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Ios7 problems, safari crashes

This new iOS 7 has ruined the whole ipad experience for me. I use this as a browser, email tool and music library. The browser randomly crashes on a very frequent bases, some times a page opens and other times the same page crashes safari and I have to relaunch. The browser seems sluggish I feel like I just took a giant step backwards. Email is clunky and slow to respond, requires multiple touches to change folders. Music sound terrible, has hangs in sound and generally sounds glitchy. Not at all enjoyable.


I wish I had just kept dismissing the pop up asking me to update.


If you asked me a week ago about the ipad I would have told you it was great. If it was lost or stolen I would run out that day and buy a replacement. Ask me now and I would say good riddance.


Apple really blew it on this one, they took an excellent product and turned it into a frustrating pile of hardware. If ios7 was not intended for the ipad 2 why are their servers pushing it out to devices that they should not.


I have searched and found that I am not alone in these problems but have not seen any solutions.

iPad 2, iOS 7

Posted on Oct 1, 2013 8:22 AM

Reply
471 replies

Dec 6, 2013 7:49 AM in response to H2oplayer

I don't remember if I owned the iPad 1, but I have had the 2, 3, 4, and now the Air. I have never, ever had any issue I would genuinely consider significant until this. Safari crashing out several times a day, the iPad itself crashing to the Apple boot screen every few days, it's just crazy. As if the Safari crash wasn't bad enough, sometimes, just completely randomly, starting Safari again results in the page I had open being gone, replaced by the new tab screen. I have never personally experienced a bug this out of control.


To make it worse, I did take it to the Genius Bar before I found this thread, knowing full well it was most likely a software issue, but I wanted to be sure. The guy at the Genius Bar said he knew nothing about it, pointed out that the Air has double the RAM of the 4, and that this issue shouldn't be an issue. He then told me I should power down once a day, and that would solve my problem. Even if that were the case, which it isn't, I tried to explain to him that I NEVER had to power down the 4, so why should I have to with the newer, better, more powerful iteration? I can't imagine doing something so drastic as buying any other tablet, as people in this thread have been both doing and threatening, but I am very disappointed that something this irritating somehow made it past the beta. I mean, completely mismanaging the RAM, that's terrible.

Dec 6, 2013 9:53 AM in response to psmyth

Since so many commenters are quick to mention that this forum may or may not be monitored by Apple, I submitted feedback directly to them earlier today stating what has been discussed in this thread and also trying to make it clear that this is not some isolated issue for power geeks. It's happening a lot and needs some serious attention.

Dec 7, 2013 7:43 AM in response to H2oplayer

TO WHOM IT MAY CONCERN;


Yes, this is a LONG thread that would take a bit of time to skim through all the replies.


BUT if you were to do so, you'd find (somewhere around page 8 or 9) that Apple Engineering has acknowledged that this is a bug and that a fix is on the way. No delivery date has been promised.


Four or five posters to this thread spent a great deal of time on the phone with Senior Support staff, pulling reports and sending crash logs to Engineering - AND THEY HAVE ACKNOWLEDGED THIS IS A BUG!


So please, quit all the b*tching about Apple in denial.

Dec 7, 2013 7:46 AM in response to DoTcOmNaMe

I have not really had this specific problem of Safari crashing whenever you try to open a new tab; and I've seen posts here saying people had that problem and managed to fix it. My main problem is Safari just crashing constantly in general, with no definite pattern. And a problem that seems to be related is Safari "crashing" in the background when you switch to another app so that when you switch back to Safari it is refreshing itself and has logged you out of sites you happened to be logged into. Those are the major problems that I'm still waiting for a fix of.

Dec 7, 2013 7:57 AM in response to lebaz

It's not like his is just a problem with IOS 7. This has happened with plenty of others IPADs before IOS 7. This was also an issue when i had the IPAD 1,2, and 3. So unless they have seriously been working for years to fix I I'm pretty sure everyone can be upset with Apple. That's what these threads are for; specifically this one considering its a thread about Safari crashing.

Dec 7, 2013 7:58 AM in response to lebaz

Agreed. I am thankful to the posters here who spent time helping get Apple to acknowledge this and to Apple for now working on a fix. And it's important for anyone reading this thread to be reminded that this is in progress.


But, the griping here can still serve a few purposes. :-) (1) My posts at this point are mostly just for venting, since I have nothing better to do about it while waiting for a fix. (2) Keeping the heat on may hurry things along some, reminding Apple that this is a real problem that needs to be fixed ASAP. (Or maybe not--maybe it's just like repeatedly pushing an elevator button; won't make it come faster but makes you feel better.) (3) Even after this is fixed, I for one will remain very disappointed that Apple put out iOS 7 with such a major bug in the first place and then took months after the fact to resolve it. I expect that kind of thing from other tech companies (cough Microsoft cough) but not Apple. Apple needs to get its mojo back and not repeat this.

Dec 7, 2013 9:52 AM in response to lebaz

Sorry lebaz the bugs are in the plural and what I find particularly annoying is the pressure that has to be put on those senior advisors to openly admit that iOS7 has several bugs.


The Genius Bar brief need to change but with the Christmas market share at stake Apple is continuing to evade the responsibility for the problems generated by iOS7.0 after several attempts to patch it after the mass release. Try asking in the Apple Shops about the bugs in iOS7 and you only get an evasive answer even when the bug is demonstrated on the iPads on show and they are reluctant to enable full web browsing. Try http://www.neff.co.uk/request-a-brochure.html and try to download the sales brochure as this crashes during the download process prior to offering alternative storage for reading.


I am still pestering the Senior Advisors in the UK for news of progress and if the bugs I have reported are those being worked on. This is why I am so keen to keep the bug(s) acknowledgements in the plural as the problems are wider reaching than Safari used as a web browser. (memory release - functionality missing or corrupted in Jarva and or PDF processing - missing core functionality etc.)


Plea to all to keep asking for asistance through the Apple Support site to get support ticket numbers despite the name 'Apple Support Community' the Senior Advisors do not monitor the posts to the threads such as this one. Get those support request numbers and persist until your request gets escalated to the senior advisors.

Ios7 problems, safari crashes

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