Some emails not showing up in OSX mail

Question

Some emails not showing up in OSX mail

I've recently had an issue where I'll notice an email on my iphone but when I try to find it in OSX mail on my Macbook Pro, its not there. Searching for it show up no results.

There will be plenty of other emails from that account received after the missing email should appear, so its not like the email account itself isn't working, just the occaisional email.

These emails have so far been from contacts that I regularly communicate with.

They are not in the bulk or trash folders.

The account that I've noticed this happening in is a Yahoo account, not sure if its happening with other accounts. If I log onto the yahoo account directly through a browser, the emails are there where they're supposed to be.

This is a big problem as it means that I run the risk of missing important emails. In fact, just then when I checked yahoo directly, I found a 3 day old email from someone that I was a bit angry with for not getting back to me!!!

Any help soving this problem would be greatly appreciated.

If someone can suggest a good alternative to OSX mail that'd be great too. Unfortunately this is just one of many ongoing issues I've had with OSX mail

Thanks.

Macbook Pro 2.6 GHz Intel Core i7,

OSX 10.8.5

Mail 6.6

MacBook Pro, OS X Mountain Lion (10.8.5), 2.6 GHz Intel Core i7, 8GB

Posted on Sep 29, 2013 9:30 PM

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Answer 1

Sep 30, 2013 6:26 PM in response to CommanderCool

Any suggestions?

Or perhaps there is another thread on this that i missed???

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Answer 2

Oct 2, 2013 3:25 AM in response to CommanderCool

Anyone? Missed another email today, eventually found it at yahoo....

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Answer 3

Oct 2, 2013 8:12 AM in response to CommanderCool

It's not just CommanderCool - this just started happening to me today. I can see the email messages in my IMAP webmail client and on my iPhone, but they don't appear in my OSX 10.8.5 mail client. Rebuilding the mail box forces the messages to appear but that's not something I want to have to do every time I want to check for new mail. Clearly the latest update to the mail client has gone pear-shaped.

Message was edited by: KubuliJohn

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Answer 4

Eric Root

Level 10

684,045 points

Oct 2, 2013 8:49 AM in response to CommanderCool

Mail menu/Provide Mail Feedback....

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Answer 5

sabatica

Level 2

231 points

Oct 2, 2013 8:51 AM in response to CommanderCool

https://discussions.apple.com/thread/4156048?answerId=23258239022#23258239022

They removed my post but leave feedback for 

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Answer 6

Csound1

Level 9

59,973 points

Oct 2, 2013 9:03 AM in response to sabatica

Your post was removed because discussion of beta software is prohibited by the TOU for the site.

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Answer 7

Eric Root

Level 10

684,045 points

Oct 2, 2013 10:23 AM in response to CommanderCool

Try rebuilding the mailbox. This can take awhile if you have a lot of mail.

Rebuild mailbox

Try reindexing the mailbox. This can take awhile if you have a lot of mail.

Reindex messages

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Answer 8

Oct 5, 2013 7:56 PM in response to Eric Root

Thanks for the suggestions, currently rebuilding.

Bit concerned that this won't fix the cause of the problem though.... other than just finding emails that I'm already aware are missing...

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Answer 9

mitnix6

Level 1

0 points

Oct 24, 2013 7:31 PM in response to CommanderCool

I have the exact same issue. The emails not showing up are definatelty on the mail server but just not showing up in Apple Mail Version 6.6 (1510).

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Answer 10

dopeKay

Level 1

0 points

Nov 14, 2013 4:25 AM in response to CommanderCool

Hi. Has anyone received any feedback from Apple re this issue or managed to fix it? I am experiencing the same problem with 2 of my email accounts set up.

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Answer 11

Sven E

Level 1

4 points

Dec 3, 2013 7:07 PM in response to CommanderCool

I have exactly the same problem on Mavericks. Some mails do not show up in the mail app, but when I use Web browser I can see them at Telia in Sweden. So this problem is not only related to Yahoo but the same happens with Telia. I have an Ipad as well, and the IPad reads all mails.

Anybody found a solution??

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Answer 12

PaolaBL

Level 1

4 points

Dec 7, 2013 4:27 PM in response to CommanderCool

I have this same problem with message se coming from an exchange account.

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Answer 13

Sven E

Level 1

4 points

Dec 7, 2013 5:20 PM in response to CommanderCool

I found out that AVAST was the problem. When I disabled AVAST suddenly all the mails showed up again.

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Answer 14

Dec 9, 2013 9:57 AM in response to CommanderCool

Same problem here. I use OSX 10.9 and OSX Mail 7.0.

Mails do come in (I see a message of incoming mail in the mail activity corner). But for some reason some emails simply don't show up anywhere in the folders/boxes of Mail. Other emails do arrive and are displayed normally.

I have rebuilt mailboxes and also reindexed messages. I don't use AVAST.

Anyone suggestions?

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Answer 15

Dec 9, 2013 10:25 AM in response to CommanderCool

An update from me. I've partly solved the problem, but it makes things a bit weird. Though the answer might be more easy now to the techguys amoung you. I hope so, because I now can't trust OSX Mail anymore.

We have 3 apple computers, 2 oldies with PPC, and a very new one.

When I sent an email from the old computers to the new one an email with the German word 'potenziell' does not show up in any of the email boxes, though it clearly shows that an email is arriving. The problem is not related to the server, because on both the older computer these emails are normally arriving and displayed.

I don't have a email/spam filter actived in OSX mail. I do have a couple of rules, but as far as I know never used the word 'potenziell' (which means something like 'potentially').

Any clues?

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