Itunes 11.1.1 Errors occurred during installation...

Errors occurred during installation before Itunes could be configured. Your system has not been modified. To complete the installatoin, run the instaler again. Click Finish to exit the installer. I've tried re installing iTunes 11.1.1 multiple times and I've redownloaded the file. Has this happend to anyone? If so what was the resolution to fix it? Thank You [:

iPod touch (5th generation), iOS 7

Posted on Oct 6, 2013 10:08 AM

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Posted on Mar 19, 2014 11:44 AM

Had this issue, and none of the solutions above worked, here is what I did to fix the issue, Install Itunes like you normally would, admin rights ect. When you get the error message "Itunes errors occurred during installation before itunes could be configured" do not click finish, leave that folder up, no navigate to your appdata directory such as example C:\Users\Your Username\appdata\local\temp, inside there look for a file called iTunes64Setup.log or iTunes32Setup1850.log, open that up and scroll down, look for these key things as in example, "Executing: "C:\windows\system32\msiexec.exe" /i "C:\Users\Crusisxx\AppData\Local\Temp\IXP593.TMP\iTunes64.msi" INSTALL_SUPPORT_PACKAGES=1" so I would navigate inside the folder in my temp called "IXP593.TMP, there you will find all the installation packages, copy all of those files and paste either on your desktop or a new folder ect, once done you can now click finish on the failed itunes installer, now whether or not where ever you decided to place your files you copied from that temp folder you will want to run Itunes64.msi or Itunes.msi ect, and run the installer, you should now have successfully of installed Itunes.

92 replies

Jun 20, 2017 12:34 PM in response to Crusisx

Thank you Crusisx, this work, also, I tried to make it more simple to understand - thank you

FROM- CRUSISX

-here is what I did to fix the issue,

-Install Itunes like you normally would, admin rights etc..

-When you get the error message -"Itunes errors occurred during installation before itunes could be configured"

-DO NOT click finish, leave that folder up,

-now navigate to your AppData directory for example - C:\Users\this-part-is-YOUR-USERNAME\AppData\

(you may have to goto folder options in control panel and check the box, show hidden files to see AppData)

-inside AppData - click on Local

-inside Local - click on Temp

-You are now in C:\Users\this-part-is-YOUR-USERNAME\AppData\Local\Temp (my example C:\Users\Mike\AppData\Local\Temp)

-inside Temp folder find a file called iTunes64Setup.log or iTunes32Setup1850.log,

-click to open that up and scroll down, look for these key things - "Executing: "C:\windows\system32\msiexec.exe" /i "C:\Users\YOUR USERNAME\AppData\Local\Temp\IXP593.tmp\iTunes64.msi" INSTALL_SUPPORT_PACKAGES=1"

-when you find the above line, look for the part after \Temp\ - in the example above, it is \IXP593.tmp\ - note this name

-Now, close window and back in the "Temp" folder look for a folder with the name you noted - IXP_ _ _.tmp

-(note- the folder you are looking for will have the date and time of your failed iTunes install)

-click on that folder and find a group of Apple installation packages,

-copy all of those files and paste either on your desktop or in a new folder on your desktop

-once done you can now click finish on the failed itunes installer,

-now on your desktop or in the folder you made, find and click on iTunes64.msi (or iTunes32 if it applies to your system)

-and run the installer, you should now have successfully of installed Itunes.


This solution is from Crusis, this worked for me on 6/20/17- i don't know why if works, but it did....

Jul 1, 2017 8:45 AM in response to DanHam1985

Old thread, but in case anyone is wondering, the simple fix is to right-click the itunes installer, and go to properties. Run it in compatibility mode for windows 7 and set to run as administrator. Worked for me, and I had to be creative because the other fix requires the local D drive which i stupidly deleted when I was trying to run a separate OS on my computer.

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Itunes 11.1.1 Errors occurred during installation...

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