Pretty much what the subject says, this just started happening today, i've had the same pair of headphones for 10 months, with no issues. But again, the sound still works fine in both ears, so it seems odd that the controls would suddenly stop working... Any insights?
iPhone 5, also ipod classic video (30gb)
Hey there mtexter,
Thank you for using Apple Support Communities.
I would like to recommend the troubleshooting steps outlined in this article named:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
2. Latest Software Version
Installing the latest version of iOS may resolve the issue. Learn how to find out which version of software is installed on your iPhone and update if necessary.
Note: If the device does not update successfully, the issue may be with device and not with the accessory. See one of the following articles, depending on your device:
3. Disconnect and Restart
Disconnect the accessory and turn it off, if possible. Restart iPhone, iPod touch, or iPad by turning it off and then back on. When the Home screen reappears, reconnect the accessory.
4. Isolate
Isolate the issue to the accessory, if possible. Or, if available, try to reproduce the issue with another identical or similar accessory.Examples:
- If there is static coming from the left audio channel when using headphones, try connecting the headphones to a stereo, or try connecting a different set of headphones to the device.
- If the device is not syncing when connected to the dock, try connecting it directly to the computer using the Dock Connector to USB Cable, or try another USB port.
5. Search the Knowledge Base
Search Knowledge Base for any articles about this accessory. Use the name of the accessory as your keyword in quotation marks:
- "iPhone Dock"
- "Bluetooth Headset"
- "Stereo Headset"
- "Earphones with Remote and Mic"
- "In-Ear Headphones with Remote and Mic"
- "iPad Keyboard Dock"
6. Restore iPhone, iPad, or iPod touch
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue. If the issue only affects a third-party accessory, contact the manufacturer before restoring the device.
Additional Information
If playback does not resume automatically after switching applications or making or receiving calls, please resume playback using either the accessory or your iOS device.
All the best,
Sterling
Same here, i used a paper clip, was surprised how much lint came of of the audio socket
This solved my question... IF you have trouble with charging, use same technique - Works just fine!! 🙂
Worked for me as well!
Turns out I had a 2mm pice of plastic stuck right in the bottom of the headphone jack - who knows how that got in there, or where it even came from? tcoop2232's solution saved me after weeks frustration and panic that my iPod was failing, seeing as Apple doesn't sell the 160gb classic anymore...
This is the best advice on the page.
Worked perfectly 😍
Awesome! This worked perfectly for me (cleaning the audio jack, I used a clip). Now the controls are back both in music and calls! Thanks!
worked for me. thanks alot
Its Working Now. Thanks for your answer!
Lol right when I saw this, I blew into the socket which apparently cleared some of the dust and my controls work fine again xD
Sound works fine, but headphone controls no longer work? IOS7 Iphone5
