Level 1

12 points

Can't connect to Mac App Store

I have a 2013 Macbook Air, i5/4gb/256 gb. OS X Mountain Lion 10.8.5. I can't connect to iTunes Store or the Mac App Store, they say I'm not connected to the internet. Also on Safari, I can't access Google, it says that it cannot establish a secure connection and cannot connect to server. Although I can access most other websites. I'm can't access the app store or itunes store, so I cannot update anything. I did not modify any settings. I have been using my Macbook for less than a week.

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Sep 28, 2013 11:44 PM

24 replies

funkster

Level 1

11 points

Jan 25, 2014 7:28 AM in response to LBPC

Glad to be able to help!

Nematjon

Level 1

0 points

Jan 26, 2014 2:51 AM in response to funkster

Yesterday i did your advices and it was working. but today i have agian the same problem with iTunes and App store

pbrabbit

Level 1

8 points

Jan 23, 2015 1:11 PM in response to Linc Davis

Of all the things I tried, the only one that worked was to turn off wifi on my MAC. Then it worked (using Ethernet connection).

pbrabbit

Level 1

8 points

Feb 4, 2015 2:55 PM in response to thisdoor

This works more often than any other suggestion I've tried. Thanks.

shiv64

Level 1

9 points

Dec 1, 2015 6:07 AM in response to Linc Davis

I tried all ur steps but my App Store app does not connect.

Mr Mpux

Level 1

0 points

Jan 23, 2016 4:09 AM in response to Leonydus

My has been resolved in this manner, I had taken my mac to work, so I had to set proxies to " secure Web proxy).

and It worked.😁

BEK30

Level 1

0 points

Feb 22, 2016 9:10 PM in response to clwilson11

Thanks sooooo much, this worked for me too!!! I've been trying to figure it out for months 🙂

zumoney

Level 1

4 points

Jul 1, 2016 3:43 PM in response to Silverwrath

unfortunately, I still can't solve the issue…sigh

Jul 29, 2016 6:33 PM in response to Linc Davis

Thanks. As soon as I changed the setting in date / time to auto detect I was able to access the App Store

Step 2

thanks again

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Can't connect to Mac App Store