Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

6 points

SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

After upgrading to iOS 7, some of you, including me, started having an issue where some of your songs refuse to play on your iPhones and iPods. There was also a red square inside of a red circle next to the song which I guess, was adding to the problem of the songs not playing. I had no idea what the issue was, so I searched and searched but came out with no solution to this annoying problem. Until last night. I was just messing around in the settings app and discovered that it was neither iTunes 11 nor iOS 7 that was the cause of this problem. It's all a matter of how the settings in your iPhone or iPod are set up. Follow these instructions to get your songs working again!

Step 1: Go to the "Settings" app on your Springboard (iPhone or iPod)

Step 2: Scroll down to the "iTunes & App Store" category.

Step 3: Where it says "Automatic Downloads", turn off the "Music" slider.

Step 4: Sync and enjoy playing ALL of your music!

It took me a while to figure this out, but I'm glad that I can help you guys. Have a great day!

😁

iPhone 5, iOS 7.0.2, Works on every iPhone and iPod!

Posted on Oct 1, 2013 8:11 AM

Best reply

breadandbuddha

Level 1

9 points

Posted on Oct 1, 2013 10:26 AM

Thanks for your suggestion but it did not solve the problem for me. It did remove all the songs that wouldn't play that had the red square/red circle symbol but they were all songs that are in my iTunes library that I bought so I don't know what is going on. I have a iPhone 4S and I have the latest iOS7 update and latest iTunes update so I don't know what is to blame or going wrong. I just know everything was fine befgore iOS7. I also tried to remove a playlist (no sucess) and reload a playlist (no success)

View in context

178 replies

JEM24

Level 4

2,016 points

Nov 15, 2013 6:10 AM in response to VinesyLCFC

Glad to hear you're up and running. Later.

Nov 15, 2013 4:20 PM in response to DJPens

I had this problem on my iPhone 4s where only the songs that I had downloaded directly from iTunes played, but for whatever reason it's began fixing itself. When I plugged in my phone to my iMac and went onto iTunes, on the "On This Phone" section, all my music that wasn't playing (Had a red square) beside it was in a dull gray with a dotted circle where the tick selection should be. The dotted circle began to fill on each song and began redownloading to my phone again!

However, my recently added music (not downloaded from iTunes store) still isn't going to my music which started happening just before any of this,

Nov 19, 2013 1:17 AM in response to DJPens

Hi,

Im sorry, but I've tried all proposed solutions mentioned here, but none of all didn't work !

I had no problem at all on my previous 4S with IO 7.0.2 , but since last week I get my brand new 5S with IO 7.0.4 & its only a mess to sync all my music on this phone 😠😠

Apple YOU HAVE A BIG PROBLEM ⚠!!!!

Symp EL

Level 1

22 points

Nov 21, 2013 8:50 AM in response to VinesyLCFC

where do I find the web chat?

Nov 24, 2013 4:13 PM in response to PDXScully

I'm going to try your fix, as I am haing the same problem with the red circle around red swuare and it is also only on songs from CD. But I am afraid when I do the restor (the way you did it) will I lose all of my contacts since I am restoring the iphone to factory whatever its called (o;

rdub666

Level 1

0 points

Nov 24, 2013 5:48 PM in response to rachelfromsan jose

Just make sure you do a backup of your phone first so you can restore all of your contacts, etc. after you do the restore.

JEM24

Level 4

2,016 points

Nov 24, 2013 6:24 PM in response to rdub666

That was talked about a couple pages back, along with how to do the restore.

laragan

Level 1

0 points

Nov 24, 2013 11:25 PM in response to DJPens

Thanks thanks & more thanks. This has been driving me nuts & it worked. Such a simple fix.

shot83

Level 1

0 points

Nov 25, 2013 8:52 PM in response to DJPens

I have tried all of these things, turned off music slider under the automatic downloads. Then I tried turning off find my phone,then I did a restore on my Iphone 5 and restored it and this didn't work. then I deleated my Icloud account and synced all off my music and playlists that I had selected to sync in Itunes

Nov 27, 2013 4:21 PM in response to shot83

After you follow the solution, resync the music files...I noticed it started to load and then i pressed play. It started to play while syncing the rest of the song on my Ipad2.

Nov 28, 2013 7:40 AM in response to DJPens

Yes !!!

This worked.

Jad993

Level 1

0 points

Dec 2, 2013 1:17 AM in response to DJPens

I did what Djpens said, and after synchronizing my playlist around 5 times now i can play music normally on my iphone5, IOS7!!

Dec 2, 2013 1:03 PM in response to Mitch_Rocker

Thanks! After reading many Apple posts on this same subject, your response was spot on. I now have all my music back on my iPhone, not just some songs.

Dec 4, 2013 8:55 PM in response to DJPens

I am going to make this easy for everyone... all i had to do was go to Settings > click General > click Reset > click Reset All Settings. After the iphone has reset, sync your phone with itunes and the songs should be working again. easy.

rarmai

Level 1

0 points

Dec 4, 2013 11:00 PM in response to DJPens

I've been with Apple for a long time and put up with lots of problematic upgrades. But if I don't get this to work soon, I may have to try a droid. How is this bug not fixed by now?

SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7