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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Anyone experiencing freezing issues with their iPhone 5S? Sometimes my phone would just reboot out of the blue or freeze up where i would have to hard reboot it. I don't want to restore it as new due to an app i need for work call Mobilepass. I have tried resetting all settings didn't resolved the issues. Just wondering. Thank you in advance for any inputs you have. 😀
iPhone 5s, iOS 7.0.2
Hello Solid5nake,
Thank you for using Apple Support Communities!
Sounds like we have some unexpected behaviour from this iPhone 5s here becoming unresponsive, and restarting on its own. After having reset all settings, next I would reset the phone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
If the issue persists, I would try and take note if it happens when you are in a certain app, and if so, would suggest this article to help you troubleshoot that app.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
If the issue occurrs no matter what you do, then it does look like the next step would be to backup and restore the device with iTunes.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
All the best,
Sterling
Well I use iphones for 3 year, but only since ios7 come out iphones freezing. Mine restarted all the time on 7.02
Apple store replaced that phone because a faulty audio output, and I got a new one with 7.0 I did not update since and was only one restarting in three month! Hope ios8 is comming and solve all the problems.
Press the home and power buttons continously for about 15 second and a white screen will pop up with a silver apple screen then follow the instructions from there. That made my iphone 5s stop freezing. Good Luck
Jake
My problem is somewhat similar. My iPhone 5s arrived in the mail today, the for the first couple of hours it was great , but then I started to download an app and it starting freezing like every 30 seconds. I reseted all my settings and now the phone won't even start up! Its keeps showing the iPhone logo for few seconds and then it cuts off and goes to blackish screen and does the process all over again ! I am very upset ! I just got it tody !
Hey everyone - sorry to resurrect this old thread, but I have an iPhone 5S thats only 2 weeks old and is now having this issue. Phone has been using iOS 7.0.6 and its now hung up on me twice - usually in the morning right after a full charge sometime between the 2nd & 3rd use of the phone: Whatever app I'm using will simply not close (even though the app itself will not be frozen), and the phone will require a hard reset before it becomes able to swtich apps or perform any other function.
Has a solution been found yet?
As a former Blackberry user; I'm used to dealing with non-responsive phones, but this is unacceptable for a phone that is 2-3x the cost of a Blackberry.
I am also facing the same problem it happens frequently with my phone although pressing the wake up and power button together for 10 secs work but it is very frustrating. Gavin such a costly phone and still facing those Nokia problem is sucking.
I've been suffering the same problems since about January, I noticed it only happened when I was connected to a wifi connection so I turn the wifi off unless I really need it and the problems with freezing have stopped.
Hope this helps with your problem.
Me too experienced the same issue. And I experienced the just after 15 days of use of my new Iphone 5s having ios 10.
Same problem that which me too faced.
Update your software to 10.3
iPhone 5S freezing
