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Level 1

8 points

Unable to download the latest version of iTunes (11.1) for Windows XP

I am trying to download the latest version of iTunes (11.1) for Windows XP. When I click on download from the Apple iTunes Support site (http://www.apple.com/itunes/download/ ), no file is downloaded from Apple. What gives? And yes, I did check the Downloads area as well as running a file search on the system so please do not ask.

Also, in browser debug mode, it gives me the URL https://secure-appldnld.apple.com/iTunesSetup.exe but there is no file available.

iTunes-OTHER, Windows XP Pro

Posted on Oct 1, 2013 3:24 PM

17 replies

thomas_r.

Level 7

31,989 points

Oct 5, 2013 5:39 PM in response to Gambitv

I can't help with your problem, but how have you been reporting to Apple? I've had good luck (most of the time) using product-security@apple.com. Although I don't always get personal responses, I have gotten them when necessary and have usually seen the issue get fixed. (In my case, this is usually malware that I am reporting for inclusion in XProtect.)

Nov 1, 2013 12:32 AM in response to Gambitv

I found a solution! It works for me, anyway. (This has been such a pain - it took me over two hours to track down something that works) Once you're sure you've uninstalled any previous versions of iTunes, you can download from these links. Unlike the regular download pages, these actually worked. There are 2 links because Quick Time isn't included in the iTunes download here.

http://webcache.googleusercontent.com/search?q=cache:7nYtkD0WVZoJ:support.apple. com/kb/DL1615+&cd=1&hl=en&ct=clnk&gl=us

http://support.apple.com/kb/DL260

Unable to download the latest version of iTunes (11.1) for Windows XP