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All replies
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Helpful answers
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Oct 6, 2013 10:16 AM in response to KiloDieselby jboucher614,I have had the same problems with an AT&T 32 GB 5S
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Oct 25, 2013 6:19 PM in response to jboucher614by greenmyapple,I have been seeing this since 7.0.3. It happens after unlocking the screen with finger scan. 5s 64GB 7.0.3
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Oct 26, 2013 2:01 PM in response to KiloDieselby greenmyapple,Hey everyone, went to apple with this problem. if you do a firmware restore it should fix the problem.
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Nov 2, 2013 1:30 PM in response to KiloDieselby Armen,Same problem here. It usually occurs from the lock screen or when using TouchID to unlock. It's been growing in frequency and I submitted a Bug Report with crash logs to Apple.
A restore does not fix it. This is a bigger problem under the 64 bit architecture of the 5s. I was running 7.0 on my 5 with no such problems.
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Nov 4, 2013 6:06 AM in response to KiloDieselby Phokuz,This has been happening to me too. Yesterday it happened when I asked Siri to play a station on iTunes Radio. Today it happened when I tried to start playing an album I had just purchased from iTunes. What gives, Apple?! It's happened probably 6 other times, but I don't remember what the circumstances were. I have a 64GB 5s AT&T model.
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Nov 4, 2013 1:05 PM in response to KiloDieselby marcfromtimonium,I have been experiencing at least 1 SpringBoard crash per day. Some of my friends have told me the same. Hoping it's a software issue and not my phone.
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Nov 12, 2013 11:30 AM in response to Phokuzby Armen,FINALLY RESOLVED!
I turned off Reduce Motion and everything has been totally fine. Having that setting ON was the source of all my SpringBoard crashes under 7.03.
This will likely be fixed in the next iOS release but if you want your phone to behave normally, turn that feature off for now.
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Nov 17, 2013 8:36 PM in response to Armenby buffalo2nite,I hope this work...it's driving me crazy!
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Dec 11, 2013 4:21 AM in response to Armenby Sally King,Didn't work for me, still getting random resprings.
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Dec 18, 2013 9:09 PM in response to KiloDieselby s011062,Same problem here , no matter I have reset and restore I am also having this problem . At least once a day , my family also having the same issue while they using iPhone 5s
CrashReporter Key: a887fc8f6e6130612eeed8e7a2aafd67e3049eec
Hardware Model: iPhone6,2
Process: SpringBoard [16]
Path: /System/Library/CoreServices/SpringBoard.app/SpringBoard
Identifier: com.apple.springboard
Version: 50 (1.0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
Date/Time: 2013-12-19 00:29:35.991 +0800
OS Version: iOS 7.0.4 (11B554a)
Report Version: 104
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x00000000fd3bbeb8
Triggered by Thread: 0
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Dec 19, 2013 6:34 AM in response to KiloDieselby paulglaz,I have the same problem.iPhone 5c, Reduce Motion is disable.
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Dec 24, 2013 4:20 AM in response to KiloDieselby prest86,Hi guys,
I'm sorry but nothing can fix the problem definitively (a restore, reduce motion on, or any other option).
It is an iOS bug! I' experiencing the same problem on my iPad air, and if you want to know something more you can read this discussion: https://discussions.apple.com/message/24225868#24225868
There are a lot of people experiencing this issue, with all device (old iPad and iPhone too), especially with 64 bit version.
Some users have changed their device 5 times but the problem is still there.
However, it seems that Apple is working on the problem. it is hoped this issue will be fixed in iOS 7.1 that is currently in beta testing with developers. Yours story is the same most of us have had.
It is unacceptable.....and very frustrating...but the good notice is that it isn't an hardware problem.
Regards.
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Dec 28, 2013 1:44 PM in response to prest86by Michel Goldberg,Perhaps you are right mister « Prest86 » !
Happens randomly for me (each week or couple of weeks ou so on).
I Hope it is harmless for ahrdware or data's ?
Regards.
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Dec 28, 2013 6:31 PM in response to Michel Goldbergby prest86,It is harmless for hardware and data. Your device will just crash or maybe restart the springboard, losing nothing.
It seems that ios7 currently does not release the ram in an efficient way, like previous iOS did... Moreover there are some problems with some native apps. This is the idea I made reading other discussions on this forum and surfing the web. I don't know why these issues are "most popular" with 64bit devices....maybe these devices need more efficiency? Maybe the combination of different bugs?
However, I read that some users have spoken with Apple senior advisor who have captured error logs file. So Apple is working on the problem.....I hope.. Meanwhile, it seems that a restore through ITunes mitigates the problems...
At any rate, it is not what I expected from Apple and from a 700 euro or dollars devices... It is a shame: no one word officially from Apple!!!!
We can only report the problem to genius or senior advisor, or return the device and get another iPhone with the same issues, and you will have a new return date.
Apple messed up big time. I'm very disappointed...