Internal Speakers not available in Audio Output

I have a 17 inch i7 Intel Chip 2010 MacBookPro running OS 10.8.5 that works correctly in all respects except that my Built-in Speakers stopped working. My Built-in Speakers worked perfectly until...


I was using Rosetta Stone software and it required plugging in (and using) the included USB mic/headset. The Rosetta software gave instructions to Open Preferences/Audio and choose the USB mic/headset as the input/output device (this muted the built-in speakers on my MacBookPro.


After completing the lesson, I unplugged the USB mic/headset and plugged in my external speakers into the Audio OUT port. Since I could hear the audio through the external speakers, I forgot to reset any settings in the Preference/Audio window.


When I disconnected the external speakers, and restarted my MacBookPro, I heard the Startup Chime (so I knew the speakers work) but, when I tried to listen to ANY audio through the Built-in speakers (from iTunes, video, clips from the internet, etc.) no audio was heard. Remembering I had to change back the audio settings, I opened Preferences/Audio/Output and the ONLY selection listed under Name/Type was Digital Out/Optical digital-out port. The Mute Box is unchecked and the Volume Curser is grayed out. There were NO OTHER options available so, Built-in Speakers was no longer an option. Without that option, I can't "choose" the Internal Speakers to turn them "on".


I have reset PRAM and SMC Power Management 4-5 times with no success. I have used Disk Utility to "VerifyRepair Permissions" (which was needed) and also checked "Verify Disk" (which didn't find anything wrong).


Does anyone have any suggestions on what to try next?

MacBook Pro

Posted on Oct 10, 2013 12:43 AM

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Posted on Oct 10, 2013 12:47 AM

Your audio out plug may be stuck in digital out mode. You can USUALLY 'see' if this is the case if a red light is evident in the port. Even if it's not, you may want to plug/unplug a jack from your headphones, etc., to try to reset the switch (some people have also successfully used a toothpick to 'flip the switch').


If that doesn't fix the problem, call back...


Clinton

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Internal Speakers not available in Audio Output

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