Help Siri and keyboard can't hear me

I've read several discussions on this problem. This is what I've found: I did a reset to the settings, which someone recommended. This shuts Siri off. The Voice Control can hear me. Once I turn Siri back on, I can not be heard. Shut it off, Voice Control hears me....


I've done everything short of a system restore.


I also have an ipad and Siri works with no problems.


Can anyone help?


Maybe I'll have to head to a genius bar.

iPhone 5s, iOS 7.0.2

Posted on Sep 30, 2013 9:00 AM

Reply
46 replies

Sep 8, 2015 3:12 AM in response to MartinRudek

one thing that happened to me was that i have an JBL Onbeat Extreme bluetooth speaker, and even if it is switched off, the ipad connects to it, but no mike or speakers switched on. And so when i try to speak to Siri, it doesnt work because the jbl bluetooth speakers and microphone are both switched off, and even if not, are too far away to her me.

I noticed the problem also because it worked with earpods and not when i took them out. It seems the earpods deactivated the bluetooth connection, but reactivated it when unplugging the earpods again

Dec 28, 2016 10:15 AM in response to pweiss0408

I have tried all of the suggestions. I have done a hard reset and also wiped and restored from a backup. I have yelled, tapped, cleaned with alcohol. Phone picks up clear voice from front camera and back camera video. Phone also records voice memos. Siri and voice text only work with headphones in. I do not have anything connected via blue tooth. I have also turned on, turned off, etc. Any more suggestions?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Help Siri and keyboard can't hear me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.