantly. 

  • by wilky423,

    wilky423 wilky423 Nov 13, 2013 8:06 AM in response to segalsegal
    Level 1 (0 points)
    Nov 13, 2013 8:06 AM in response to segalsegal

    I have had the same message today, only the once, phone fully upto date etc.

  • by Stacey225,Helpful

    Stacey225 Stacey225 Nov 16, 2013 1:25 PM in response to segalsegal
    Level 1 (5 points)
    Nov 16, 2013 1:25 PM in response to segalsegal

    I had the same message yesterday. I clicked continue and it allowed me to change my password.

     

    But I have had the same message again twice more?!

     

    Does anyone have any idea what this is?

     

    Thanks

  • by UG64,

    UG64 UG64 Nov 16, 2013 2:14 PM in response to Stacey225
    Level 2 (161 points)
    Nov 16, 2013 2:14 PM in response to Stacey225

    Have you installed a network profile before?

     

    If you have and you are no longer using the profile, remove it.  Settings->General->Profile tap and Remove.

     

    If you are still using the network, the profile is required for your contiued use and the password updates are part of the policy.

  • by leftyjenkins,

    leftyjenkins leftyjenkins Nov 25, 2013 8:11 PM in response to segalsegal
    Level 1 (0 points)
    Nov 25, 2013 8:11 PM in response to segalsegal

    My wife got the same message on her iPhone 4 tonight. I find it odd that there's really nothing on the internets about this. Did anyone ever find an acceptable answer?

  • by wilky423,

    wilky423 wilky423 Nov 26, 2013 3:38 PM in response to leftyjenkins
    Level 1 (0 points)
    Nov 26, 2013 3:38 PM in response to leftyjenkins

    Sorry Leftyjenkins, didn't really get anything on this and all still seems fine.

  • by Liivvy365,

    Liivvy365 Liivvy365 Dec 15, 2013 11:15 AM in response to segalsegal
    Level 1 (0 points)
    Dec 15, 2013 11:15 AM in response to segalsegal

    I have a reconditioned phone sent to me from my insurance company. I have been using it for around a month and have just had the exact sane message as your self appear. I was also concerned that someone was trying to access my phone as my previous phone was stolen!

  • by bhrabin,

    bhrabin bhrabin Jan 15, 2014 3:07 PM in response to segalsegal
    Level 1 (10 points)
    Jan 15, 2014 3:07 PM in response to segalsegal

    I had this come up today. In changing my passcode, I was required to go from 4 to 6 or more characters, which was a change just announced by our corporate IT, so I'm suspecting those seeing this message are getting it due to policies being implemented that way, in my case through the Maas360 app the IT folks installed to sandbox my personal phone.

     

    Hope this helps.

  • by Liivvy365,

    Liivvy365 Liivvy365 Jan 15, 2014 3:17 PM in response to bhrabin
    Level 1 (0 points)
    Jan 15, 2014 3:17 PM in response to bhrabin

    Thanks for your reply. Sorry if I sound dumb here, I'm not overly phone savvy. In layman terms are you saying you employer is tracking what you do etc on your iPhone?

     

    Sorry if I have misunderstood your message, I am curious as some of us recently discovered a clause in our contract of employment that meant our employer had permission to check our phone history should they wish for security purposes etc. Am wondering if this is the same thing. Thanks for your reply though.

  • by kfrommarlow,

    kfrommarlow kfrommarlow Mar 4, 2014 3:07 PM in response to bhrabin
    Level 1 (0 points)
    Mar 4, 2014 3:07 PM in response to bhrabin

    My iPhone 4 running OS7.0.4 NOT jailbroken, it has just popped up with the same strange message and this is a personal phone not linked to any corporate email account or mobile device management solution and not using and profiles.  I work in IT security and it's either a weird bug or a very clever and nasty bit of malware. 

    Anyone else seeing this on a personal phone that is not linked to any corporate email service or MDM/policy service, not using profiles and not jail broken?

  • by Stacey225,

    Stacey225 Stacey225 Mar 4, 2014 11:32 PM in response to segalsegal
    Level 1 (5 points)
    Mar 4, 2014 11:32 PM in response to segalsegal

    I am still having this problem. And yes, my phone is personal and not connected to anyone else in anyway.

  • by chloesuns,

    chloesuns chloesuns Mar 19, 2014 2:39 PM in response to kfrommarlow
    Level 1 (0 points)
    Mar 19, 2014 2:39 PM in response to kfrommarlow

    I am in the exact same situation, entirely personal phone and I had this pop up today.

    Very confused

  • by KiltedTim,

    KiltedTim KiltedTim Mar 19, 2014 2:42 PM in response to chloesuns
    Level 9 (55,053 points)
    iPhone
    Mar 19, 2014 2:42 PM in response to chloesuns

    So you don't have it set up to get your email from work?

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