Sound works fine, but headphone controls no longer work? IOS7 Iphone5

Oh my god, so the simplest solution that usually works for 99% and generally doesn't work for me FINALLY worked, it was a piece of lint on one side inside the jack! The interesting thing is that the other test apple earbuds worked so I initially ruled this out, however, i'm guessing that the fact that my old ones' jack is ever so slightly leaning while the new test set's jack is perfectly straight made all the difference. YES, THANK YOU APPLE COMMUNITY. I don't talk on the phone without these puppies!

In my case lint was the enemy. I noticed that the 3.5mm jack didn't seem to go all the way in. When I took a toothpick and carefully plucked out pile after pile of lint, I was quite surprised to see how much had built up in there. After doing so, earbud controls work swimmingly!

For those daring enough (you're not losing anything if you were going to replace them anyway) I had this very problem, but found no lint in the socket.

WARNING: This might destroy your earbuds

I figured it could be caused by grime buildup and doused the remote in some high proof alcohol 😉

It's working back again, unfortunately I had taken it apart already 😟 (Don't do it, It can't be put together again)

I also confirm that cleaning the audio jack port might solve the problem in most cases. There was a lot of lint stuffed in there... I just used a toothpick to crumble inside and then a twisted piece of paper dipped in some alcohol to clean the port. Now the buttons on the headphones work properly.

First try with traditional toothpick extracted small wad of lint, then tried one of those plastic toothpicks with the brushlike thing on one end. This one removed four times more lint. Now the remote controls are working flawlessly again.

Worked for me too! I did clean the jack before using pressurized air and alcohol on a cotton bud but neither worked. Use a toothpick! Put it in and press the tip against the bottom by the wall. Then keep pressing against the wall and bring it out. Repeat a number of times from all possible angles (in my case first 10 or so attempts pulled no lint out).

Also to check if this is the case for you check if the headphone plug enters the jack in full. You should have the white plastic touching the phone once inserted. If you have even the smallest gap - it's lint. I was missing about 2-3 mm. After the cleaning it goes all the way in till the end with no feeling of pressure. The feeling of pressure when inserting the plug is also a sign of lint - it should slide in with no pressure.

Well, I have to say I was as skeptical as many others, being sure it must be the result of an iOS update gone bad. Nope, I rolled a tiny piece of paper, inserted and rotated, and gave it a puff as well. When I tried inserting the jack again, it did indeed, slip right in and was tight. And, all functionality was restored. Volume up/down, pause/play/jump to next...All good.

It was a little pocket lint in the headphone socket that kept the switch on my headphones from working.

I used a toothpick to dislodge it while holding the device with the headphone jack pointing down.

Blowing, and picking until it all fell out.

It did not take much lint, to cause the problem, but once it was out, the problem went away :-)

Pocket lint in the charging socket had to be removed, to get that working on a few occasions as well.

Happy Listening....

THANK YOU tcoop2232.

I just took lots of lint out of the audio jack port, and now my earpods work again !!

My old EarPod controls stopped working and the sound was degraded.

I bought a new pair of EarPods which also didn't work properly. It was the lint.

I've brought my iPhone into the Apple store to clean lint from the microphone multiple times,

yet they never cleaned the power or audio jacks for me.

Apple should remove lint as a standard practice at the genius bar.

Don't buy new EarPods until you first clean the lint out of the ports.

I have the same problem my ori earphone iphone5..sound work normaly but mic, remote n vol control not working...after restore my iphone still got that problem..any solution..?

tcoop2232's solution worked for me. Clean out the audio jack port. Had some lint in there, now my controls work properly. Huzzah!

iPhone 5c 32g

Thanks tcoop2232

Tried blowing into iPhone jack to get any lint out. Then decided to use a toothpick and I was surprised to pull a big piece of lint stuck in there that I couldn't see.

🙂

IT WORKED FOR ME GUYS... ROLLED A SMALL PAPER PIECE.... DRILLED INTO THE JACKS PORT ABD KEPT ROTATING..... FOUND SOME LINT INTO IT.... IT STARTED TO WOEK AS NORMAL

Happened to me turned out to be lift jammed in there from being taken in out of my pocket

Just take a paper clip and dig it out same thing happened with the charging port

This solution worked for me as well....Took small wire and cleaned earphone hole and guess what, it started working !! Thanks