Itunes 11.1.1 Errors occurred during installation...

Errors occurred during installation before Itunes could be configured. Your system has not been modified. To complete the installatoin, run the instaler again. Click Finish to exit the installer. I've tried re installing iTunes 11.1.1 multiple times and I've redownloaded the file. Has this happend to anyone? If so what was the resolution to fix it? Thank You [:

iPod touch (5th generation), iOS 7

Posted on Oct 6, 2013 10:08 AM

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Posted on Mar 19, 2014 11:44 AM

Had this issue, and none of the solutions above worked, here is what I did to fix the issue, Install Itunes like you normally would, admin rights ect. When you get the error message "Itunes errors occurred during installation before itunes could be configured" do not click finish, leave that folder up, no navigate to your appdata directory such as example C:\Users\Your Username\appdata\local\temp, inside there look for a file called iTunes64Setup.log or iTunes32Setup1850.log, open that up and scroll down, look for these key things as in example, "Executing: "C:\windows\system32\msiexec.exe" /i "C:\Users\Crusisxx\AppData\Local\Temp\IXP593.TMP\iTunes64.msi" INSTALL_SUPPORT_PACKAGES=1" so I would navigate inside the folder in my temp called "IXP593.TMP, there you will find all the installation packages, copy all of those files and paste either on your desktop or a new folder ect, once done you can now click finish on the failed itunes installer, now whether or not where ever you decided to place your files you copied from that temp folder you will want to run Itunes64.msi or Itunes.msi ect, and run the installer, you should now have successfully of installed Itunes.

92 replies

Jul 12, 2017 10:40 AM in response to Crusisx

This is the ONLY thing I could get to install iTunes on my laptop with Windows 10. I had already had windows completely updated, tried uninstalling anything apple related, rebooting, disabling virus protection, etc. This method was the only work around. THANK YOU SO MUCH. This should be included with apple's suggestions as an "if all else fails" work around!

Jul 27, 2017 8:21 AM in response to DanHam1985

Worked like a charm once I understood what I needed to do. Essentially don't finish failed install till you copy the temporary install folder to an alternate location (as in folder on your desktop) because the failed install will delete install files. Wherever you copied the install files to (i.e. your desktop) you will find the install exe and can then run the install and VIOLA!, it works! THANKS!!!

Aug 2, 2017 5:32 PM in response to DanHam1985

Thank you so much. I was able to pin down the issue to AppleSoftwareUpdate.msi

I followed further instructions from http://www.keyables.com/2015/09/solved-how-to-fix-applesoftwareupdatems.html

1. Win key + R

2. Regedit

3. View => Find

4. applesoftwareupdate

5. Delete parent folder of "SourceList" in which file is found

6. Run AppleSoftwareUpdate.msi

7. Run iTunes64.msi

After two months struggle I resolved the issue

Aug 21, 2017 6:45 AM in response to caferider

I didn't suggest it was irrelevant, just unlikely to help the particular person your post was addressed to since they made their post four years ago about iTunes 11.1.1. It was an observation rather than a criticism. It can be more productive to help with threads that are currently active. Running the iTunes installer as the administrator often helps, but I also know that it isn't always sufficient to get iTunes for Windows working, and I was sharing that knowledge with you. 🙂


tt2

Aug 25, 2017 1:02 AM in response to caferider

Yes. It almost installs but then it does the "roll back action" and then the error message comes back. My computer is 64-bit and I've downloaded the right version. The thing is, I had iTunes on my computer once and I updated it because it wasn't recognizing my iPod and my iPhone. I used it after it updated a few times then I stopped and coming back to it today, the program failed to open and recommended uninstalling and reinstalling. And here I am to this issue.

Aug 25, 2017 2:07 AM in response to caferider

No. I updated iTunes through the message prompt when you load it up. It went through fine. After a while, I had to uninstall it when it wouldn't open anymore. The uninstall went through fine too. Then when I tried to reinstall the program, I got the error message. I followed Crisisx's answer to the tee and it still didn't work. I also tried to run it as administrator and still got the same error message. I tried changing the destintation folder (?) as you suggested and it still failed. There's no other program using that's installing so I don't know what's wrong.

Aug 25, 2017 9:02 AM in response to caferider

The error message I was referring to was the one that comes up in the installer: "Errors occurred during installation before iTunes could be configured. Your system has not been modified. To complete the installation, run the installer again." The same one as the question for this thread. I'm running Win 8.1. In any case, I'll try what turingtest2 suggested. I had downloaded an older version of iTunes and it worked all the way through oddly. It's just not compatible with my iPhone but it is with my iPod. Anyway, thank you for the help. I'll post my results as soon as I can.

Sep 4, 2017 2:17 PM in response to DanHam1985

Easier solution (Execute via Powershell w/ admin rights):

1. Right click the iTunes setup package (ex: itunes64setup.exe)

2. Click "Properties"

3. Highlight and copy the Location (ex: C:\Users\YourName\Downloads)

4. Go to search bar and search "Powershell"

5. Right click powershell and click "Run as Administrator"

6. Right click anywhere on blue Powershell window. This should paste what we copied from the set up properties.

7. Hit "Enter on Keyboard"

Hope this helps.

Sep 17, 2017 4:51 AM in response to AguileraTunes

Hi Crusisx fix worked for me! Here's a slightly easier version if you are having difficulty deciphering.


1) Install iTunes like you normally would, admin rights etc.


2) When you get the error message "iTunes errors occurred during installation before iTunes could be configured" do not click finish, leave that folder up,


3) Now navigate to your appdata directory such as example C:\Users\Your Username\appdata\local\temp, inside there look for a file called iTunes64Setup.log or iTunes32Setup1850.log. You may have a few logs if you've tried installing a few times.


4) Open that up with a text editor such as Notepad and scroll down (might be at the very bottom) look for a very similar line to the one below:

"Executing: "C:\windows\system32\msiexec.exe" /i "C:\Users\Crusisxx\AppData\Local\Temp\IXP593.TMP\iTunes64.msi"

INSTALL_SUPPORT_PACKAGES=1"


5) You can see in the line above it has a folder in the Temp folder called IXP593.TMP. If you navigate to this folder or one similar starting with IXP you will find about 8-10 files - they are all the installation packages.


6) Copy all of those files and paste onto your desktop or another new folder of your choice.


7) You can now click finish on the failed iTunes installer


8) Wherever you decided to place your files in step 6) you will want to navigate there and double click (run) iTunes64.msi (or iTunes.msi etc) you should now find iTunes installs correctly.

Oct 8, 2017 1:45 AM in response to DanHam1985

Here’s the solution (inspired by Crusisx!) that worked for me:


1) Install iTunes as you normally would.

2) When you get the error message "iTunes errors occurred during installation before iTunes could be configured" do not click finish and leave that folder up,

3) Now go to C:\Users\Your Username\appdata\local\temp

(If you can’t see your appdata folder when you are in your username folder, just click on VIEW in the menu bar and then click on “Hidden Items” and it will appear as if by magic)

4) Inside the temp folder, look for a file called IXPXXX.TMP (where XXX means any 3 numbers (but the X of IXP is really an X!) (eg: IXP651.TMP)

If there are a couple, find the one that is most recent by right clicking it and choosing properties to find out when it was created.

5) Open the folder and inside you will find some files - they are all the installation packages.

6) Copy all of those files and paste them into a new folder wherever you like.

7) You can now click finish on the failed iTunes installer

8) Now, open the new folder where you copied the files and double click the itunes setup file.

You should now find iTunes installs correctly.

Thanks again, Crusisx!

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