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Help Siri and keyboard can't hear me

I've read several discussions on this problem. This is what I've found: I did a reset to the settings, which someone recommended. This shuts Siri off. The Voice Control can hear me. Once I turn Siri back on, I can not be heard. Shut it off, Voice Control hears me....


I've done everything short of a system restore.


I also have an ipad and Siri works with no problems.


Can anyone help?


Maybe I'll have to head to a genius bar.

iPhone 5s, iOS 7.0.2

Posted on Sep 30, 2013 9:00 AM

Reply
46 replies

Jan 16, 2014 12:24 AM in response to pweiss0408

same is happening to me,

i tried all possible stuff

soft and hard reset, etc... what i've found in my case is that it is definitely a bug, cause when i turn off siri

voice controls responds but if i try to write a note dictating or ask something to siri does not hear me, however

if i raise the phone it works fine.


im using the latest version 7.0.4 and issue is quite recent, so i think that is something wrong with certain iphones that does not work


my specs

iphone 5 16 GB

IOS 7.0.4


hope it helps

Apr 7, 2014 8:01 PM in response to pweiss0408

I have had this problem the last few days. Very frustrating.


Executive summary: In brief, it was a hardware problem: I went to apple store, they check and as I was under the 1 year warranty they replaced my iphone 5.


Details:

Symptoms were strange and same as above: Siri and dictation did not work on the phone itself but did work with headphones. It appeared that neither Siri & dictation could not hear me (the wavy line did not move). The speakerphone also didn't work in that people could not hear me. However, Siri raise to speak worked, voice recording worked, etc. It seemed so bizarre that it could only be a software bug. But not.


Solution: I went to the apple store. They took the phone and checked it out. There was a hardware problem with one of the microphones. There is more than one microphone! One was broken.

There is the microphone on the bottom next to the speaker that makes sounds. This is the regular microphone one talks into. Then there is another microphone, a tiny one, on the back next to the camera. Apparently this one is for videos. Now most applicaitons just use the regular microphone but some applications use both. And Siri and dictation use both. And the little one was broken. Hardware problem. Phone was replaced.


Moral of the story: maybe it could be a software problem, but it can be hardware.

Jul 12, 2014 11:19 AM in response to telesthetic

Same Problem.

- Siri and dictation did not work on the phone itself but did work with headphones.

- It appeared that neither Siri & dictation could not hear me (the wavy line did not move).

- Lift to ear Siri works.

- Earbud Siri work.

- Bluetooth Siri works.


I will restore the iphone, if it doesn't fix the problem I will take the iphone to an apple store.

I don't know if here in Mexico they will replace it or do I have to go to my mobile company,

May 18, 2015 8:11 AM in response to pweiss0408

Hey ! I hope everyone is doing well. Out of nowhere, I had the same problem happen to my mic. iPhone 6 Plus, iOS 8.3. My phone was in my pocket while i was seating, and sometimes I clean my screen my spraying cleaning solution on it - so the sweat (or cleaning liquid) could have gotten inside the microphone in the earpiece (next to the front facing camera) and disabled it. To test this, try recording a front facing video with sound. If it works, then its not the microphone inside the earpiece. If it's very low, static-like, fuzzy, or not working at all, its the mic. I tried tapping it with my finger to no avail, and then I took my phone, held it normally and tapped it against my thigh a couple times... it WORKED! AT FIRST, it made the sound a little better. Then I did some more taps and it fixed it. I can't tell, however, if the sound now has more "Hiss"/white noise than before, (like in all videos...there is that Hum") but over all it sounds much MUCH better. I believe it is back to normal.

Don't break your phone people!

Sep 8, 2015 3:12 AM in response to MartinRudek

one thing that happened to me was that i have an JBL Onbeat Extreme bluetooth speaker, and even if it is switched off, the ipad connects to it, but no mike or speakers switched on. And so when i try to speak to Siri, it doesnt work because the jbl bluetooth speakers and microphone are both switched off, and even if not, are too far away to her me.

I noticed the problem also because it worked with earpods and not when i took them out. It seems the earpods deactivated the bluetooth connection, but reactivated it when unplugging the earpods again

Help Siri and keyboard can't hear me

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