screen repair for iphone 5c

Has anyone had the misfortune to have already destroyed the screen of your iphone 5c? a week old and I dropped it. Now it's shattered. I went to the Las Vegas Apple store and they said they don't even have the repair equipment or training yet for these phones and it could be up to 3 weeks before they might have it. I was flabbergasted when they offered TO SELL ME A REPLACEMENT PHONE!!! Does this sound right? They take all the 4's off the shelf weeks before the 5's come out to keep us from buying the 4, then force us to wait for the 5, and then can't even fix it when it does come out. I'm frustrated. This does not seem like a logical customer experience plan.

iPhone 5c, iOS 7

Posted on Sep 29, 2013 4:33 PM

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19 replies

Nov 10, 2013 5:32 PM in response to gigem90

gigem90 wrote:


It's crazy that apple doesn't have replacement parts available when they start shipping a product. I can't get the damaged screen replaced on my daughter's 5c. I can only get it swapped for $269!

So if you choose to not get a brand new iPhone 5c for $269, There are other oprions. You could also choose to purchase a brand new iPhone 5c iPhone for $549. I'm quite sure there was an option that would have cost $179, but that one is no longer available.

Nov 15, 2013 10:29 AM in response to Hanna16

Same issue. The iPhone 5c screen shattered and can't get it fixed. Apple will charge $269 for a replacement device ($%^&). There is a machine apple has built to fix iPhone 5 in store but haven't come out with iPhone 5c screen replacement solution.


From a design perspective, the screen replacement seems simple, http://www.youtube.com/watch?v=6Zoyp6RmFjQ but replacement parts purchase are darn expensive. From the cost perspective, the cost of the screen is not more than $44. Paying $269, for this screen does not make sense.


http://www.macobserver.com/tmo/article/iphone-5c-bom-is-12-cheaper-than-iphone-5


The only thing we can do is wait for the iPhone 5c replacement screens to hit the market and become broadly available.

Dec 26, 2013 8:15 PM in response to Hanna16

I am having the same experenice i droped it from about 4 feet and the screen shatered. I can easily replace it myself but I cant find the replacement glass for it. Altho I did find a website were they do sell replacement glass for the 5c but it cost $180 and there is no way i am paying that. Im just so mad that they dident make the replacement parts avalile before they started selling this product. The only thing we can do is wait a few months and hopefuly they will be selling the replacement glass for $25-$40 like they did with the 4 and 4s.

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screen repair for iphone 5c

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