can't sign in to icloud from my macbook pro

Cheers mate that sorted it a treat

I brought my MacBook to the store and they taught me how to make a new admin account. Fixed the problem for me. Try it out.

I have found this to be a problem with "Restrictions" on the iPhone and having changed an Apple ID Password.

I first encountered this after I received an email saying one of my trusted devices had been removed. I'm not sure whether this is due to running the public beta software on my iPhone or not. It only started happening since using iOS 9.3... Anyway as a result I logged into my account and changed my Apple ID Password since I had not removed it from my trusted devices.

Also of note, is I have restrictions running on my iPhone that prevents changes to my location services and accounts.

Once I change the password, I have to update that in the iCloud Preferences window; this leads to the never ending spinning / loading wheel.

The way I solved this was to force quit that. Sign into "Restrictions" under "General" in my iPhone and check the box that says "allow changes" under the accounts menu. This also pops up a window that says "iCloud Terms of Service" have changed and you have to accept them. Once you have done that open "iCould Preferences" on your mac and sign in again and this time it should work correctly after a couple of seconds. After that you can change the account settings in your iPhone back to whatever they were.

Does anyone know whether this issue - the iPhone being removed from a trusted device - is because of the beta software? It hasn't happened until iOS 9.3 public beta.

Hope this helps!

Thanks,

J.

any update on this? i can't log in to icloud on any new device, icloud preferences/internet accounts crashes on macbook pro, settings-icloud on ipad, iphone crash immediately...this all happened after change icloud password also using beta - about 5 weeks ago - any idea the fix? Definitely seems related to keychain/password change - however makes no sense why i would not be able to even sign in on a new device to icloud.....no error message, just goes 'verifying' for a few sec, then stays on login screen....however i can sign in to icloud.com fine - but a few things don't work - ex. photos, keynote...but some do like contacts, mail....any idea what i can do to fix my apple id?

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. You can link to this one.

perfect! this worked! although i had some problems with moving the iCloud folder.

I had a similar issue and was unable to sign into the icloud.

This was after upgrading to Sierra.

Turned out that the new upgrade defaults to a US keyboard, which meant that I was not typing my password correctly (it has a symbol in it!).

Obvious when you know but tricky to spot if you've not noticed the keyboard being reset and of course the password is hidden as one types.

Moral of the story, ensure keyboard is set to correct region before typing?

Best of luck and I hope mo more issues for you?