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My macbook is suddenly refusing to start up, either going onto a grey screen with a no smoking sign on, or a grey screen with the apple on. It then goes onto a black screen with white text on and dies. Holding down shift (safe mode) didn't work, help!

As above

MacBook Pro

Posted on Oct 4, 2013 5:25 PM

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17 replies

Oct 5, 2013 6:03 PM in response to Hali101

When you say sorted out, do you mean by reloading/installing the Mac OS X you have recovered operation? That is good news, congratulations.


At this point it would be a good idea to look into an external hard drive so you can backup and have a bootable source should things get messed up again...a great source of drives is from the Mac specialists at OWC, http://www.macsales.com I use their Mercury Pro Elite drives and have been very pleased with them.

My macbook is suddenly refusing to start up, either going onto a grey screen with a no smoking sign on, or a grey screen with the apple on. It then goes onto a black screen with white text on and dies. Holding down shift (safe mode) didn't work, help!

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