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cannot play shared videos - get "you don't have permission to access the requested resource" error

When I try to access my shared videos from my iphone 5 (OS 7.01), I get the "You do not have permission to access the requested resource". The videos I'm trying to play are mine....ripped, not ones purchased from apple.

iPhone 5, iOS 7.0.1

Posted on Oct 9, 2013 7:25 PM

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Posted on Oct 19, 2013 7:34 PM

Same here. Works great on my sons ipad 1 but my ipad on iOS 7 no go

13 replies

Jan 5, 2014 6:16 AM in response to brent146

Settings>General>Reset>Reset Network Settings


I was having the same problem streaming videos from shared library on an iMac on my local network using home sharing. Used to work flawlessly. Got occasional "don't have permissions" error, but rebooting either the iPad or iTunes fixed it. This only happens with iOS 7. No problem with AppleTV. Resetting the network setting let me watch 30 seconds of a shared movie...and then the error popped up. Same error with any shared movies from local network.


Rebooting iTunes on the host Mac is the only wax I've been able to fix it...which is a pain! And it comes back intermittently.

Feb 13, 2014 8:12 AM in response to brent146

I had this problem too.


I am running iTunes on an old PowerPC MacMini using iTunes 10.6.3. I was trying to stream video on my iPad mini and kept getting the error: "You do not have permission to access the requested resource".


So, I turned on iTunes on my laptop which is using Mavericks and the latest version of iTunes. It worked fine off it. It's just sometimes I like to keep my laptop in its bag and run things off my iPad through my MacMini.


So, I did follow the reset network settings on my iPad. It fixed it temporarily. In the middle of an episode of BBT the error message came up again.


I tried starting iTunes again. I reboot the machine. Still got the error.


So, I ran Onyx on the MacMini. There were a lot of permission errors on the hard drive. Once I fixed those, it seems I now have permission to access that resource.


If you have a disk utility, try running it on your source computer to fix any disk permissions or errors that may be causing the error.


In my case, it was the disk permissions needed repair.

cannot play shared videos - get "you don't have permission to access the requested resource" error

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