iPhone 5S home button seems loose.

mine has been replaced with a new one without any problem. The guy at the genius bar just took the phone in his hands pushed the home button and said right away: that he just feels something is very wrong with the home button. He gave me a new 5s within 10 minutes. The new one is working great, and home button feels normal again, very happy with the great support from apple! Please keep in mind that it's not about the very little double click feeling you have on all 5s devices but my 5s home button was really bad feeling touching it, definitly broken.

****. Can you please explain what actually was the problem?

mine has a double click sound and feel and i feel like its broken

I think this is a 'known issue' that they're not acknowledging. The reason I say that is I got my first iPhone5S at the start of October, it was replaced for this issue the middle of November. By the start of January it was happening again so they replaced it again, this time they took it into the back room, took it apart and told me it had indeed come loose. So now its the start of February and I'm on my third iPhone and mid morning I noticed it randomly double clicking which is how it starts. Really happy I bought Apple Care + for the phone but also really starting to get annoyed with the quality of the product. All of my computing tech is Apple, the last iPhone i had before this one was the 3g and that thing still works (sorta).

I'm wondering if its a specific model? Mine is a Silver 32GB one.

THe problem is not bounded in a particular model. I have the gold one and it is there.

Precisely! This has come to faith in the company. Lets not forget how much we pay for these costly apple products

Hello,
I had this this issue but i fixed it when i click about 20 times [on home button] .
hope it works to you.

My Iphone 5S has started this today, feels really odd best I can describe is it feels like there is grit in the home button. phone is 2 months old. time to visit an Apple Store

Any update guys? I'm experiencing the same thing.

Any feedback guys?

i have 32 gb gold iphone 5s and after using it 2 months it seems like there is some problem with the home button .

i looked an iphone 5s in the show room and pressed its home button.it was a very low sound compared to my iphone ,and now a days it looks like home button as well as the power button are loose because as i keep my finger on home button it gives a cracking like sound but does not takes me to the home page.the same problem is with my power button . so guys i want to ask you that if apple is going to fix this problem or not?

i have this problem for last 30 days... 😟 sometimes it disappear itself. Cleaning (youtube video form thread) or multiple pressing home button usually is helping. But after a few days, again... I am thinking about warranty...

I have the same problem, but I'm not "losing faith" in apples build quality. Their products are still top notch, whether the home button wiggles a little or not, and chances are if you take it to Genius, they will happily help you and or replace your phone. If you are that worried about it, take it to Genius instead of just complaining about the company. Chances are the home button is just dirty however if there is a problem, Genius will do their best to fix it.

Its not really about losing faith in the company it is more about surprise in the build quality. As I said above, in February, I was experiencing the issue on the third 5s in a row, eventually by mid February the home button had come loose from its contact and was making the phone unusable. Took it in, they replaced it and now I'm on my fourth 5S. That's great that they will replace it since I had bought the Apple Care + on the phone but it just shouldn't be happening to begin with. If it happened once, I would have thought that I had gotten a dud but it happened on three phones. Three!!

Since then I have not had the problem, which is great, the issue still remains though, that I bought a phone that has a build cost of around $200, sells for around $800 and the main button that you use the most out of the four on the phone seems to have an issue that causes the mechanism to fail. My background is in industrial design so I know that if I design a product that has a specific moving part that will be used more than any other part, I am going to make sure that it works when it is released and continue to work for the average life of the product. A month or two is not the average product life span of a piece of tech as advanced as the iPhone.

Same thing happened to me. IP5s bought in Feb and now the hb is loose. I must try to clean this up like on the youtube tutorial, but it is very annoying . Once I had a simillar problem with my I4S, where the power button started a double click. After some time is stopped suddenly. I suppose it has sth to do with a dirt comming inside the button and prevents a space between a button surface and the exact button chip. Nevertheless shame on You Appel for leaving all IP5S users with this issue alone.

There is an IP5 power button programme, there should be also IP5S home button too.

I Love apple devices, but if it will be like that, more of us will change our mind I suppose.

Well then I's up to You Apple

hi,

i have the same problem on my phone and I have contacted apple support in which they said that there is a physical problem on my device so I advise you to use apple support chat system and proceed to a apple authorised service centre. The problem is that whenever I click on the home button, it has a double clicking sound