Unable to get BT Yahoo homepage from iPad.

Started two days ago, when you try and get the BT Yahoo homepage from iPad you get a blank screen. BT Support say they have had a number of similar reports from Apple users.

This is the e-mail I have sent to Yahoo and BT Tech Support......


Please can you help. I have two devices which access the BT Yahoo Homepage.(home.bt.yahoo.com).

From home, my iMac gets onto the BT Yahoo Homepage without any problems.

The problem is accessing the BT Yahoo Homepage from my iPad mini.....when I select the homepage icon in my bookmarks it comes up with a blank page, with the following header....

home.bt.yahoo.com/?myv=1&s=Eg.kMIT7iOE& (The characters after the second = sign change each time I try for the homepage).

Also in the address bar of....home.bt.yahoo.com the address is preceded by a "lock" symbol. This problem seems to have started two days ago after using a public Cloud network at "Cafe Nero", I don't know whether this is a coincidence.

I have now found that if I keep trying the homepage after six or seven times the homepage appears as before...strange?

The problem occurs when I am using my iPad at home with the same router as my iMac.

I don't know whether the problem will just disappear or there is something "out in the ether" causing it.


Has anyone any ideas..?

iMac, Mac OS X (10.7.5), Using BT Yahoo Mail

Posted on Oct 4, 2013 10:19 AM

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Unable to get BT Yahoo homepage from iPad.

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