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Internal Speakers not available in Audio Output

I have a 17 inch i7 Intel Chip 2010 MacBookPro running OS 10.8.5 that works correctly in all respects except that my Built-in Speakers stopped working. My Built-in Speakers worked perfectly until...


I was using Rosetta Stone software and it required plugging in (and using) the included USB mic/headset. The Rosetta software gave instructions to Open Preferences/Audio and choose the USB mic/headset as the input/output device (this muted the built-in speakers on my MacBookPro.


After completing the lesson, I unplugged the USB mic/headset and plugged in my external speakers into the Audio OUT port. Since I could hear the audio through the external speakers, I forgot to reset any settings in the Preference/Audio window.


When I disconnected the external speakers, and restarted my MacBookPro, I heard the Startup Chime (so I knew the speakers work) but, when I tried to listen to ANY audio through the Built-in speakers (from iTunes, video, clips from the internet, etc.) no audio was heard. Remembering I had to change back the audio settings, I opened Preferences/Audio/Output and the ONLY selection listed under Name/Type was Digital Out/Optical digital-out port. The Mute Box is unchecked and the Volume Curser is grayed out. There were NO OTHER options available so, Built-in Speakers was no longer an option. Without that option, I can't "choose" the Internal Speakers to turn them "on".


I have reset PRAM and SMC Power Management 4-5 times with no success. I have used Disk Utility to "VerifyRepair Permissions" (which was needed) and also checked "Verify Disk" (which didn't find anything wrong).


Does anyone have any suggestions on what to try next?

MacBook Pro

Posted on Oct 10, 2013 12:43 AM

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Posted on Oct 11, 2017 1:47 PM

same problem my macbook air 13' output audio no found..... help me what can i do...


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32 replies

Oct 10, 2013 1:39 AM in response to RolfMendez

I tried ONE MORE TIME to plug in and unplug my iPhone ear buds WHILE I was watching the Preferences/Audio/Output window and it SWITCHED TO INTERNAL SPEAKERS!


I tried playing music in iTunes and it worked! So, IT'S WORKING!


So now what is my Mac's prognosis? I usually plug in my external speakers to the Audio OUT port so, if I have a sticking Digital Out Port SWITCH, I'm thinking this can happen again. Is there any preventive maintenance I can perform?

Oct 10, 2013 1:22 AM in response to RolfMendez

Well, I looked INSIDE the Audio OUT port and yes, I could a red light on (the optical audio laser). It doesn't STAY lit.


When I open Preferences/Audio/Output, it still reads Digital Out/Optical digital-out port until I plug in my Mac iPhone earplugs; then it changes to Headphones.


But, when I unplug the earplugs, it goes back to the Digital Out setting. Using a round toothpick to "probe" the interior of the Audio Out port (with the end cut off the end of the toothpick to give me a "flat" end, didn't change anything. So, any other suggestions?

Oct 10, 2013 12:47 AM in response to RolfMendez

Your audio out plug may be stuck in digital out mode. You can USUALLY 'see' if this is the case if a red light is evident in the port. Even if it's not, you may want to plug/unplug a jack from your headphones, etc., to try to reset the switch (some people have also successfully used a toothpick to 'flip the switch').


If that doesn't fix the problem, call back...


Clinton

Oct 10, 2013 2:05 AM in response to RolfMendez

sound output issue could be 10.8 NOT hardware


In my case


Have already been through dead internal drive, new power supply, top half of screen is dimming.


I have both 10.8.5 and 10.6.8 external boot drives.

I only went to 10.8 because Apple won't accept iPhoto orders from older versions anymore.


iMac 7,1 - 3gb

10.8.5 - itunes 11.1.1

10.6.8 - itunes 11.1.1

I also use Audio Hijack Pro for general sound enhancement and SRS iWow in iTunes

with 2 small Sony SRS-88 powered speakers


Was using 10.8 and all of a sudden sound went flaky. Sound control panel showed it constantly switching back and forth from internal to headphone with the sound actually reversed - i.e. speakers plugged in, played through internal speakers - with no speakers, no sound.


Tried some of the suggestions - zap pram, permissions, audio midi, etc. - no joy.


Rebooted into 10.6.8 and everything works fine.


Rebooted into 10.8.5 and everything works fine so far.


I wonder if Apple has too many ex-Microsoft people doing systems work.


Lightspeed2008

Feb 14, 2014 9:33 AM in response to RolfMendez

Try plugging your headphones into the Digital I/O port to reset the switch. This will turn it off if it's stuck on and enable your onboard speakers again.



I've been frustrated by this same issue. My onboard speakers stopped working one day, after I had unplugged my external ones from the headphone port. I zapped PRAM and tried plugging in headphones and unplugging them. I checked my sound preferences and saw that my only sound output was listed and "Digital I/O". After reading the forums, I found that it's possible for the audio port switch to get stuck on. So I tried plugging the headphones in and taking them out again. Then I realized it was the Digital I/O port that was stuck on. As soon as I plugged my headphones into the Digital I/O port and took them back out it reset the switch and turned it off. Then my speakers came on as normal. It was actually a very minor hardware glitch, although really frustrating.


Levi

Mar 20, 2014 11:30 AM in response to clintonfrombirmingham

Hope you're still around, Clinton. My wife's MacBook Pro has the same issue, but the switch is not resetting. The light is NOT on in the I/O port. When she plugs in earbuds, she can hear music. When she unplugs them, no sound. I checked the MIDI app, as suggested above. When the earbuds are plugged in, there are numbers in the dB and value fields. When she unplugs them, they disappear, the sliders dither at 0.

Any more suggestions? Thank you!

Jul 16, 2015 5:29 AM in response to RolfMendez

I tried two days but often also before.

I did not realized that it could be something else than settings; that it could be hardware.

I saw in sound setting that the Digital Out/Optical digital-out port was selected when headphone was unplugged.

I tried with tooth pick, ... Not worked.

I bought a Dry Air Spray. Sprayed inside and immediately Built-in speakers came back in sound setting. So, just a dust issue.

Internal Speakers not available in Audio Output

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