iPhone 5 Power Button flaky since upgrade to iOS 7

I never had any issues with the power/sleep button on my iPhone 5 in the past. However, immediately after upgrading to iOS 7 I started having issues with the button not responding very well. It can take numerous presses to get it to work, or sometimes it just works on the first try. I have updated to the latest 7.0.1 and 7.0.2 but with no change in behavior. I am fairly certain that there is some sort of issue or bug with iOS 7, and that it is not a hardware issue.


Has anyone else come across this problem, and if so, was there anything found that could possibly fix it (aside from restoring an old backup of the phone before it was upgraded to iOS7)?

iPhone 5, iOS 7

Posted on Oct 2, 2013 9:32 AM

Reply
106 replies

Jan 13, 2014 1:48 PM in response to Scorpial

Long time apple advocate, all apple products in our house of 5 people...


I too am having this problem with my iphone 5 and am very upset about it... It too started soon after the IOS 7 upgrade so I was sure it was a software problem. I am fed up enough, I recently decided to search for this problem and found this thread... I am shocked Apple is not doing the right thing here..


I am going to setup an appt at the genius bar and see what happens..


I really like the Note line of products and this might be the challenges that breaks the camel's back.. Hate to leave Apple but I can't believe they aren't doing the right thing by people..


Come on Apple!!!

Mar 12, 2014 8:24 AM in response to lordwm

I think I might be part of the problem with my button.

Because of the longer iPhone 5 , i realize that I tend to press on the right side of the button.

After thousand of repetitive press I guess the right side is not working anymore.

That would explain why the left side was the only one working.


Now that I have a new phone (I had AppleCare)

I hold my phone differently, in a way that I can press in the middle of the button


We'll see in a few month

But I must say that now a gentle press is enough to shut down the screen


Was it software related like I say the first time

Not sure but I remember well that the change occur with iOS 7

Was it a perfect timing with my button breaking on the right side

Not sure either :-)

Mar 12, 2014 8:39 AM in response to Franco Borgo

Let me clear the sky here.. I had the same issue, started a few months before iOS7 so I was sure that the problem is not due to iOS7. It got worse gradually and finally stopped working completely. Last week I bought the flex cable and did the surgery and replaced the cable (with button mounted) and now everything works fine. The cable was $24 but the fix was fairly complicated and risky. One step wrong and I could have made the phone useless. Anyhow, to let you all know, Software (iOS7) has nothing to do with this problem.


The button is a circle push button underneath your large button, it breaks and becomes unresponsive. Cheap material if you ask me. I kept my old cable as the evidence.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 5 Power Button flaky since upgrade to iOS 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.