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Swipe not working to answer phone

Upgraded my iPhone 5 to ios 7.02 and I am having trouble answering calls. I will try and swipe to answer, but nothing happens. The slide to unlock bar does not move, and I cannot answer the call. Anyone have any suggestions? It does not happen every time, but frequently. I have no problem swiping to unlock under any other circumstances.

iPhone 5, iOS 7.0.2

Posted on Oct 1, 2013 2:44 PM

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Posted on Oct 3, 2013 4:56 AM

I have the exact same problem.

103 replies

Dec 15, 2013 9:41 AM in response to BrianRunsPhilly

I hate apple, but they get you tied up with them. In my house I have 3 IPods, I phone 4s and an Ipad2. I am stuck as I have the sound docks for these devices. They are awful. Every time an upgrade comes out it makes it worse. There is no way I would buy a new I phone.

When I bought my first one I alone must have sold the company many phones on recommendation. It was amazing then. You have lost the edge apple. You sell these over priced hardware based on your software, but you fail to deliver the basics.

I have read for years about this issue of not being able to answer. I have heard many friends talk on this issue and experience this frustrating symptom every day. Each time you reply you come out with some tripe how it's the device. When will you accept that it's something wrong with your software.

You seem to ignore all of your customers. How long do you think you will survive without recommendations. After all, it was the recommendations that made you in the beginning.

There is strong competition out there. Much better and cheaper and phones that can answer a call.


SORT IT OUT FFS.

Jan 11, 2014 10:17 AM in response to BrianRunsPhilly

Having the same exact and frustrating issue since ios7. It appears as though the designated swipe area to answer incoming calls is either to critical on how the user is swiping or too sensitive to inaccurate swipe patterns that must be perfectly horizontal across the screen. APPLE?!?! Are you listening? This is a severe bug, frustrating users who want to simply answer an incoming call (main purpose of a iPhone, right?). I have found that you must slowly trace your finger over the minute allowable swipe area, keeping it as perfectly horizontal as possible.


Although this is a work-around, it is completely unacceptable to normal daily use. Many people swipe to answer using one hand. Your thumb can't contort naturally to a prefect horizontal track, so this swipe pattern should be more lenient in its conditions/patterns for answering the incoming call.


Can't we get the nice consistent and easily navigable ios6 back as an option to users, perhaps an IOS7 with a skin and navigation mimicking ios6! ios7 has too many backward functions that are unintuitive and require the clicking all over the screen creating more user efforts (very arduous) and loss of productivity. Do I dare say, it is starting to look and work like Windows 8...ugh!

Jan 22, 2014 7:15 PM in response to Briknelson

Here's a quick fix that worked for me and my friends.


On your home screen, tap on the 'settings' app,

navigate to 'General'

then scroll down to 'Auto-lock'

set the 'Auto-lock' timeout to Never or other minutes rather than 1 Minute.


Setting Auto-lock to 1 Minute causes all the laggy issues on ios7 which includes

1. Unable to slide to unlock device.

2. Unable to slide to answer incomming calls.


follow the steps above to resolve the issues that apple spaced out.


Hope this helps..

Jan 22, 2014 9:20 PM in response to BrianRunsPhilly

I have the same problem. I was so excited to get my new IPhone 5s. I had switched to another platform, but then switched back (originally I was using IPhone 4). I have been somewhat disappointed by the phone. It's kind of a big deal when you can't answer a call when the lock screen is on. Swiping becomes frantic, because you want to get the call, but nothing happens. I usually have to swipe six or seven times then I can answer, but it's annoying. I also just bought the apple leather case for the phone and had ordered the docking station, but the phone won't dock with the apple dock when using the apple leather case. My confidence is somewhat shaken. Sure hope a hotfix comes for the answering problem. I'd hate to have to jump ship due to some issues. Also the home button makes noises that I'm not used to (clicking, etc). Seems like the design is a bit rough for this version.

Feb 9, 2014 9:54 PM in response to BrianRunsPhilly

I sent feedback as suggested by the user above. I have been experiencing this stupid issue ever since I got my iphone 5c, I was so excited to get an iphone. It's my first! what a disappointment. What is taking so long to fix this, since December I have been having to swipe 6-7 times to answer my phone? really apple? you should have a team on a fix within 24 hours this is a BIG DEAL YOU KNOW? for a 600 dollar device and this is what we get? I am about to sell this POS. I rather have a reliable 40 dollar prepaid phone than this overpriced fancy smancy device that can't even answer a call properly , so frustrated...

Feb 10, 2014 9:13 AM in response to Q Berry

I already got fed up of waiting so I got a Samsung Galaxy Note 3, I seriously doubt I will ever get another apple product and I'm not happy about that fact because for the last four years I've been the typical Apple 'Fanboi' telling everyone with an android device "don't be an idiot, and get an iPhone". Well not any more, my eyes have been opened and I can honestly say I've never been so excited about a new phone since I got my first 3GS. I fear Apple, while still being a massive outfit, are definately on the back foot in terms of innovation and delivering what customers actually want (choice basically). Plus of course I'll never get ripped off for $200 for a measly 48gb memory upgrade again. Thanks for the memories Apple, but cya.

Swipe not working to answer phone

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