iPhone 5S Signal Issues

Lotuug wrote:

no feedbacks from Apple, no communication about this problem, no comment !

These are user to user support forums. Only a complete fool would expect feedback from Apple here.

no problem but i'm trying to explain that when several users are notifying same issue on a Apple discussions place, Apple should take it in charge !

Again, what part of these are user to user support forums is unclear?

Also, the small number of users in these forums indicating issues does not indicate a problem with the device. There are millions of iPhones on the market. Those reporting problems here are less than 1% of the user base.

Troubleshoot the issue, if basic troubleshoot does not resolve the issue and the carrier rules out their network as the problem, an intelligent and logical human being would take the device to Apple for evaluation. Stop whining on these forums, that is a violation of the terms of these forums.

Sorry but your reply seems to be wrong !

You can check on T-Mobile and others network providers (here in France too with SFR, Orange) and you will find a lot of users complaining and reporting about weak signal strength for the iPhone 5s.

This problem is global and to me this place was a place to share experience and feelings about Apple devices.

My old iPhone 5 was more powerful ! There's a real problem, isn't it ?

Hello guys, i am having the same issues with my iphone 5s, i used to have a galaxy s3 with mo issues like this at all, when i decided to go for iphone cuz i have been on android and feel to give it a try to iphone (bad choice), i would like with all your research guys do you think is iphone issues like can be fix by and upgrade of ios sofware, i hear they have ips 7.1 in beta that it's been said will fix a lot of issues, if you have had good luck fixing the problem let me know please, my phone is from tmobile as well. And i dont know if i can switc it to get a galaxy s4 istead is my 15 day today. Well let me know if anything comes fixing the issue

First, it is very difficlutl to read that horrible run-on sentence. Use some basic grammar.

Second, we are all users here like yourself.

Third, rumors and speculation are not permitted here per the terms of use.

Finally, Apple does not read or respond here.

Thanks, for the recomendation.

I think i will give it another chance because, there are some people using iphone 5s without any problem.

Today i went to the store and i spoke with a tehcnician, what he did was erase my mobile network apn and retype everything manually. What we told me was that there were some error in the apn programation. Well i will tell you if tha solve the problem.

My wife and I also just got new 5s phones (this week) and have had this problem exactly as described (not sure if the LTE on/off affects it yet -- still checking). We are on KPN in the Netherlands. We changed our carrier to no longer be "automatic" and see that a box pops up now every time it loses connection. This makes it easier to see when it's happening.

A bit more info:

• it happens at different times for the different 5s's even though they are right next to each other.
• it only lasts a few seconds, but it can get in the way of a download or an email etc.
• it seems to happen about every 20 minutes, but no real schedule... we are trying to take screenshots to log this.
• possibly worth noting that it happens regardless of whether we are on wifi or not.
• it has happened on 3 different phones - 2 64GB ones, and one 32GB that we replaced. (all 'space grey')

If it is an APN setting, I'd love to hear about that as it's something we can fix here. I highly doubt that it's a network issue or a hardware issue, since both of our new phones are doing it, and doing it everywhere, and it is very intermittent and then goes right back to 3 bars or so.

Here are a couple of screenshots of the issue, for what it's worth:

and several seconds later

You seem to be having exactly the same issue as me, Zhe Wiz - did you get anywhere with this after your post of 3 months ago? Thanks.

Update - after a day with '4G' (LTE) turned off, not a single drop-out. So I completely concur with Zhe Wiz on the issue. Now the question is how to resolve it?

Ok mg, what i did was that i when trhoug the configuration of the apn. Go the Settings, cellular, make sure these are on Cellular data, LTE and roaming. Then go to cellular data network, and copy the APN cellular data info on the APN for LTE SET UP OPTIONAL then save it with home button. And turn off and then back on. I hope this will do for you as i did for me. Let me know.

Thanks so much.

Interestingy, I follow your instructions right up until the "LTE SET UP OPTIONAL" and on my phone that part does not exist. Perhaps this is a Europe vs. America thing -- here they talk about 4G but never say "LTE" - it's not even 100% clear that the '4G network' here is LTE.

Anyway, thanks for letting me know that cleared it up for you. I'm going to investigate further with my carrier, and see if there is a similar fix here.

<M>

Just take it back to apple and get a new one .. Dont restart it dont do any of that its a new phone shouldnt have u require to be restarting it like people say