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DJPens Author

Level 1

6 points

SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

After upgrading to iOS 7, some of you, including me, started having an issue where some of your songs refuse to play on your iPhones and iPods. There was also a red square inside of a red circle next to the song which I guess, was adding to the problem of the songs not playing. I had no idea what the issue was, so I searched and searched but came out with no solution to this annoying problem. Until last night. I was just messing around in the settings app and discovered that it was neither iTunes 11 nor iOS 7 that was the cause of this problem. It's all a matter of how the settings in your iPhone or iPod are set up. Follow these instructions to get your songs working again!

Step 1: Go to the "Settings" app on your Springboard (iPhone or iPod)

Step 2: Scroll down to the "iTunes & App Store" category.

Step 3: Where it says "Automatic Downloads", turn off the "Music" slider.

Step 4: Sync and enjoy playing ALL of your music!

It took me a while to figure this out, but I'm glad that I can help you guys. Have a great day!

😁

iPhone 5, iOS 7.0.2, Works on every iPhone and iPod!

Posted on Oct 1, 2013 8:11 AM

Best reply

breadandbuddha

Level 1

9 points

Posted on Oct 1, 2013 10:26 AM

Thanks for your suggestion but it did not solve the problem for me. It did remove all the songs that wouldn't play that had the red square/red circle symbol but they were all songs that are in my iTunes library that I bought so I don't know what is going on. I have a iPhone 4S and I have the latest iOS7 update and latest iTunes update so I don't know what is to blame or going wrong. I just know everything was fine befgore iOS7. I also tried to remove a playlist (no sucess) and reload a playlist (no success)

View in context

178 replies

Dec 25, 2014 1:17 PM in response to DJPens

Went to settings and found out Automatic downloads was already turned off. What scared into not restoring was the fact that some of my music is on our IMAC and some of it is on my laptop. Plus I have two accounts so some of the purchased songs were going to be totally lost. Or so they said.

Is there a toll free 24 hour phone line set up. I love my IPOD but really this makes me a bit angry that I have all this music (4,000 + songs) and I cannot play any of the stuff that I have downloaded both from CD's that I own and from ITUNES. This has got to be fixed.

EJD72

Level 1

0 points

Apr 13, 2015 10:28 AM in response to Mitch_Rocker

This also worked for me. The only steps I would recommend would come in between 5 & 6. When it didn't work for me after step 5, I powered my device down as well as closing and then restarting iTunes. It was almost like on one device or the other (iOS or Mac) there were some vestiges of bad commands. Once I did that, I watched very happily as the songs were re-added. This worked for my iPhone 5 (running iOS 8.3) and iPad (retina) (running iOS 8.2).

Apr 30, 2015 5:29 PM in response to DJPens

This worked like a champ for me. Thanks!! iPhone 4S IOS 8.3, Mac OS 10.9.5, iTunes 12.2.1.27.

🙂

Jlo2015

Level 1

0 points

Jul 10, 2015 5:55 AM in response to DJPens

Hey DJpens,

Thanks alot, I've been having this problem for a while now,I didn't know what do to anymore.

I just stuble across your answer.

This really worked for on Iphone4.

Yeah Now I am enjoying all my music.

🙂

tmas_09

Level 1

0 points

Jul 18, 2015 2:11 PM in response to DJPens

All,

Try turning on the "Use Cellular Data" switch.

Seems to allow me to access all of my music after that.

Chegue

Level 1

4 points

Nov 27, 2015 11:54 AM in response to DJPens

frustrating paying for a service and all this problems with the music library , songs with no audio, skipping songs too when they are gonna fix this or say something about this, not happy about this situation only happens with Apple Music

tfish3

Level 1

0 points

Dec 3, 2015 11:07 PM in response to DJPens

Thank you so much.. I brought my Ipod touch a week ago and was getting frustrated as it would not play all my music... I followed your instractions to the T and it worked... so THANK YOU SO MUCH AGAIN.

kindest regards

tfish3

May 24, 2016 6:47 AM in response to DJPens

I just tried this right now and I think it worked, the only bad thing is I have to go through the whole liberal to make sure

Lissa052

Level 1

4 points

Jul 1, 2016 5:27 AM in response to DJPens

I recently had this problem with the newest update (12.4.1.6) and after clicking around for a few minutes I realised that my songs weren't syncing because Itunes could not locate their file location. The process of finding the file locations was very tedious but all I had to do was right click on the songs/albums, select locate and then find the file they were in and press open. After all that they synced through perfectly. Hopefully this works for you.

Oct 21, 2016 12:43 PM in response to EJDM

I'm so sorry,..the same mess is happening to me too now. No more iphones for me.

Oct 28, 2016 9:22 AM in response to DJPens

I have an iphone 7 plus iso 10 & this worked like a champ ! thanks

Feb 20, 2017 3:29 PM in response to DJPens

This doest work, im confused

Jul 19, 2017 8:30 AM in response to DJPens

Perfect! Thank you!

SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7