ios7 activation lock,previous owner,apple id,

hello


please help me


i have buy iphone 5 from owner its used iphone and i restore the iphone to the new ios 7 and the device sittle linked with the previous owner account and the phone locked in activation lock and ask me to enter the apple id and password but i cant contact the previous owner . i dont have apple id .

please help at fast as you can


<Email Edited by Host>

iPhone 5, iOS 7.0.2, activation lock previous owne,id

Posted on Sep 30, 2013 10:39 PM

Reply
170 replies

Oct 30, 2013 10:59 AM in response to adamwbb

adamwbb wrote:


ive been scammed by somone exploiting the activaiton lock
he sold it to me and i confirmed with apple that the device belonged to him. i verified name and email of the owner to the serial number.
and he refuses to unlock it without paying a $500 ransom. i already bought it from him for $160.
ive contacted police they wouldnt help they jsut told me they cant do anything about it. i contacted apple on getting it unlocked and they refused to help.


I think this would fall under civil law, so I agree that about all you could do is sue them in small claims.


While it is despicable behavior for someone to knowingly do this sort of thing, I doubt there is anything inherently criminal about it (at least not in the USA). If they sold it through eBay or somewhere, you might try complaining to eBay (or whomever) about it - I don't know what sort of disclosure requirements they might have for sellers in such a situation.

Nov 10, 2013 1:19 AM in response to Jassim.almutairi

to summoned it up what Apple should do is, keep it blocked but still beable to contact them throu the phone.


A.) but the bad part of it is, do you login throu your email on the phone? bc u can still see the email where u sent it by going on your pc and locate your sended msgs and see what email it sent to.


B.) Direct the email of the original email user of the phone to email it itself still hiding the email making you never see it.


Making it secured n such but i do see advantages & dissavantages to this.


I'm not taking any sides to this, just leaving this idea out to you all n Apple should do is do Option B which I cant confirm this idea.



No, I nvr had an iPhone, only New iPod touch throu Apple Site's Store n Paying it there.

Nov 12, 2013 5:39 AM in response to adamwbb

Those who purchased a locked iPhone should file small claims against the selling party. This is a form of civil fraud. The police won't help because you actually have the device you paid for in your possession. That it does not work is a civil matter of warranty and merchantibility of goods.


The exception would be if you catch that eprson extorting another sum of money off you for deactivating. This is criminal. If you get them on email or text message stating this, or a witness to the comment, you can and should file charges.


Rule of thumb when purchaing a used iDevice: Always activate BEFORE handing over the money.

Nov 13, 2013 7:22 AM in response to sangnguyenca

sangnguyenca wrote:


Hi,

I contacted him again today and resides the issue... And I told him that if he does not respond I would file claim.... He did text back saying he sold me as is... Should I file??? Because I do not want to make a big deal. I hope there's is alternative .


Therein lies the whole issue. You made a private purchase of a personal used item, which usually are indeed sold "as is". Most consumer law doesn't offer much help in such situations of purely private party personal property commerce, except in cases of egregious fraud (for example, somebody claiming to sell you an iPhone 5 when in fact they actually ship you an iPhone 3g or something clearly not what was originally advertised for sale).


You can talk to a police officer about it, or your lawyer, and see just what legal recourse you may have, but the simple plain fact of things are, there is not much you really can do. You bought it as is, and the sole responsibility for the entire transaction pretty much lies with you as the buyer and the seller.


One possible legal basis for pursuing things may be that the seller advertised a functional iPhone (or the advertisment clearly implied a functional device), and in fact, because of something in fact under their direct control, the device is effectively non-functional? Sort of like selling you a car but refusing to give you the keys to it after its been dropped off in your driveway. I don't know how that would fly in court, but it may be some basis for legal action against the seller - talk to your lawyer about it.

Nov 13, 2013 1:57 PM in response to sangnguyenca

sangnguyenca wrote:


Hi,

I contacted him again today and resides the issue... And I told him that if he does not respond I would file claim.... He did text back saying he sold me as is... Should I file??? Because I do not want to make a big deal. I hope there's is alternative .

You should file a police complaint. "As is" plus a request for more money is extortion. Combined with the original sale of a device known to be non-functioning without a passkey, that is fraud (they deliberately hid infomration from the bargin in order to demand further comensation later). Both fraud and extortion are criminal. If the iPhone simply does not work, that is civil. Caveat emptor.


In both criminal and civl actions you will need positive identification. If he is texting you that can be utilized.


There is no other way.

Nov 15, 2013 12:46 AM in response to Jassim.almutairi

Hello


same problem here 2 like Jassim.almutairi, i agree with SarahSaleem i got this iphone 4s from someone the phone had ios 6.1.3 but when i updated to ios7 my phone remained stucked in activation mode and i need this password and email of the ex-owner of the phone and i can't reach him, so i'm waiting that apple will allow this users who have the same problem to downgrade to ios 6 or do something, i can't imagine that i paid 200 euro's for an item that is not working because of apple.

Nov 15, 2013 5:06 PM in response to DavidGeorgeDaniel

DavidGeorgeDaniel wrote:


Hello


same problem here 2 like Jassim.almutairi, i agree with SarahSaleem i got this iphone 4s from someone the phone had ios 6.1.3 but when i updated to ios7 my phone remained stucked in activation mode and i need this password and email of the ex-owner of the phone and i can't reach him, so i'm waiting that apple will allow this users who have the same problem to downgrade to ios 6 or do something, i can't imagine that i paid 200 euro's for an item that is not working because of apple.


It is NOT Apple's fault.


You never reset it BEFORE the purchase.


You cannot use any iPhone without the previous user wiping their identity from it first.


It is likely you are out 200 Euros.

Nov 16, 2013 2:14 PM in response to Ari5tophanes

its apple responsibility by providing security gate that the original owners will get stuck on it


all peoples are humans they will forgot any thing


i buy my iphone 4S before 2 years


so how can i remember the first apple id i use for it ?


where a human not a machines that record everything on a memory


and i they will make somthing like that it must use for a device from the start and not making this as an update


i go to many shops and apple center and i call the apple support they didn't help me with any thing


apple will lose thier customers for just a security!!!

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