Previous 1 2 Next 24 Replies Latest reply: Oct 23, 2013 1:03 PM by michaelfromcarefree
Saxman Level 2 (175 points)

I have been extremely frustrated lately with the web content quitting & re-opening arbitrarily, in Safari 10.1.10, and often when I'm in the middle, or just about to finish writing a long message or comment! This is ridiculous, as I can easily force-quit it myself, when I determine Safari is slowing down too much, I have no idea what triggers it doing it on its own, as it occurs when Safari is operating just fine!


Who's great idea was this, to take all control away from the user?

iMac, Mac OS X (10.6.8), 21.5in. ,3.2 GHz i3, 12GB Ram
  • andyBall_uk Level 7 (20,490 points)

    There are accompanying crashes shown in Console or ~/Library/Logs/DiagnosticReports/ here - none for you ?


    I've not tied it to particular sites and/or extensions so far.

  • Saxman Level 2 (175 points)

    It doesn't always crash, it just gets burdened with using up so much RAM, that it will refresh the Web Content on its own, so there would be no record of a crash. Usually, I will do it manually, whenever things slow, such as writing or non-responsive to mouse clicks, etc., but it lately has been doing it on its own, even when everything seems to be working fine, and I'm right in the middle of writing or viewing something, which then disappears. Very frustrating....

  • ~Bee Level 7 (31,425 points)

    Safari 10.1.10    ????

  • Saxman Level 2 (175 points)

    Sorry, obviously not 10, but 5.... 5.1.10


    And now I'm seeing the Web Content (using about 2+GBs of RAM) jump up to as much as 400% CPU usage!!  I then must wait a bit, then it settles down to just 75%  - 50%....  Facebook tends to cause huge RAM usage, but even when I delete it, it's still very high usage.... I can even run Opera far longer without high RAM usage than when I use Safari.... very aggravating, since I would expect Apple's own browser to function more efficiently with its own OS & hardware...

  • Saxman Level 2 (175 points)

    Today, Safari has been self-rebooting almost every HALF-HOUR!  What is up with this?  Sheesh....

  • ~Bee Level 7 (31,425 points)

    Saxman --


    You've been having problems with Safari for a really long time.  It really should not be happening to you.  I'm thinking it's an extra Internet  "add on" that's causing the problem.  There's a great little app that a fellow ACS expert has developed that I think might hep us identify the culprit.  It's free, and I can vouch for it's safety:



    If you download that app, and copy and paste the results, it should get us way further towards getting to a final solution.

  • Saxman Level 2 (175 points)

    Yet another bug Apple still hasn't corrected. Your last post of course, does not appear on this page, yet I was able to read it when I was notified via email.... You'd think Apple could get their own website to at least work properly...


    Anyway, I did download that app (thank you), and here's what it came up with:


    Hardware Information:

              iMac (21.5-inch, Mid 2010)

              iMac - model: iMac11,2

              1 3.2 GHz Intel Core i3 CPU: 2 cores

              12 GB RAM


    Video Information:

              ATI Radeon HD 5670 - VRAM: 512 MB


    Startup Items:

              ArcanaStartupSound - Path: /Library/StartupItems/ArcanaStartupSound


    System Software:

              Mac OS X 10.6.8 (10K549) - Uptime: 1 day 1:43:14


    Disk Information:

              WDC WD1001FALS-40Y6A0 disk0 : (931.51 GB)

                        (null) (disk0s1) <not mounted>: 200 MB

                        Macintosh HD (disk0s2) /: 931.19 GB (485.76 GB free)


              OPTIARC DVD RW AD-5680H 


    USB Information:

              Brother MFC-5890CN


              Apple Inc. Built-in iSight


              Apple Computer, Inc. IR Receiver


              APC Back-UPS ES 450 FW:844.K2 .D USB FW:K2 


              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller


              Apple Internal Memory Card Reader


    FireWire Information:


    Thunderbolt Information:


    Kernel Extensions:

              com.globaldelight.driver.BoomDevice          (1.1)

              com.Cycling74.driver.Soundflower          (1.5.2)

              com.bresink.driver.BRESINKx86Monitoring          (9.0)


    Problem System Launch Daemons:

              [not loaded] org.samba.winbindd.plist


    Problem System Launch Agents:



    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.bombich.ccc.plist

              [loaded] com.crashplan.engine.plist

              [loaded] com.freemacsoft.appcleanerd.plist


              [loaded] org.macosforge.xquartz.privileged_startx.plist


    Launch Agents:



              [loaded] com.seagate.SeagateStorageGauge.plist

              [loaded] net.culater.SIMBL.Agent.plist

              [loaded] org.macosforge.xquartz.startx.plist


    User Launch Agents:

              [not loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

              [loaded] com.cnet.ttengine.plist

              [loaded] com.crashplan.javacheck.plist


    User Login Items:




              AppCleaner Helper


              CrashPlan menu bar



    3rd Party Preference Panes:

              APC PowerChute Personal Edition



              Flash Player

              Flip4Mac WMV






    Internet Plug-ins:




              Flash Player.plugin


              Flip4Mac WMV Plugin.plugin


              Google Earth Web Plug-in.plugin




              QuickTime Plugin.plugin


    User Internet Plug-ins:


    Bad Fonts:



    Top Processes by CPU:

                 100%          WebProcess

                  13%          activitymonitord

                   6%          EtreCheck

                   4%          syslogd

                   3%          PluginProcess

                   3%          Boom

                   2%          WindowServer

                   2%          Activity Monitor

                   1%          Safari

                   1%          ClipGrab


    Top Processes by Memory:

              2.64 GB            WebProcess

              2.08 GB            WindowServer

              811 MB             Mail

              664 MB             Safari

              332 MB             java

              98 MB              Preview

              86 MB              mds

              74 MB              Finder

              61 MB              Dropbox

              49 MB              coreservicesd


    Virtual Memory Statistics

              3.86 GB            Free RAM

              6.45 GB            Active RAM

              940 MB             Inactive RAM

              798 MB             Wired RAM

              3.19 GB            Page-ins

              316 MB             Page-outs



    One thing, since some here have suggested deselecting Java, I have attempted to do that, in fact I currently have "allow Javascript", but  the "allow Java" preference is deselected. However, it still shows up in my Activity Monitor, and when I attempt to force quit it, it will disappear, but then almost immediately pop right back up. What's the deal with that?



  • segran Level 1 (0 points)

    I have exactly the same problem since upgrading to IOS 7, but I have only been been given simple and rather stupid advices frióm support. The problem however seems to be more frequent on a specific web site,


    Apple web pages seems to be working OK. The Safari shut downs/re-starts is extremly annoying!!!!

  • Saxman Level 2 (175 points)

    This has really become a MAJOR ISSUE!  I can understand, if Safari gets so bogged down in it's love for overeating RAM, that it just stops functioning, it would then be time to reboot the Web Content, and WE can do that ourselves, simply by using Activity Monitor. Instead, maybe due to the latest updating (for me, up to Safari 5.1.10), it is choosing to reboot itself WHENEVER IT CHOOSES!  I am usually in the middle, or at the end, of writing out a message, or filling out a form, etc, and POOF, it all goes away!! 


    I am going to have to call Apple myself and complain about this one, as it's been driving me crazy, happening far too often throughout the day!  It's ironic, and even more maddening, that if you accidentally hit something that would take you away from the page, a warning window pops up asking if you want to leave, or finish writing what you're writing. However, when SAFARI wishes to take you & everything you're doing on the page, OFF, there is no warning, no option to hold it off, at least until you can save what you're in the middle of!  Once I see the url beginning to turn blue, it's too late to try and highlight & save all my work!  This really, really is infuriating.....

  • Allan Jones Level 7 (33,957 points)

    Saxman, You have a lot of third-party stuff installed, one of which is near-fatal to Safari.


    SIMBL is worst:


    [loaded] net.culater.SIMBL.Agent.plist

    This one shows up in a lot of crash repeorts:



    Programs that claim to clean your Mac are largely troublemakers:


         [loaded] com.freemacsoft.appcleanerd.plist


    There is so much like this on your computer that I think it wise to practically start over with Safari and NOT load it or you system with third-party cr@p.


    I am going to have to call Apple myself and complain about this one,


    When you call, be sure to tell them you've installed a large quantity of third-party garbage. What you have done is like buying a Ford and then yelling at them after you install a bunch of Chevy parts that cause the Ford to run poorly.


    Safari runs like a charm me and my family (about 18 Macs among the five of us) and always has becasuse I've never installed more than the bare minimum of extensions.

  • ~Bee Level 7 (31,425 points)

    Hear, hear!

  • Saxman Level 2 (175 points)

    Hey Allan, Well, most of these programs are not anything I voluntarily installed, and so don't really know what they even are, much less how they got in there. I've looked and done searches and still can't find some of these, where are they?

    Nevermind, I found them, no thanks to doing a search, wonder why none of them even showed up when I searched?

    I'll delete them, and see what happens, I had only been looking at plugins & extensions, no one's ever mentioned "launch agents", etc.... neither here, nor when I've talked to Apple techs.....

  • Saxman Level 2 (175 points)

    Well, I cleared out some of those bad programs, and some other unneeded files & programs, rebooted Safari, and it's running as bad or worse as ever, refreshing itself within 20 minutes of opening it, and Java is still showing it's in play, and using at times, nearly 50% CPU, even though I have it deselected in the preferences....  And before I did the cleaning, the Web Content for some reason soared up to 999% CPU usage!! 

  • Allan Jones Level 7 (33,957 points)

    We have a start. Please run Etrecheck again so we can see if something is dodging your attempts to rid yourself of the pesky components.

    Well, most of these programs are not anything I voluntarily installed, and so don't really know what they even are, much less how they got in there.


    Good to know. Some of these troublemakers are hidden in pop-ups or bundled with something you needed to download. Let's work through it and maybe we can then figure out how they got there.


    I've seen similar situations where the owner of the computer would never allow that stuff in, recognizing cautions the OS throws up, but find bad stuff anyway after their brother-in-law or a grandkid was on their computer. Poo happens--lets see if we can scoop it up!

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