iPhone 5 IOS 7 battery dead when really at 29% after taking photos

I doubt that it's a hardware issue. I never had the problem until I installed iOS7. My guess is that it has something to do with how iOS7 detects a low battery condition and initiates the iPhone shutdown sequence. I'm betting iOS7 falsely sees a low voltage dip after a large instantrous current discharge as a condition that requires the shutdown sequence to be initiated. iPhones have always shut down in stages if the battery gets too low but this used to require that the battery be very low; 5% range. I'm guessing that something has changed in iOS7 to make it think these short voltage dips are a problem when in fact they are not. Just my 2¢. Don't know why someone from Apple doesn't post about this issue. Wish they would. It's obviously a problem based on the number of people who are experiencing it.

I am having the same issue with iphone 5 , since I installed ios7.... battery 30% try to go on safary, the phone shuts off. plugged in the battery is at 30% again. out of warranty of 20 days... extremely annoied, I have been an Iphone user since the first Iphone... maybe I should change brand?? I am an apple supporter I hope there will be a fix soon. please do not ignore this problem.

Hi Logy,

I'd agree and the point hAs been made elsewhere in the thread.

Apple (uk) seem to be replacing the odd handset claiming a battery fault, telling ppl they're SOL and out of warranty and/or deleting posts rather than actually dealing with this issue - leading me to suspect its actually pretty widespread.

It almost certainly has to be software and related to the battery discharge algorithms.

Apple doesnt really listen to any of this stuff. In fact I am of the opinion that these discussions are holding bays for potential complaints taking the flak off them. Take control and vote with your feet. Iphones should now just go where the sun dont shine. Brand loyalty is not really sensible if the products dont do the basics. Anyway Im done on this good luck.zzzzz

Did anyone find that wiping and restoring the phone helped this issue at all? I contacted apple, and that was the suggested solution, but I don't want to go to the trouble if it does not solve the problem.

I'm doubtful that it will fix the issue.

Thanks.

Hi Mestrade0,

In my experience a wipe is likely to do nothing productive in this instance - the equivalent of First Line doing a defrag and house keeping to be able to post a resolution and get you off the phone.

In my own experience, and that of others, the issue here seems to be ios's battery use prediction - due to current technology traditional methods like tracking cell pack voltage are unlikely to work so speculation is that iOS is essentially 'bucket counting' at a conceptual level to meter/predict battery status.

Once it decides the battery should be empty, your phone dies.

You can jump start the device with a minute or so on the charger, at which point it will likely come back up at around 30-40%. Unplug the phone immediately and continue until it dies again, and repeat.

By the time you reach the third or fourth iteration, the phone will be properly drained. At this point it needs a full charge, uninterrupted. At least four hours, preferably overnight should do it.

This should get you a functioning phone back but note it is not a fix, but a work around. The issue will return with normal use over time unless the underlying software issue is addressed.

Clearly this is not convenient and borderline unacceptable in this device category, but it seems to be all that's out there right now unless you play ball with Apple on the phone and after wipes, removing apps etc get a battery diagnosis and a replacement handset

Good luck!

Thanks! That's what I figured. Originally they suggested I wipe the phone, and then not restore it fully from my back up until I saw whether or not resetting the phone solved the problem. But since the problem is random, it could be a few days before it happens again, not having all of my data on the phone for a few days isn't really an option.

Agree, not an acceptable fix for a device at this price point. Especially when it's less than a year old.

Appreciate the feedback.

This offer is unacceptable coming from Apple

Finally I found the solution !!! Just turn off the flash light while taking photoes and the device won't turn off automatically any more.

my flash is ALWAYS off... not the solution...

It works for me... iPhone 4S

mine is 5... really annoied...

They had me wipe twice and it did nothing but make my life inconvenient for about a week. They ended up sending me a new phone, but I'm not hopeful that it will help because I believe the problem is in the OS NOT the phone itself. Of course the biggest problem is with Apple and how they are sweeping it under the rug.

Same problem here. Usually this happens at around 20-30% but today it was 50% and shut off when I was taking a pic. From my experience which I won't go into for repetition's sake, it's an iO7 issue DEFINITELY. Please fix this Apple as it's an obvious and very annoying bug.

Same problem here. I have an iPhone 5 that started to have these exact same symptons AFTER I upgraded to IOS7.