Focusrite Scarlett 2i2 clapping and crackling issues with Logic Pro x new iMac 27"

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Level 1

1 points

Focusrite Scarlett 2i2 clapping and crackling issues with Logic Pro x new iMac 27"

Hi, I have just purchased a brand new iMac and downloaded Logic Pro x, I also purchased the Focusrite Scarlett 2i2 interface. I have downloaded the drivers from the focusrite website and everything is set up, when I plug in guitar or mic I get really bad clapping and crackling to the point where the sound cuts out altogether. I have changed buffer size and sample rates and everything else I can think of but nothing seems to fix the problem. I also deleted the 2i2 drivers and logic and reinstalled them both but still have the same issue, when I record using the iMac built in mic everything is fine so it's deffinately something to do with the interface. I am waiting to hear back from Focusrite tech help. Does anyone else have this problem? Any help would be appreciated.

iMac (27-inch, Late 2013), iOS 7.0.2

Posted on Oct 5, 2013 8:42 PM

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Answer 1

Oct 8, 2013 12:16 AM in response to StevieElliot

I have the same problem. The Focusrite Scarlett 2i2 worked just fine with my MBP 17". When I got my new Haswell iMac 27" (with the i7 processor, 24GB RAM and 1TB Fusion Drive) the soundcard started to crackle. It works just fine with the internal soundcard. The software is exactly the same on both machines.

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Answer 2

StevieElliot Author

Level 1

1 points

Oct 8, 2013 1:07 AM in response to PeteNewcastle

It's really frustrating, I have changed every setting I can find but it doesn't make much difference, I am still waiting to hear back from the focusrite tech guys and I will update this post on the outcome. I am in Australia so it's not so easy to pick up the phone and call the UK, hopefully I will have some response soon!!

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Answer 3

mats_j

Level 1

9 points

Oct 8, 2013 1:32 AM in response to StevieElliot

I'm having a similar issue which might indicate that the problem is not your interface.

Yesterday I migrated all my stuff from my 2009 iMac to a brand new iMac 27", and when I did a quick test to play back some old projects in Logic there was loads of annoying clicks and pops. My interface is a Roland Octa-Capture.

I also noticed some weird CPU spikes from time to time, which I never had on my older, much less powerful iMac...

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Answer 4

StevieElliot Author

Level 1

1 points

Oct 9, 2013 10:59 AM in response to mats_j

Mats, I have been sent a file by Foxusrite that has fixed the issue for me, contact Foxurite and they will fix you up.

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Answer 5

Oct 8, 2013 6:37 AM in response to StevieElliot

Hi Stevie. I have sorted this out. It now works perfect after speaking to focusrite

You have to goto finder, then Macintosh HD, then system then library then goto the file focusrite USB file and drag it to the trash. Re start the mac and all should be perfect.

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Answer 6

Oct 9, 2013 10:56 AM in response to StevieElliot

Please let me know if this has worked.

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Answer 7

mats_j

Level 1

9 points

Oct 9, 2013 10:57 AM in response to StevieElliot

I'll give it a try, thanks!

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Answer 8

mlove78

Level 1

8 points

Oct 8, 2013 11:35 AM in response to StevieElliot

having the same problem. Can't find an email for focusrite. Anyone have one?

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Answer 9

mlove78

Level 1

8 points

Oct 9, 2013 10:56 AM in response to StevieElliot

What is the file from focusrite and can you send me a copy?

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Answer 10

Pancenter

Level 6

14,644 points

Oct 9, 2013 10:41 AM in response to mlove78

Not a good idea to post your email on a public forum.

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Answer 11

mats_j

Level 1

9 points

Oct 9, 2013 10:47 AM in response to Pancenter

Uh-oh. And there's no way to edit/delete a message?

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Answer 12

Oct 9, 2013 10:57 AM in response to mats_j

No.. (Well, not after a certain period of time..) but I will 'report' the various messages and ask for them to be removed because they contain personal emails and see if one of the forum sysops will delete /edit them for you.....

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